Index › GTM data and infrastructure › Customer intel › Enterprise › September 2026 Edition

Customer intelligence and data science for enterprise buyers

Asked as “customer analytics and intelligence platform”, and as “customer journey analytics tool”, on behalf of an enterprise B2B company. 41 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

Adobe Customer Journey Analytics

Contested

24% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

Google Analytics 419%ContestedStanding →Mid-market

Google Analytics 416%ContestedStanding →Enterprise

Adobe Customer Journey Analytics24%ContestedThis page

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

Adobe Customer Journey Analytics9%11accepted challenger

Amplitude26%38criticized challenger

Salesforce Data Cloud15%20accepted challenger

Gainsight0%12accepted challenger

Microsoft Dynamics 365 Customer Insights0%13accepted challenger

Mixpanel30%37criticized challenger

Adobe Real-Time CDP26%23criticized challenger

Tableau50%10criticized challenger

Show the six products at 0%, ordered by negative rate

Segment34%29criticized challenger

Tealium29%14criticized challenger

Medallia27%11criticized challenger

Qualtrics24%21accepted challenger

Heap10%10accepted challenger

Hightouch9%11accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

Google Analytics 4 vs Segment Google Analytics 4 vs Amplitude Segment vs Amplitude

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative40%

Key

Adobe Customer Journey Analytics24%

Amplitude7%

Salesforce Data Cloud7%

Gainsight7%

Microsoft Dynamics 365 Customer Insights5%

Mixpanel2%

Adobe Real-Time CDP2%

Tableau2%

Qualtrics0%

Hightouch0%

Heap0%

Segment0%

Medallia0%

Tealium0%

02What they warned about

Zero of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Segment

34%

10 of 29 labels negative · 7 of 12 models · 3 hard negative

“⚠️ **Avoid** platforms with per-seat or per-MTU pricing (Amplitude, Mixpanel, Segment, Tableau, Domo) at your scale” DeepSeek V4 Flash, budget prompt

Mixpanel

30%

11 of 37 labels negative · 6 of 12 models · 3 hard negative

“**Avoid** platforms with per-seat or per-MTU pricing (Amplitude, Mixpanel, Segment, Tableau, Domo)” DeepSeek V4 Flash, budget prompt

Adobe Real-Time CDP

26%

6 of 23 labels negative · 6 of 12 models · 2 hard negative

“avoid or be cautious if you are **not already in the Adobe ecosystem**” Perplexity Sonar, negative prompt

Amplitude

26%

10 of 38 labels negative · 5 of 12 models · 3 hard negative

“**Avoid** platforms with per-seat or per-MTU pricing (Amplitude, Mixpanel, Segment, Tableau, Domo)” DeepSeek V4 Flash, budget prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

22 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 215 links across 115 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

mixpanel.com

vendor site · Mixpanel7 answers · 8 citations · 2 models

userpilot.com

vendor site · Userpilot7 answers · 7 citations · 2 models

amplifai.com

5 answers · 5 citations · 2 models

gartner.com

vendor site · Gartner5 answers · 5 citations · 2 models

cometly.com

vendor site · Cometly4 answers · 9 citations · 2 models

cxtoday.com

4 answers · 7 citations · 2 models

zendesk.com

vendor site · Zendesk4 answers · 5 citations · 2 models

blog.hubspot.com

vendor site · HubSpot4 answers · 4 citations · 2 models

cio.economictimes.indiatimes.com

4 answers · 4 citations · 1 model

improvado.io

vendor site · Improvado3 answers · 7 citations · 1 model

amplitude.com

vendor site · Amplitude3 answers · 6 citations · 2 models

business.adobe.com

vendor site · Adobe3 answers · 6 citations · 2 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

