Index › Customer › Customer education › Enterprise › September 2026 Edition

Customer education and LMS for enterprise buyers

Asked as “customer education platform”, and as “customer training LMS”, on behalf of an enterprise B2B company. 42 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

Skilljar

Contested

33% of first choices, contested.

ShowinginAll 73 categories →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

TalentLMS49%Clear leaderStanding →Mid-market

TalentLMS33%ContestedStanding →Enterprise

Skilljar33%ContestedThis page

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for an enterprise B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

Skilljar20%51endorsed leader

Docebo17%60accepted challenger

Intellum0%30accepted challenger

Thought Industries11%47accepted challenger

Teachable30%10criticized challenger

Thinkific40%10criticized challenger

Show the four products at 0%, ordered by negative rate

LearnWorlds50%10criticized challenger

LearnUpon7%30accepted challenger

Absorb LMS4%25accepted challenger

WorkRamp0%21accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

TalentLMS vs LearnUpon TalentLMS vs Skilljar LearnUpon vs Skilljar

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative50%

Key

Skilljar33%

Docebo21%

Intellum14%

Thought Industries5%

Teachable2%

Thinkific2%

LearnUpon0%

Absorb LMS0%

WorkRamp0%

LearnWorlds0%

02What they warned about

Four of twelve models held their first choice under the paraphrase. Perplexity Sonar, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Skilljar

20%

10 of 51 labels negative · 9 of 12 models

“While frequently recommended for enterprises, several red flags emerge... **When to avoid**: If your customers prefer searching for answers over completing courses” MiniMax M2.5, negative prompt

Docebo

17%

10 of 60 labels negative · 7 of 12 models

“it is complex to configure and has a mandatory 250-user minimum, which can be expensive for small to medium-sized businesses” Llama 4 Maverick, negative prompt

Thought Industries

11%

5 of 47 labels negative · 5 of 12 models · 1 hard negative

“Platforms to **Approach with High Caution (Lower Ratings, Frequent Enterprise Complaints)**:- **Thought Industries (G2: 4.1/162 reviews)**: Lowest-rated among enterprise-focused tools.” Grok 4.1 Fast, negative prompt

Thinkific

40%

4 of 10 labels negative · 4 of 12 models · 2 hard negative

“Examples: Teachable, Thinkific (including Thinkific Plus), Kajabi, Podia ... Why to avoid them” Gemini 3.5 Flash, negative prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

22 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 192 links across 76 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

teachable.com

vendor site · Teachable8 answers · 12 citations · 2 models

docebo.com

vendor site · Docebo8 answers · 9 citations · 3 models

meltingspot.io

vendor site · MeltingSpot8 answers · 9 citations · 2 models

easywebinar.com

vendor site · EasyWebinar8 answers · 8 citations · 2 models

thinkific.com

vendor site · Thinkific7 answers · 10 citations · 2 models

g2.com

6 answers · 8 citations · 2 models

minicoursegenerator.com

vendor site · Mini Course Generator6 answers · 6 citations · 2 models

teachfloor.com

vendor site · Teachfloor6 answers · 6 citations · 2 models

intellum.com

vendor site · Intellum5 answers · 7 citations · 2 models

continu.com

vendor site · Continu5 answers · 5 citations · 1 model

360learning.com

vendor site · 360Learning4 answers · 5 citations · 2 models

disco.co

vendor site · Disco4 answers · 4 citations · 1 model

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

easywebinar.com/blog/customer-education-platform

8 answers · 2 models

meltingspot.io/en/blog/top-customer-education-platforms

8 answers · 2 models

minicoursegenerator.com/blog/best-customer-education-platforms

6 answers · 2 models

teachable.com/blog/how-to-choose-a-customer-education-platform

6 answers · 2 models

teachfloor.com/blog/best-customer-education-platforms

6 answers · 2 models

intellum.com/resources/blog/best-enterprise-lms-platforms

5 answers · 2 models

teachable.com/blog/best-customer-training-lms-customer-education-platform

5 answers · 1 model

continu.com/software/best-customer-training-software

4 answers · 1 model

dupple.com/learn/best-customer-education-platforms

4 answers · 1 model

g2.com/categories/customer-education/enterprise

4 answers · 1 model

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best customer education platform for an enterprise B2B company?”Paraphrase“Which customer training LMS would you recommend to a large B2B company with thousands of employees?”Comparative“What are the top enterprise-grade customer education platforms and how do they differ?”Budget-constrained“What is the best customer education platform for a large company that needs predictable total cost across thousands of users?”Scale-constrained“We are a 5,000 person company with SSO, SOC 2 and procurement review requirements evaluating a customer education platform. What should we look at?”Negative“Which customer education platforms should a large enterprise avoid or be cautious about?”

