| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Contract lifecycle management and e-signature | Revenue operations | 0% | 20 of 65 | 36% | 28 | criticized challenger |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 1 | 2 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 2 | 2 |
| Perplexity Sonar | 0 | 1 | 0 | 1 | 2 |
| Grok 4.1 Fast | 0 | 1 | 1 | 1 | 3 |
| Mistral Small | 0 | 0 | 2 | 1 | 3 |
| DeepSeek V4 Flash | 0 | 3 | 0 | 1 | 4 |
| Llama 4 Maverick | 0 | 0 | 0 | 1 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 1 | 0 | 2 |
| Kimi K2 | 0 | 1 | 1 | 1 | 3 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 0 | 1 | 1 | 0 | 2 |
Verbatim evidence the judge attached to positive labels.
“Salesforce-native integration... Best for: Companies heavily invested in Salesforce ecosystem” GLM 4.7 FlashX · CLM · paraphrase prompt · alternative
“Solutions are Salesforce-centralized → Conga or Agentforce Revenue Management” DeepSeek V4 Flash · CLM · direct prompt · alternative
“Best for revenue operations / commercial contracting: Conga.” GPT-5.4 mini · CLM · comparative prompt · alternative
“a CLM platform with a strong focus on Salesforce integration” Claude Haiku 4.5 · CLM · comparative prompt · alternative
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Customer reviews show high levels of dissatisfaction with feature usability, interface design, and overall scalability.” Claude Haiku 4.5 · CLM · negative prompt · hard negative
“Avoid DocuSign CLM and Conga CLM due to their consistent pattern of user complaints” Mistral Small · CLM · negative prompt · hard negative
“Conga (especially for non-Salesforce users) has notable red flags” DeepSeek V4 Flash · CLM · negative prompt · hard negative
“investing in a complex enterprise system (like Ironclad or Conga) that requires thousands of dollars in implementation fees and months of configuration” Gemini 3.5 Flash · CLM · budget prompt · soft negative
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 14 of the 73 answers that named Conga CLM and are not a share of its labels.
Fifty-three of the fifty-eight domain citations in answers naming Conga CLM came from somebody else's page.
Pages are listed as the models cited them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Conga CLM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Conga CLM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at conga.com is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.