Every category where a model named DocuSign CLM for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Contract lifecycle management and e-signature	Revenue operations	2%	15 of 65	44%	32	criticized challenger

Movement

This is the first edition on this tier, so no move can be computed for DocuSign CLM yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated DocuSign CLM across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	0	1	2
GPT-5.4 mini	0	2	0	0	2
Gemini 3.5 Flash	0	1	0	1	2
Perplexity Sonar	0	1	0	1	2
Grok 4.1 Fast	0	2	1	2	5
Mistral Small	0	0	2	2	4
DeepSeek V4 Flash	1	1	0	2	4
Llama 4 Maverick	0	0	1	1	2
Qwen 3.7 Flash	0	1	0	1	2
Kimi K2	0	1	0	2	3
GLM 4.7 FlashX	0	1	0	1	2
MiniMax M2.5	0	1	1	0	2

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct21 labels1

Paraphrase2 labels1

Comparative30 labelsNone

Budget-constrained16 labelsNone

Scale-constrained13 labels1

Negative26 labelsNone

First choiceAlternativeMentionNegative108 labels in all, every segment counted; 3 of the 3 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“great if you're already in the DocuSign ecosystem” DeepSeek V4 Flash · CLM · scale prompt · first choice

“Already a DocuSign house → DocuSign CLM (no reason to pay for a second e-sign stack)” DeepSeek V4 Flash · CLM · direct prompt · alternative

“typically considered by enterprise organizations looking for a mature CLM” Claude Haiku 4.5 · CLM · comparative prompt · alternative

“Choose DocuSign CLM if: Your company already runs entirely on DocuSign” Gemini 3.5 Flash · CLM · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Avoid DocuSign CLM and Conga CLM due to their consistent pattern of user complaints around cost, complexity, and support.” Mistral Small · CLM · negative prompt · hard negative

“its CLM product has significant issues... Who should avoid: Small-to-mid-size businesses” DeepSeek V4 Flash · CLM · negative prompt · hard negative

“Enterprise tools like Ironclad/DocuSign CLM start at $20K+/yr, so avoid for budgets.” Grok 4.1 Fast · CLM · budget prompt · hard negative

“Avoid enterprise CLMs like Ironclad, DocuSign CLM, Agiloft, or ContractPodAi” DeepSeek V4 Flash · CLM · budget prompt · hard negative

Named alongside

The products named in the same answers as DocuSign CLM, over the 108 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and DocuSign CLM was named but was not.

ProductSame answerTook the first choice insteadHead to head

Ironclad92 of 10816Not in the top three

Agiloft69 of 1085Not in the top three

Icertis66 of 10810Not in the top three

Conga CLM59 of 1080Not in the top three

Sirion52 of 10810Not in the top three

Juro44 of 1086Not in the top three

LinkSquares42 of 1082Not in the top three

PandaDoc39 of 10815Not in the top three

ContractSafe34 of 10812Not in the top three

Concord28 of 1087Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named DocuSign CLM. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 24 of the 108 answers that named DocuSign CLM and are not a share of its labels.

Domains cited

g2.com12

sirion.ai12

ironcladapp.com11

bindlegal.com10

conga.com10

gartner.com10

getaccept.com9

juro.com9

learn.g2.com9

summize.com9

101 of the 101 domain citations in answers naming DocuSign CLM came from somebody else's page.

Pages cited

conga.com/resources/blog/contract-management-tools9

gartner.com/reviews/market/contract-life-cycle-management9

ironcladapp.com/journal/contract-management/best-contract-management-tools9

juro.com/learn/clm-contract-lifecycle-management-software9

getaccept.com/blog/best-contract-management-software8

learn.g2.com/best-clm-software8

summize.com/clm-hub/best-clm-software8

bindlegal.com/resources/best-software/best-clm-tools7

Pages are listed as the models cited them.

Names read as DocuSign CLM

What the judge wrote, as written, with how often. The vendor table decides that these count as DocuSign CLM; a claim can dispute any of them.

DocuSign CLM (formerly SpringCM) 2

The company

Docusign is the company behind DocuSign CLM.

Website: docusign.com
Headquarters: San Francisco, United States
Founded: 2003
Ownership: Public, DOCU on Nasdaq

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when DocuSign CLM's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as DocuSign CLM, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at docusign.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.