Claude Haiku 4.5no first choiceno first choiceHeldSkilljar

Five alternatives

Absorb LMS, Disco, Docebo, Teachfloor, Thought Industries

Teachable

One alternative

EducateMe

no first choicenothing named

GPT-5.4 miniDocebo

Three alternatives

360Learning, Absorb LMS, LearnUpon

DoceboHeld

Two alternatives

Absorb LMS, LearnUpon

Docebo

Four alternatives

CloudShare, LearnUpon, Thinkific, Thought Industries

Thinkific

One alternative

Docebo

no first choicenothing named

Gemini 3.5 FlashSkilljar

Four alternatives

Docebo, Intellum, LearnUpon, Thought Industries

SkilljarHeld

Three alternatives

Docebo, LearnUpon, Thought Industries

Skilljar, Thought Industries

Four alternatives

Absorb LMS, Docebo, Intellum, LearnUpon LMS

Gainsight Customer Education

Five alternatives

Academy of Mine, Administrate, Teachable, Thinkific, Thought Industries

against: SkilljarDocebo

Three alternatives

Intellum, Skilljar, Thought Industries

against: Blackboard, Canvas, Cornerstone OnDemand, Kajabi, LearnDash, LifterLMS, Moodle, Podia, SAP SuccessFactors, Teachable, Thinkific, Workday Learning

Perplexity SonarSkilljar

Five alternatives

Docebo, Intellum, LearnUpon, Thought Industries, WorkRamp

DoceboChanged

Four alternatives

Absorb LMS, Continu, Cornerstone OnDemand, Intellum

Skilljar

Six alternatives

Absorb LMS, Adobe Learning Manager, Docebo, Intellum, LearnUpon, Thought Industries

Teachfloor

Two alternatives

Docebo, WorkRamp

against: Skilljarno first choiceagainst: Disco, Docebo, LearnWorlds, TalentLMS, Thinkific

Grok 4.1 FastSkilljar

Two alternatives

Docebo, Thought Industries

IntellumChanged

Four alternatives

Absorb LMS, Docebo, Skilljar, Thought Industries

against: TalentLMSSkilljar

Six alternatives

Absorb LMS, Docebo, Intellum, LearnUpon, Thought Industries, WorkRamp

against: Gainsight Customer EducationSkilljar

Three alternatives

Docebo, Gainsight Customer Education, Teachable

against: Beetsol, LearnWorlds, TalentLMSno first choice

Six alternatives

Absorb LMS, Continu, Docebo, Gainsight Customer Education, Skilljar, Thinkific

against: Teachableagainst: Adobe Learning Manager, Docebo, LearnWorlds, Litmos, Skilljar, TalentLMS, Thinkific, Thought Industries

Mistral SmallIntellum Platform

Three alternatives

Docebo, Skilljar, Thought Industries

DoceboChanged

Four alternatives

Absorb LMS, D2L Brightspace, LearnUpon, SAP Litmos

Skilljar

Four alternatives

Docebo, Intellum, LearnUpon, Thought Industries

CompanyLMS

Two alternatives

LifterLMS, WorkRamp

no first choiceagainst: 360Learning

DeepSeek V4 FlashSkilljar

Four alternatives

Docebo, Intellum, Thought Industries, WorkRamp

IntellumChanged

Three alternatives

Docebo, LearnUpon, Skilljar

Skilljar

Six alternatives

Absorb LMS, Docebo, Gainsight Customer Education, Intellum, Thought Industries, WorkRamp

Gainsight

One alternative

Intellum

against: Docebo, SkilljarSkilljar

Four alternatives

Absorb LMS, Docebo, Intellum, Thought Industries

against: Docebo, Kajabi, Podia, Skilljar, Teachable, Thinkific, Thought Industries

Llama 4 MaverickDocebo

One alternative

Thought Industries

SkilljarChanged

Two alternatives

Intellum, LearnWorlds

Skilljar

Three alternatives

Docebo, Thought Industries, WorkRamp

Docebo, Skilljar, Thought IndustriesContinu

Four alternatives

Absorb, Docebo, Skilljar, Teachable

against: Docebo, LearnUpon, Skilljar

Qwen 3.7 FlashSkilljar

Three alternatives

Absorb LMS, Docebo, LearnUpon

IntellumChanged

Two alternatives

Docebo, Skilljar

Skilljar

Five alternatives

Docebo, LearnUpon, Teachfloor, Thought Industries, WorkRamp

against: Cornerstone OnDemandSkilljar

One alternative

Docebo

Docebo, Skilljar

Six alternatives

Absorb, Disco, LearnUpon, Teachable, Teachfloor, WorkRamp

against: 360Learning, Cornerstone, Docebo, Intellum Platform, LearnWorlds, Skilljar, Teachfloor, Thought Industries

