GTM AI Index
September 2026 Edition · The permanent record of this edition. The unqualified address always carries the latest edition.
Index Revenue operations CLM › Enterprise September 2026 Edition

Contract lifecycle management and e-signature for enterprise buyers

Asked as “contract lifecycle management platform”, and as “e-signature and contract management tool”, on behalf of an enterprise B2B company. 40 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.
Standing
Contested
22% of first choices, contested.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.
ProductFirst-choice shareNegative rateLabelsQuadrant
01Ironclad22%26%54criticized challenger
02Sirion12%15%33accepted challenger
03Agiloft10%10%41accepted challenger
04Icertis10%19%47accepted challenger
05DocuSign CLM5%33%42criticized challenger
06Juro2%42%12criticized challenger
Show the two products at 0%, ordered by negative rate
08LinkSquares0%27%15criticized challenger
07Conga CLM0%24%37accepted challenger
Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default
Negative label rate →
01
02
03
04
05
06
07
08
Accepted challengerEndorsed leader
0%First-choice share → · lines at 30% share and 25% negative40%
Key
01Ironclad22%
02Sirion12%
03Agiloft10%
04Icertis10%
05DocuSign CLM5%
06Juro2%
07Conga CLM0%
08LinkSquares0%

02What they warned about

Zero of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, GPT-5.4 mini, Gemini 3.5 Flash, Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.
Ironclad
26%
14 of 54 labels negative · 8 of 12 models · 2 hard negative
“What to avoid at your scale - **Per-seat-first vendors (Ironclad, DocuSign CLM, Conga):**” DeepSeek V4 Flash, budget prompt
Conga CLM
24%
9 of 37 labels negative · 8 of 12 models · 1 hard negative
“What to avoid at your scale - **Per-seat-first vendors (Ironclad, DocuSign CLM, Conga):**” DeepSeek V4 Flash, budget prompt
DocuSign CLM
33%
14 of 42 labels negative · 8 of 12 models · 1 hard negative
“What to avoid at your scale ... DocuSign CLM runs $200K–$500K+ above 100 users” DeepSeek V4 Flash, budget prompt
Icertis
19%
9 of 47 labels negative · 7 of 12 models · 2 hard negative
“the most expensive ... the least friendly for wide, cost-predictable rollouts” DeepSeek V4 Flash, budget prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

22 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 5 of those lists are Google grounding redirects that name no site and are left out of the counts. 217 links across 91 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

vendor site · Sirion11 answers · 20 citations · 2 models
vendor site · Bind8 answers · 12 citations · 2 models
8 answers · 9 citations · 3 models
vendor site · Gartner6 answers · 14 citations · 3 models
vendor site · GetAccept6 answers · 7 citations · 2 models
vendor site · Juro5 answers · 5 citations · 2 models
5 answers · 5 citations · 2 models
4 answers · 5 citations · 1 model
vendor site · DocuSign4 answers · 5 citations · 2 models
4 answers · 5 citations · 1 model
vendor site · Conga4 answers · 4 citations · 2 models
vendor site · PandaDoc4 answers · 4 citations · 2 models

