GTM AI Index
Index Vendors › Salesforce Data Cloud · September 2026 Edition
Salesforce · 2 categories

Salesforce Data Cloud

Named in 18 judge labels across 2 categories by 6 of 6 models in the September 2026 Edition. 0 first choices, 7 negative labels. Every number here is derived from the raw labels under vendor table v2026-09-08.5.
Best standing
0% in CDP
Rank 20 of 35 products named in customer data platforms, criticized challenger. 0 of 6 models made it the first choice on the direct prompt; 38% of its 16 labels there were negative.

Standing by category

Every category where a model named Salesforce Data Cloud. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryVerticalFirst choicesRankNegative rateLabelsQuadrant
Customer data platformsGTM data and infrastructure0%20 of 3538%16criticized challenger
Data warehouse and reverse ETL for marketingGTM data and infrastructure0%46 of 6250%2under 10 labels

By model

How each model treated Salesforce Data Cloud across every prompt where it was named. Six models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Opus 501135
Claude Opus 4.801102
GPT-6 Astra02013
GPT-5.6 Sol01124
Gemini 3.1 Pro00112
Perplexity Sonar Pro01102

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Choose Salesforce Data Cloud if Salesforce is your system of record.” Perplexity Sonar Pro · CDP · comparative prompt · alternative
“Salesforce leads on zero-copy warehouse sharing and partner depth.” Claude Opus 4.8 · CDP · comparative prompt · alternative
“Already deep in Salesforce or Adobe? Start with their native CDP.” Claude Opus 5 · CDP · comparative prompt · alternative
“Salesforce-centric sales, service, and marketing organizations” GPT-6 Astra · CDP · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“What I'd steer you away from - Adobe Real-Time CDP or Salesforce Data Cloud” Claude Opus 5 · CDP · paraphrase prompt · hard negative
“Once you unify your data in a Salesforce or Adobe CDP, it works brilliantly natively but can be incredibly complex and expensive to pipe that data out” Gemini 3.1 Pro · CDP · negative prompt · soft negative
“You lack strong Salesforce expertise or predictable workloads | Pricing can involve credits, profiles, storage, and premium add-ons.” GPT-5.6 Sol · CDP · negative prompt · soft negative
“difficult to justify for most mid-market companies unless Salesforce is the strategic center of the entire stack” GPT-5.6 Sol · CDP · direct prompt · soft negative

Names read as Salesforce Data Cloud

What the judge wrote, as written, with how often. The vendor table decides that these count as Salesforce Data Cloud; a claim can dispute any of them.
Salesforce Data 360 6Salesforce 1Salesforce/Adobe 1
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It does not get any change to labels, shares or quadrants, any preview, or any say over which quotes appear. Sponsorship is separate: a sponsor funds categories or buyer dimensions and is named on what it funded, and the rules are the same for every sponsor.

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