userpilot.com/blog/customer-analytics-platforms

6 answers · 2 models

amplifai.com/blog/customer-insights-software

5 answers · 2 models

cio.economictimes.indiatimes.com/tools/best-customer-data-platforms/127611075

4 answers · 1 model

blog.hubspot.com/service/customer-success-analytics-tools

3 answers · 2 models

gartner.com/reviews/market/customer-data-platforms

3 answers · 1 model

improvado.io/blog/top-7-customer-data-platforms

3 answers · 1 model

learn.g2.com/best-customer-data-platforms

3 answers · 1 model

mixpanel.com/blog/customer-analytics-tools

3 answers · 1 model

waitwellsoftware.com/resources/articles/best-customer-analytics-software

3 answers · 2 models

zendesk.com/service/analytics/customer-analytics-software

3 answers · 2 models

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best customer analytics and intelligence platform for an enterprise B2B company?”Paraphrase“Which customer journey analytics tool would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade customer analytics platforms and how do they differ?”Budget-constrained“What is the best customer analytics and intelligence platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a customer analytics and intelligence platform. What should we look at?”Negative“Which customer analytics platforms should a large enterprise avoid or be cautious about?”

Claude Haiku 4.5no first choiceAdobe Customer Journey AnalyticsChanged

Three alternatives

Amplitude, Salesforce Analytics Cloud, Salesforce Marketing Cloud

no first choiceMedallia Experience Cloudno first choiceagainst: Qualtrics

GPT-5.4 miniAdobe Customer Journey Analytics, Adobe Real-Time CDP B2B Edition

Two alternatives

Mixpanel, Segment

Adobe Customer Journey AnalyticsChanged

Three alternatives

Contentsquare, Glassbox, Pendo

Amplitude

Four alternatives

Adobe Analytics, Databricks, Heap, Mixpanel

Mixpanel

Two alternatives

Amplitude, Segment

no first choiceagainst: Mixpanel

Gemini 3.5 FlashGainsight

Nine alternatives

Adobe Real-Time CDP, Amplitude, Clari Copilot, Gong, HockeyStack, Mixpanel, Planhat, Salesforce Data Cloud, Vitally

Adobe Customer Journey Analytics (CJA) B2B EditionChanged

Three alternatives

CSG Xponent, Gainsight, TheyDo

Amplitude

Six alternatives

Adobe Analytics, Google Analytics 360, Hightouch, Medallia, Mixpanel, Qualtrics

Optimizely Warehouse-Native Analytics

Two alternatives

GrowthBook, Kubit

against: Amplitude, MixpanelAmplitude

Eight alternatives

Contentsquare, Fullstory, Gainsight, Glassbox, Kubit, Mixpanel, NetSpring, Totango

against: Adobe Real-Time CDP, Amplitude, Google Analytics 4 (GA4) / GA360, Hotjar, Microsoft Clarity, Mixpanel, Oracle, SAP, Salesforce Marketing Cloud, Segment, Tealium, mParticle

Perplexity SonarSalesforce Data Cloud

Two alternatives

Outreach, Planhat

Adobe Customer Journey AnalyticsChanged

Five alternatives

Contentsquare, Fullstory, Medallia, Qualtrics, Quantum Metric

no first choiceWaitWell

Two alternatives

Microsoft Dynamics 365 Customer Insights, Salesforce Data Cloud

against: Amperity, Medallia, Qualtricsno first choiceagainst: Adobe Real-Time CDP, Google Analytics 4, Heap, HubSpot Marketing Hub, Klaviyo, Segment

Grok 4.1 FastSalesforce Data Cloud

Three alternatives

Adobe Real-Time CDP, Microsoft Dynamics 365 Customer Insights, Oracle Unity

Adobe Customer Journey AnalyticsChanged

One alternative

Salesforce Marketing Cloud Intelligence

against: Amplitude, Dreamdata, HockeyStack, MixpanelAmplitude, Salesforce Data Cloud

Six alternatives

Adobe Real-Time CDP, Amperity, Mixpanel, Qualtrics, Segment, Tealium

against: SnowplowTableau

One alternative

Microsoft Dynamics 365 Customer Insights

against: Adobe Customer Journey Analytics, Amplitude, Medallia, Mixpanel, Qualtrics, Salesforce Data Cloud, Zendeskno first choice

Six alternatives

Amplitude, Mixpanel, Pendo, Qualtrics, Salesforce Data Cloud, Segment

against: ActionIQ, Adobe Real-Time CDP, Amperity, Amplitude, BlueConic, Blueshift, Dun & Bradstreet, Klaviyo, Leadspace, Mixpanel, Oracle, Redpoint Global, SAP, Segment, Treasure Data, Zeotap, Zeta Global, mParticle