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.
ModelDirect“What is the best contract lifecycle management platform for an enterprise B2B company?”Paraphrase“Which e-signature and contract management tool would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade contract lifecycle management platforms and how do they differ?”Budget-constrained“What is the best contract lifecycle management platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a contract lifecycle management platform. What should we look at?”Negative“Which contract lifecycle management platforms should a large enterprise avoid or be cautious about?”
Claude Haiku 4.5Ironclad
Three alternativesAgiloft, LinkSquares, SAP Ariba
DocuSignChanged
One alternativeAdobe Acrobat Sign
no first choiceAgiloft
Two alternativesDocuSign CLM, Ironclad
no first choiceagainst: Agiloft, DocuSign CLM, Icertis
GPT-5.4 miniDocuSign CLM, Icertis
Three alternativesConga CLM, Ironclad, Sirion
DocuSignChanged
Two alternativesAdobe Acrobat Sign, PandaDoc
Icertis
Eight alternativesConga CLM, Coupa, DocuSign CLM, Ironclad, Ivalua, JAGGAER, SAP CLM / SAP Ariba CLM, Sirion
Icertisagainst: Ironcladno first choiceagainst: Agiloft, JAGGAER Contract Management, Juro, SAP Contract Lifecycle Management, SpotDraft
Gemini 3.5 FlashIronclad
Five alternativesAgiloft, Conga CLM, DocuSign CLM, Icertis, Sirion
DocuSign, IroncladChanged
Two alternativesAgiloft, Icertis
Ironclad
Six alternativesAgiloft, Conga CLM, DocuSign CLM, Icertis, Sirion, Workday CLM
Gatekeeper
Three alternativesCobbleStone Software, Concord, ContractSafe
against: Ironclad, Sirion
no first choiceagainst: Concord, Conga CLM, GEP, Gatekeeper, Icertis, Ironclad, JAGGAER, LinkSquares
Perplexity SonarSirion
Three alternativesConga CLM, Icertis, Ironclad
DocuSign CLM + eSignatureChanged
Two alternativesIcertis, Ironclad
Icertis
Six alternativesAgiloft, Conga CLM, DocuSign CLM, Ironclad, SAP Ariba Contracts, Sirion
Ironclad
Two alternativesConga CLM, Icertis
against: DocuSign CLM
no first choiceagainst: CobbleStone, Conga CLM, ContractWorks, Contractbook, DocuSign CLM, Juro, LinkSquares, Malbek, Oneflow, PandaDoc
Grok 4.1 FastIronclad
Three alternativesConga CLM, DocuSign CLM, Sirion
DocuSignChanged
Four alternativesConga CLM, Icertis, Ironclad, Sirion
Ironclad
Five alternativesAgiloft, Conga CLM, DocuSign CLM, Icertis, Sirion
against: SAP Ariba Contracts
Agiloft
One alternativeIronclad
against: ContractSafe, ContractWorks, DocuSign CLM, Icertis, Juro, Sirion
no first choice
Two alternativesIronclad, Sirion
against: Conga CLM, DocuSign CLM, Ironclad
Mistral SmallSirion
Five alternativesAgiloft, Conga CLM, DocuSign CLM, Icertis, Ironclad
DocuSign CLMChanged
Two alternativesIcertis, Ironclad
Icertis
Seven alternativesAgiloft, Conga CLM, DocuSign CLM, Ironclad, LinkSquares, SAP Ariba Contracts, Sirion
ContractSafe
Two alternativesAgiloft, Ironclad
no first choiceagainst: Conga CLM, Coupa, Gatekeeper, HyperStart, Sirion, Workday CLM
DeepSeek V4 FlashIronclad
Two alternativesIcertis, Sirion
DocuSign IAMChanged
Four alternativesAdobe Acrobat Sign, Conga CLM, Icertis, Ironclad
against: Dropbox Sign
no first choice
Six alternativesAgiloft, Conga CLM, DocuSign CLM, Icertis, SAP Ariba, Sirion
against: Ironclad
Agiloft
One alternativeSirion
against: Conga CLM, ContractSafe, ContractWorks, DocuSign CLM, Icertis, Ironclad
no first choice
Two alternativesIcertis, Sirion
against: DocuSign CLM, Ironclad
against: Agiloft, Conga CLM, DocuSign CLM, Icertis, Ironclad
Llama 4 Maverickno first choiceDocuSignChanged
Two alternativesGetAccept, Sirion
no first choiceno first choiceno first choicenothing named
Qwen 3.7 FlashIronclad
Two alternativesConga CLM, DocuSign CLM
against: Salesforce CPQ + CLM
DocuSignChanged
Two alternativesLinkSquares, Salesforce Contracts
no first choice
Five alternativesAgiloft, DocuSign CLM, Icertis, Ironclad, Sirion
ContractSafe
One alternativeJuro
against: DocuSign CLM, Ironclad, PandaDoc, Zoho
no first choiceagainst: BambooHR, Clio, Conga CLM, DocuSign, Ivalua/Serrium, Microsoft Power Apps / SharePoint Solutions, Oracle OTOH, PandaDoc, Qvidian, SAP GRC, Salesforce Custom Objects, Verint/CyberLex, Worldox
