GTM AI Index
Index Vendors › Hightouch · September 2026 Edition
2 categories

Hightouch

Named in 59 judge labels across 2 categories by 6 of 6 models in the September 2026 Edition. 27 first choices, 4 negative labels. Every number here is derived from the raw labels under vendor table v2026-09-08.5.
Best standing
42% in CDP
Rank 1 of 35 products named in customer data platforms, endorsed leader. 5 of 6 models made it the first choice on the direct prompt; 8% of its 24 labels there were negative.

Standing by category

Every category where a model named Hightouch. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryVerticalFirst choicesRankNegative rateLabelsQuadrant
Customer data platformsGTM data and infrastructure42%1 of 358%24endorsed leader
Data warehouse and reverse ETL for marketingGTM data and infrastructure40%1 of 626%35endorsed leader

By model

How each model treated Hightouch across every prompt where it was named. Six models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Opus 5712010
Claude Opus 4.852209
GPT-6 Astra720211
GPT-5.6 Sol53019
Gemini 3.1 Pro912012
Perplexity Sonar Pro34018

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Choose Hightouch or Census if you already have a well-maintained data warehouse... (This is currently the most popular route for mid-market SaaS).” Gemini 3.1 Pro · CDP · paraphrase prompt · first choice
“Hightouch: Widely considered a leader in the composable space... strong features specifically for B2B account-level data and PLG motions.” Gemini 3.1 Pro · CDP · direct prompt · first choice
“Reverse ETL: warehouse → marketing tools | Hightouch Basic Reverse ETL | Its current free tier includes up to two active syncs” GPT-6 Astra · Warehouse & ETL · budget prompt · first choice
“prioritize platforms known for robust, marketer-friendly visual audience builders—such as Hightouch, Census, or Luca AI” Gemini 3.1 Pro · Warehouse & ETL · negative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Be cautious if you need only a few simple syncs or have a tight budget.” GPT-6 Astra · Warehouse & ETL · negative prompt · soft negative
“be cautious if nobody owns warehouse performance and data modeling” GPT-6 Astra · CDP · negative prompt · soft negative
“Be cautious with Hightouch if your warehouse models are immature” Perplexity Sonar Pro · CDP · negative prompt · soft negative
“watch the jump from trial use to production use” GPT-5.6 Sol · Warehouse & ETL · negative prompt · soft negative

Names read as Hightouch

What the judge wrote, as written, with how often. The vendor table decides that these count as Hightouch; a claim can dispute any of them.
Hightouch Customer Studio 1Hightouch Free 1Hightouch Reverse ETL 1
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Claiming is free and changes nothing in the data. A claimed page gets a verified contact who is told when each edition publishes; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Hightouch, applied by version and listed in the change log; and a logo and one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or quadrants, any preview, or any say over which quotes appear. Sponsorship is separate: a sponsor funds categories or buyer dimensions and is named on what it funded, and the rules are the same for every sponsor.

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