GTM AI Index

Index › Vendors › Nextiva · September 2026 Edition

2 categories · Named, not ranked

Nextiva

21Judge labels

0First choices

3Negative labels

10 of 12Models named it

2Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

3 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Nextiva was named 3 times in Conversation intel and 1 other category, where Avoma led with 52%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business12 of 78

under the label threshold

Mid-market28 of 93

under the label threshold

Enterprise71 of 86

under the label threshold

In conversation intel · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Nextiva for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Conversational intelligence and call recording	Sales	0%	28 of 93	0%	2	under 10 labels · led by Avoma at 52%
Sales dialers and calling	Sales	0%	39 of 76	0%	1	under 10 labels · led by Aloware at 18%

Movement

This is the first edition on this tier, so no move can be computed for Nextiva yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Nextiva across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	1	0	1
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	0	1	1
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	0	0	0
Kimi K2	0	0	0
GLM 4.7 FlashX	0	0	0
MiniMax M2.5	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase9 labelsNone

Comparative8 labelsNone

Budget-constrained1 labelNone

Scale-constrained1 labelNone

Negative2 labelsNone

First choiceAlternativeMentionNegative21 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Choose Nextiva if you want an all-in-one business communications platform” Perplexity Sonar · Conversation intel · paraphrase prompt · alternative

“Good value bundle, strong CRM integration” MiniMax M2.5 · Dialers · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Nextiva, over the 21 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Nextiva was named but was not.

ProductSame answerTook the first choice insteadHead to head

CloudTalk16 of 216Not in the top three

Aircall12 of 210Not in the top three

Dialpad9 of 210Not in the top three

Avoma8 of 211Not in the top three

Fireflies.ai7 of 212Not in the top three

Fathom6 of 214Not in the top three

Gong6 of 213Not in the top three

Otter.ai5 of 210Not in the top three

Chorus by ZoomInfo4 of 210Not in the top three

Five94 of 210Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Nextiva. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 3 of the 21 answers that named Nextiva and are not a share of its labels.

Domains cited

cloudtalk.io3

nextiva.comYour site3

thecxlead.com3

cirrusinsight.com2

guideflow.com2

learn.g2.com2

pipeline.zoominfo.com2

zipdo.co2

11x.ai1

alpharun.com1

Eighteen of the twenty-one domain citations in answers naming Nextiva came from somebody else's page.

Pages cited

cirrusinsight.com/blog/call-recording-software-for-business2

cloudtalk.io/blog/phone-recording-system-for-small-businesses2

nextiva.com/blog/call-center-recording-software.html2

pipeline.zoominfo.com/sales/best-outbound-sales-call-tracking-software2

thecxlead.com/tools/best-call-center-recording-software2

11x.ai/guides/ai-voice-agents-outbound-calling1

alpharun.com/blog/conversational-intelligence-software1

assemblyai.com/blog/conversation-intelligence-software1

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Nextiva's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Nextiva, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at nextiva.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.