Kimi K2Icertis, Sirion
Four alternativesAgiloft, Conga CLM, DocuSign CLM, Ironclad
IroncladChanged
One alternativeIcertis
against: DocuSign CLM
Icertis
Eight alternativesAgiloft, Conga CLM, DocuSign CLM, Ironclad, Leah, LinkSquares, SAP Ariba Contracts, Sirion
ContractSafe
Two alternativesAgiloft, ContractWorks
against: Icertis, Ironclad, Sirion
Ironclad
Four alternativesAgiloft, DocuSign CLM, Icertis, Sirion
against: Agiloft, Apttus, Conga CLM, ContractPodAi, DocuSign CLM, Exari, Gatekeeper, Icertis, Ironclad, Juro, Sirion, Summize
GLM 4.7 FlashXSirion
Four alternativesAgiloft, Conga CLM, DocuSign CLM, Ironclad
DocuSignChanged
One alternativeIronclad
Icertis Contract Intelligence
Seven alternativesAgiloft, Conga CLM, ContractPodAi, DocuSign CLM, Ironclad, SAP Ariba Contracts, Sirion
ContractSafe
One alternativeContractWorks
against: Concord, Icertis, Ironclad, Juro, PandaDoc
no first choiceagainst: Conga CLM, DocuSign CLM, Ironclad, LinkSquares, SAP Ariba CLM, Salesforce Revenue Cloud, SharePoint-based CLM builds, Sirion CLM, SpotDraft, Workday Strategic Sourcing
MiniMax M2.5Icertis, Sirion
Four alternativesAgiloft, Conga CLM, DocuSign CLM, Ironclad
DocuSignChanged
Four alternativesAdobe Acrobat Sign, Agiloft, Icertis, SirionLabs
no first choice
Six alternativesAgiloft, Conga CLM, DocuSign CLM, Icertis, Ironclad, Sirion
Agiloft, Juroagainst: ContractSafe, DocuSign CLM, Icertis, Ironclad, SAP Aribano first choiceagainst: DocuSign CLM, Gatekeeper, LinkSquares
Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record
Seventy-two rows: every prompt, every model, every answer.
PromptModelVersion stringTime (UTC)SearchedSourcesLatency
Direct recommendationClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 00:02yes713 s
Direct recommendationGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-14 23:49yes45 s
Direct recommendationGemini 3.5 Flashgemini-3.5-flash2026-09-14 23:54yes1726 s
Direct recommendationPerplexity Sonarsonar2026-09-15 00:47yes206 s
Direct recommendationGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 02:30yes07 s
Direct recommendationMistral Smallmistral/mistral-small via mistral2026-09-15 00:01yes012 s
Direct recommendationDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 04:42yes017 s
Direct recommendationLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 00:59yes02 s
Direct recommendationQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 04:13no033 s
Direct recommendationKimi K2moonshotai/kimi-k2 via novita2026-09-14 23:01yes045 s
Direct recommendationGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 02:19yes039 s
Direct recommendationMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 01:52yes025 s
ParaphraseClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 04:48yes1110 s
ParaphraseGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-14 23:36yes25 s
ParaphraseGemini 3.5 Flashgemini-3.5-flash2026-09-15 00:51yes1020 s
ParaphrasePerplexity Sonarsonar2026-09-15 03:43yes186 s
ParaphraseGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 01:07yes07 s
ParaphraseMistral Smallmistral/mistral-small via mistral2026-09-15 04:34yes07 s
ParaphraseDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 04:47yes017 s
ParaphraseLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 02:10yes02 s
ParaphraseQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-14 23:37yes018 s
ParaphraseKimi K2moonshotai/kimi-k2 via novita2026-09-15 03:30yes028 s
ParaphraseGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-14 23:06yes026 s
ParaphraseMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 00:04yes026 s
ComparativeClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 03:54yes1212 s
ComparativeGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 03:56yes810 s
ComparativeGemini 3.5 Flashgemini-3.5-flash2026-09-15 03:00yes1730 s
ComparativePerplexity Sonarsonar2026-09-14 23:28yes2020 s
ComparativeGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 01:46yes09 s
ComparativeMistral Smallmistral/mistral-small via mistral2026-09-15 01:49yes08 s
ComparativeDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 04:06yes025 s
ComparativeLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 01:20yes02 s
ComparativeQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 03:55yes029 s
ComparativeKimi K2moonshotai/kimi-k2 via novita2026-09-14 23:09yes050 s
ComparativeGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 00:43yes0161 s
ComparativeMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 01:44yes012 s
Budget constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 00:19yes1812 s
Budget constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 02:21yes35 s
Budget constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-15 04:01yes2629 s
Budget constrainedPerplexity Sonarsonar2026-09-14 22:59yes207 s
Budget constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-14 23:32yes011 s
Budget constrainedMistral Smallmistral/mistral-small via mistral2026-09-15 03:40yes011 s
Budget constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 01:08yes034 s
Budget constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 00:41yes02 s
Budget constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-15 01:36yes077 s
Budget constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-15 02:26yes032 s
Budget constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 03:13yes048 s
Budget constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 01:21yes081 s
Scale constrainedClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 02:05yes1614 s
Scale constrainedGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 00:55no08 s
Scale constrainedGemini 3.5 Flashgemini-3.5-flash2026-09-15 00:58no015 s
Scale constrainedPerplexity Sonarsonar2026-09-15 04:55yes178 s
Scale constrainedGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-14 23:48yes09 s
Scale constrainedMistral Smallmistral/mistral-small via mistral2026-09-14 22:51no09 s
Scale constrainedDeepSeek V4 Flashdeepseek/deepseek-v4-flash via deepinfra2026-09-15 00:08yes059 s
Scale constrainedLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-15 02:58yes01 s
Scale constrainedQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-14 23:42no035 s
Scale constrainedKimi K2moonshotai/kimi-k2 via novita2026-09-15 03:42yes084 s
Scale constrainedGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 02:10yes0106 s
Scale constrainedMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 02:32yes020 s
Negative framingClaude Haiku 4.5claude-haiku-4-5-202510012026-09-15 04:33yes159 s
Negative framingGPT-5.4 minigpt-5.4-mini-2026-03-172026-09-15 04:23yes68 s
Negative framingGemini 3.5 Flashgemini-3.5-flash2026-09-15 02:21yes2133 s
Negative framingPerplexity Sonarsonar2026-09-15 00:57yes207 s
Negative framingGrok 4.1 Fastspacexai/grok-4.1-fast-non-reasoning via vertex2026-09-15 01:17yes09 s
Negative framingMistral Smallmistral/mistral-small via mistral2026-09-15 05:07yes013 s
Negative framingDeepSeek V4 Flashdeepseek/deepseek-v4-flash via fireworks2026-09-15 01:57yes031 s
Negative framingLlama 4 Maverickmeta/llama-4-maverick via bedrock2026-09-14 23:20yes01 s
Negative framingQwen 3.7 Flashalibaba/qwen3.7-flash via alibaba2026-09-14 23:10no038 s
Negative framingKimi K2moonshotai/kimi-k2 via novita2026-09-15 01:59yes068 s
Negative framingGLM 4.7 FlashXzai/glm-4.7-flashx via zai2026-09-15 03:50yes063 s
Negative framingMiniMax M2.5minimax/minimax-m2.5 via minimax2026-09-15 03:13yes047 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings
Conga read as Conga CLM
Conga (by DocuSign) read as Conga CLM
Conga (formerly Apttus) read as Conga CLM
Unresolved, counted raw
Clio
DocuSign CLM + eSignature
DocuSign IAM (Intelligent Agreement Management)
Exari (now Coupa CLM)
Fujitsu CLM
Ivalua/Serrium
JAGGAER Contract Management
Microsoft Power Apps / SharePoint Solutions
Oracle OTOH (Oracle Transactional OpenHub / Siebel Contracts)
SAP CLM / SAP Ariba CLM
SAP Contract Lifecycle Management (On-Premise)
SAP GRC
Salesforce CPQ + CLM
Salesforce Contracts
Salesforce Custom Objects
SharePoint-based CLM builds (PowerAutomate/PowerApps)
Spring CM
Verint/CyberLex
Workday Contract Intelligence
Workday Strategic Sourcing
Worldox
Zoho
Discontinued, still offered
No shut-down product was recommended here.
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