Mistral SmallAdobe Real-Time CDP

Six alternatives

6sense, ActionIQ, Amplitude, Leadspace, Planhat, Salesforce Data Cloud

Adobe Customer Journey Analytics, Medallia Experience CloudChanged

Two alternatives

Gainsight, Qualtrics

Salesforce Customer 360

Seven alternatives

Adobe Real-Time CDP, Amplitude, Medallia Experience Cloud, Microsoft Dynamics 365 Customer Insights, Mixpanel, Qualtrics, Tableau

Microsoft Dynamics 365 Customer Insights

Three alternatives

Basedash, DataBrain, Strategy

against: Amplitude, Metabase, Mixpanel, Tableauno first choicenothing named

DeepSeek V4 FlashSalesforce Data Cloud

Three alternatives

Adobe Real-Time CDP, Hightouch, Oracle Unity

against: SegmentAdobe Customer Journey Analytics (CJA) B2B EditionChanged

Three alternatives

6sense, Demandbase, Salesforce

against: Amplitude, Contentsquare, Mixpanel, Quantum MetricAmplitude

Nine alternatives

Adobe Analytics, Adobe Real-Time CDP, Medallia, Microsoft Dynamics 365 Customer Insights, Mixpanel, Qualtrics, SAS Customer Intelligence 360, Salesforce Data Cloud, Segment

PostHog

Three alternatives

Gainsight, Qlik, Qualtrics

against: Amplitude, Domo, Mixpanel, Segment, Tableauno first choiceagainst: Adobe Analytics, Adobe Real-Time CDP, Amplitude, BlueConic, Medallia, Mixpanel, Qualtrics, Segment, Tealium, Treasure Data

Llama 4 MaverickGainsightAdobe Customer Journey AnalyticsChangedMixpanel

Three alternatives

Bloomreach, Planhat, Woopra

no first choiceno first choiceagainst: Adobe Real-Time CDP, Hightouch, Klaviyo, Segment

Qwen 3.7 FlashChorus by ZoomInfo, Gainsight, Gong

Ten alternatives

6sense, Amplitude, Clari Copilot, Mixpanel, Planhat, Real-time CDP, Segment, Snowflake, Totango, dbt

Adobe AnalyticsChanged

Four alternatives

Amplitude, Mixpanel, Salesforce Marketing Cloud / Einstein Data Studio, Segment

no first choiceDomo

Three alternatives

Power BI Embedded, Qrvey, Reveal BI

against: Microsoft Power BI, Tableauno first choiceagainst: Adjust, Adobe Analytics, AppsFlyer, Salesforce Data Cloud

Kimi K26sense, Demandbase

Five alternatives

Adobe Real-Time CDP, Gainsight, Microsoft Dynamics 365 Customer Insights, Salesforce Customer 360, Salesforce Data Cloud

Adobe Customer Journey AnalyticsChanged

Two alternatives

Oracle Unity, Salesforce Data Cloud Journeys

Amplitude

Six alternatives

Adobe Real-Time CDP, Heap, Mixpanel, Salesforce Data Cloud, Segment, mParticle

Microsoft Dynamics 365 Customer Insights

Two alternatives

Adobe Customer Journey Analytics / Real-Time CDP, Google Analytics 360

against: Amplitude, Mixpanel, Salesforce, Segment, TableauAmplitude

Three alternatives

Mixpanel, Segment, Tealium

against: Pendoagainst: Adobe Experience Cloud, Amperity, Oracle Customer Intelligence, Qualtrics, Salesforce Marketing Cloud, Segment, Tealium, Treasure Data, Zeta Global, mParticle

GLM 4.7 FlashXAmplitude

Five alternatives

Adobe Real-Time CDP, Gainsight, Mixpanel, Salesforce Data Cloud, Tealium

Adobe Customer Journey AnalyticsChanged

Three alternatives

Genesys Cloud CX, Glassbox, Qualtrics Customer Journey Analytics

Amplitude

Eight alternatives

Contentsquare, Domo, Fullstory, Medallia, Microsoft Power BI, Mixpanel, Qualtrics, Tableau

Basedash

Two alternatives

GoodData, Microsoft Dynamics 365 Customer Insights

no first choiceagainst: Adobe Real-Time CDP, Amperity, BlueConic, Lytics, Optimove, RudderStack, Salesforce Data Cloud, Segment, Tealium, Treasure AI, Uniphore, WaitWell, mParticle

