GTM AI Index
Index Sales Dialers › CloudTalk vs Aircall
Sales dialers and calling · September 2026 Edition

CloudTalk vs Aircall

One of twelve models named CloudTalk first on the direct prompt; zero named Aircall. Both were named by all twelve models and CloudTalk carries 38 labels and Aircall 29, so the shares are not directly comparable.

CloudTalk

accepted challenger

Named in four categories this edition.

Aircall

accepted challenger

By Q109016663, Paris, founded 2014. Named in two categories this edition.

First-choice share16%7%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate5%14%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#2#7A position in a field of 12; printed, not drawn.
Labels3829A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, CloudTalk reading right to left. Rank and label count are printed, not drawn.Orum was named alongside these two in nine of the twelve direct answers. Aloware vs CloudTalk · Aloware vs Aircall · CloudTalk vs JustCall

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the sales dialers and calling page.

By framing

How many of the twelve models made each the first choice, per way of asking, and how many argued against it.
CloudTalkFirst choices, of twelve modelsAircall
Direct10
Paraphrase63
Comparative101 against Aircall
Budget-constrained001 against CloudTalk · 1 against Aircall
Scale-constrained00
Negative001 against CloudTalk · 2 against Aircall
Bars are first choices, 0 to 12 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to twelve.

Across every category in the September 2026 Edition, CloudTalk and Aircall were named in the same answer sixty-four times, of the 154 answers naming CloudTalk and the 85 naming Aircall. In those answers Aircall took the first choice four times and CloudTalk sixteen.

Every model, every framing

The seventy-two answers behind the chart above, one cell each: where CloudTalk and Aircall stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
CloudTalk Aircall first choice named as an alternative argued againstblank: not namedEach cell is one answer, CloudTalk on the left and Aircall on the right.

The direct prompt

The plain question, one answer per model, grouped by where CloudTalk and Aircall stood in it.

CloudTalk first, Aircall not the choice

1 of 12 modelsAircall was named in the answer but not as the choice, or not at all.
Claude Haiku 4.5Aloware Power Dialer, CloudTalk alternatives: Nooks, Orum, PhoneBurner, SmartDialer

Neither was the first choice, one was named

6 of 12 modelsThe answer put something else first and named one of the two as an alternative.
Perplexity SonarAloware alternatives: CloudTalk, JustCall, Kixie, Nooks, Orum
Grok 4.1 FastAloware, Kixie alternatives: CloudTalk, JustCall, Nooks, Orum
Mistral SmallAloware alternatives: CloudTalk, Nooks, Orum, Skipcall
Qwen 3.7 FlashDialer.ai alternatives: Aircall, Kixie, Outreach, Salesloft, Seismic
Kimi K2Aloware alternatives: Aircall, Dialpad, Salesfinity
GLM 4.7 FlashXJustCall alternatives: CloudTalk, Dialpad

Neither was named

5 of 12 modelsThe answer made no first choice from these two in this category.
GPT-5.4 miniSalesloft alternatives: Klenty, Nooks, Orum, Regie.ai
Gemini 3.5 FlashNooks, Orum alternatives: Aloware, Kixie, PhoneBurner
DeepSeek V4 FlashNooks, Orum alternatives: Aloware, JustCall, Kixie, PhoneBurner
Llama 4 MaverickAloware alternatives: Orum
MiniMax M2.5Aloware alternatives: JustCall, Kixie, Orum

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
CloudTalk leads by twenty-two points.
CloudTalk28%#1 of 9
Aircall6%#5 of 9
The full small business standing →
Mid-marketThe figures above
CloudTalk leads by nine points.
CloudTalk16%#2 of 12
Aircall7%#7 of 12
The full mid-market standing →
Enterprise
CloudTalk leads by four points.
CloudTalk4%#8 of 17
Aircall0%#16 of 17
The full enterprise standing →

What the models said about CloudTalk

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.

“CloudTalk struggles with poor connections, dropped calls, UI failing during critical call flows, and low connect rates” Claude Haiku 4.5 · negative prompt · hard negative
“Solid for scaling; higher min cost.” Grok 4.1 Fast · budget prompt · soft negative
“CloudTalk is a top choice for growth-stage companies because it provides 10-line parallel dialing power without the technical debt” Claude Haiku 4.5 · direct prompt · first choice
“CloudTalk is a great all-rounder for growing teams wanting multiple dialing modes” DeepSeek V4 Flash · comparative prompt · first choice
“I would recommend CloudTalk as the best all-around outbound calling platform” Perplexity Sonar · paraphrase prompt · first choice

What the models said about Aircall

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.

“Biggest concerns: Aggressive auto-renewal, unreliable call logging, and poor outbound dialing features.” DeepSeek V4 Flash · negative prompt · hard negative
“Aircall's power dialer needs the $70 Professional plan, not the $30 Essentials plan” DeepSeek V4 Flash · budget prompt · soft negative
“Easy setup and strong integrations, but less focused on high-concurrency dialing” Perplexity Sonar · comparative prompt · soft negative
“my default recommendation would be Aircall if you want the best balance of ease of use, CRM integration, and fast rollout” GPT-5.4 mini · paraphrase prompt · first choice
“The Best All-Rounder: Aircall ... widely considered the gold standard for mid-sized companies” Qwen 3.7 Flash · paraphrase prompt · first choice
“Aircall: Best for cloud-based outbound calling and suitable for mid-market companies.” Llama 4 Maverick · paraphrase prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.