Kimi K2Intellum

Two alternatives

Docebo, Skilljar

IntellumHeld

Three alternatives

Docebo, Skilljar, Thought Industries

Intellum, Skilljar

Five alternatives

Absorb LMS, Docebo, LearnUpon, Thought Industries, WorkRamp

Gainsight Customer Education

Two alternatives

LearnUpon, Skilljar

against: Docebono first choiceagainst: Blackboard Learn, Cornerstone OnDemand, Docebo, SAP Litmos, Saba, Skilljar, Thought Industries

GLM 4.7 FlashXSkilljar

Two alternatives

Docebo, Thought Industries

Thought IndustriesChanged

Three alternatives

Cornerstone OnDemand, Docebo, SAP Litmos

Skilljar

Four alternatives

Docebo, Intellum, Thought Industries, WorkRamp

Beetsol

Four alternatives

360Learning, Docebo, Skilljar, WorkRamp

no first choiceagainst: 360Learning, Absorb LMS, ClearCo, Skilljar

MiniMax M2.5Docebo, Skilljar

One alternative

Thought Industries

against: Disco, LearnWorldsIntellumChanged

Four alternatives

Absorb LMS, D2L Brightspace, Skilljar, Thought Industries

Skilljar

Five alternatives

Absorb LMS, Docebo, Intellum, LearnUpon, Thought Industries

Gainsight Customer Education

Three alternatives

LifterLMS, Skilljar, Thought Industries

against: Absorb, Docebo, LearnUponno first choiceagainst: Docebo, Skilljar, Thought Industries

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 04:12	no	0	4 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 04:49	yes	3	4 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 01:50	yes	15	24 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-14 23:04	yes	20	5 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 00:45	yes	0	7 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 02:54	yes	0	10 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 01:42	yes	0	28 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 01:28	yes	0	2 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 03:54	yes	0	30 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 02:49	yes	0	21 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 02:28	yes	0	25 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 23:30	yes	0	20 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:08	no	0	8 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-14 23:58	yes	3	6 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 03:19	yes	9	22 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-15 00:59	yes	18	6 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 04:24	yes	0	7 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:00	yes	0	11 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-14 23:44	yes	0	36 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 03:40	yes	0	2 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:22	yes	0	55 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 04:32	yes	0	40 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 04:13	yes	0	40 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:50	yes	0	24 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 03:30	yes	7	9 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 05:03	yes	5	18 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:30	yes	8	22 s
Comparative	Perplexity Sonar	`sonar`	2026-09-15 00:38	yes	20	11 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:43	yes	0	8 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:17	yes	0	7 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 03:44	yes	0	28 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:39	yes	0	2 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 02:06	yes	0	30 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 00:23	yes	0	55 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 04:56	yes	0	21 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 00:16	yes	0	17 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 04:02	yes	18	10 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 02:41	yes	3	5 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 02:03	yes	28	29 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-15 03:30	yes	20	15 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 00:14	yes	0	14 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:00	yes	0	10 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 01:47	yes	0	63 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 02:28	yes	0	2 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 02:31	yes	0	42 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 02:42	yes	0	68 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 04:12	yes	0	28 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 01:20	yes	0	31 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 04:21	yes	15	12 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:37	yes	3	10 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 04:48	yes	4	20 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-15 03:12	yes	18	10 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 04:41	yes	0	9 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:26	no	0	5 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 02:09	yes	0	43 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 04:14	yes	0	4 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:06	yes	0	33 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 00:40	yes	0	64 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 02:54	yes	0	44 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 03:55	yes	0	17 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 05:07	yes	15	10 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 03:41	yes	4	6 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-14 23:39	yes	22	29 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-15 01:47	yes	20	8 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:16	yes	0	8 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:39	yes	0	13 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-14 23:48	yes	0	77 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 00:15	yes	0	2 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 02:40	yes	0	76 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 23:29	yes	0	58 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 02:31	yes	0	31 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 23:39	yes	0	31 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

None. Every name in this category resolved on its own.

Unresolved, counted raw

Administrate

Blackboard

Canvas

ClearCo

CompanyLMS

EducateMe

Intellum Platform

LearnUpon LMS

Discontinued, still offered

No shut-down product was recommended here.

Customer education and LMS for enterprise buyers

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Normalization in this category

Also in customer