MiniMax M2.56sense

Seven alternatives

Chattermill, Gainsight, Microsoft Dynamics 365 Customer Insights, Outreach, Qualtrics, Salesforce Einstein, ZoomInfo

Adobe Customer Journey AnalyticsChanged

Two alternatives

Dreamdata, Quantum Metric

Mixpanel, Qualtrics, Segment

Six alternatives

Adobe Real-Time CDP, Amplitude, Fullstory, Medallia, Salesforce Data Cloud, Tableau

Qlik

Four alternatives

ActionIQ, Hightouch, Tealium, Treasure AI

against: Domo, Tableau, ThoughtSpotno first choicenothing named

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:16	no	0	4 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 04:42	yes	3	7 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-14 23:48	yes	20	23 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-15 01:38	yes	20	5 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:49	yes	0	11 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:18	yes	0	12 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 03:01	yes	0	34 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 02:33	yes	0	2 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 04:51	yes	0	33 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 01:45	yes	0	35 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 02:00	yes	0	79 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 00:40	yes	0	19 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:05	yes	6	6 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 04:21	yes	4	5 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 02:42	yes	21	30 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-15 01:13	yes	20	5 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-14 23:54	yes	0	5 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 04:54	yes	0	8 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 01:56	yes	0	23 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:17	yes	0	1 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 03:35	no	0	32 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 22:58	yes	0	28 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 04:46	yes	0	20 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:47	yes	0	16 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 00:31	yes	24	12 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 00:23	yes	6	9 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:58	yes	19	24 s
Comparative	Perplexity Sonar	`sonar`	2026-09-15 01:38	yes	20	10 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 04:20	yes	0	9 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 22:58	yes	0	9 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 00:09	yes	0	65 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 02:05	yes	0	2 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 03:42	yes	0	52 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 02:35	yes	0	44 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 03:13	yes	0	138 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 04:27	yes	0	16 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-14 23:11	yes	16	8 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:48	yes	3	6 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 00:35	yes	18	25 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-14 23:36	yes	20	6 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 00:31	yes	0	9 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:39	yes	0	8 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 04:16	yes	0	47 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 04:09	yes	0	2 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:30	yes	0	79 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 02:49	yes	0	35 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 05:07	yes	0	65 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 04:35	yes	0	74 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:42	yes	16	13 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-14 23:55	yes	0	10 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 02:04	yes	4	23 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-15 04:06	yes	18	8 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 01:24	yes	0	14 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 02:31	no	0	9 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 03:41	yes	0	32 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 02:10	yes	0	2 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-14 23:41	no	0	38 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 03:48	yes	0	55 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:34	yes	0	30 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 22:51	yes	0	14 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 03:06	yes	15	12 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-14 23:21	yes	4	6 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:26	yes	21	26 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-15 01:25	yes	20	5 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 00:16	yes	0	10 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 04:32	yes	0	11 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 00:21	yes	0	61 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 03:57	yes	0	1 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 02:28	no	0	39 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 00:39	yes	0	85 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 04:00	yes	0	35 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 02:05	yes	0	40 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

None. Every name in this category resolved on its own.

Unresolved, counted raw

Adobe Customer Journey Analytics / Real-Time CDP

Adobe Experience Cloud

Adobe Real-Time CDP / Customer Journey Analytics B2B Edition

CSG Xponent

Clootrack

DataBrain

DigiT

Google Analytics 4 (GA4) / GA360

InputKit

Optimizely Warehouse-Native Analytics (Formerly NetSpring)

Oracle

Oracle (Eloqua)

Oracle Customer Intelligence (CX Unity)

Oracle Unity Customer Data Platform

Pega Customer Decision Hub

Pisano

Qualtrics Customer Journey Analytics

Quivly AI

Real-time CDP (by Salesforce)

Reveal BI

SAP

Salesforce

Salesforce (Data Cloud + Einstein)

Salesforce Einstein Analytics

Salesforce Marketing Cloud / Einstein Data Studio

Staircase AI

serviceMob

Discontinued, still offered

No shut-down product was recommended here.

Customer intelligence and data science for enterprise buyers

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Normalization in this category

Also in gtm data and infrastructure