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Customer education and LMS · October 2026 Edition

LearnWorlds vs Gainsight Customer Education

Zero of fourteen models named LearnWorlds first on the direct prompt; one named Gainsight Customer Education. LearnWorlds was named by eleven of the fourteen models and Gainsight Customer Education by twelve and LearnWorlds carries 20 labels and Gainsight Customer Education 22, so the shares are not directly comparable.

LearnWorlds

accepted challenger

Named in two categories this edition.

Gainsight Customer Education

accepted challenger

Named in one category this edition.

First-choice share6%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate10%5%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#4#7A position in a field of 11; printed, not drawn.
Labels2022A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, LearnWorlds reading right to left. Rank and label count are printed, not drawn.LearnUpon was named alongside these two in thirteen of the fourteen direct answers. LearnUpon vs LearnWorlds · LearnUpon vs Gainsight Customer Education · Skilljar vs LearnWorlds

Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the Customer education and LMS page.

By framing

How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
LearnWorldsFirst choices, of fourteen modelsGainsight Customer Education
Direct01
Paraphrase00
Comparative12
Budget-constrained30
Scale-constrained00
Negative002 against LearnWorlds · 1 against Gainsight Customer Education
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.

Across every category in the October 2026 Edition, LearnWorlds and Gainsight Customer Education were named in the same answer twenty-two times, of the 83 answers naming LearnWorlds and the 69 naming Gainsight Customer Education. In those answers Gainsight Customer Education took the first choice one time and LearnWorlds seven.

Every model, every framing

The eighty-four answers behind the chart above, one cell each: where LearnWorlds and Gainsight Customer Education stood in it.
ModelDirectParaphraseComparativeBudget-constrainedScale-constrainedNegative
Claude Haiku 4.5
GPT-5.4 mini
Gemini 3.5 Flash
Perplexity Sonar
Grok 4.1 Fast
Mistral Small
DeepSeek V4 Flash
Llama 4 Maverick
Qwen 3.7 Flash
Kimi K2
GLM 4.7 FlashX
MiniMax M2.5
GPT-6 Luna
Muse Glimmer 30B
LearnWorlds Gainsight Customer Education first choice named as an alternative argued againstblank: not namedEach cell is one answer, LearnWorlds on the left and Gainsight Customer Education on the right.

The direct prompt

The plain question, one answer per model, grouped by where LearnWorlds and Gainsight Customer Education stood in it.

Gainsight Customer Education first, LearnWorlds not the choice

1 of 14 modelsLearnWorlds was named in the answer but not as the choice, or not at all.
Grok 4.1 FastGainsight Customer Education, LearnUpon alternatives: Skilljar, TalentLMS, WorkRamp

Neither was the first choice, one was named

5 of 14 modelsThe answer put something else first and named one of the two as an alternative.
Gemini 3.5 FlashSkilljar alternatives: Absorb LMS, Gainsight Customer Education, LearnUpon, WorkRamp
Perplexity SonarLearnUpon alternatives: Gainsight Customer Education, WorkRamp
Mistral SmallLearnUpon alternatives: Absorb LMS, Gainsight Customer Education, TalentLMS
DeepSeek V4 FlashLearnUpon alternatives: Gainsight Customer Education, Skilljar, Thought Industries
MiniMax M2.5LearnUpon alternatives: Docebo, Gainsight Customer Education, TalentLMS

Neither was named

8 of 14 modelsThe answer made no first choice from these two in this category.
Claude Haiku 4.5Skilljar alternatives: LearnUpon, Thought Industries, WorkRamp
GPT-5.4 miniLearnUpon alternatives: Thought Industries
Llama 4 Maverickno first choice
Qwen 3.7 FlashLearnUpon alternatives: Absorb LMS, Disco, Docebo, TalentLMS
Kimi K2Skilljar alternatives: LearnUpon, WorkRamp
GLM 4.7 FlashXLearnUpon alternatives: Skilljar, TalentLMS
GPT-6 LunaSkilljar alternatives: Docebo, LearnUpon, Thought Industries
Muse Glimmer 30BLearnUpon, Skilljar alternatives: Absorb LMS, TalentLMS, WorkRamp

Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
LearnWorlds leads by twelve points.
LearnWorlds18%#2 of 14
Gainsight Customer Education5%#4 of 14
The full small business standing →
Mid-marketThe figures above
LearnWorlds leads by four points.
LearnWorlds6%#4 of 11
Gainsight Customer Education2%#7 of 11
The full mid-market standing →
Enterprise
The order flips: Gainsight Customer Education leads at enterprise.
Gainsight Customer Education12%#3 of 10
LearnWorlds2%#– of 10
The full enterprise standing →

What the models said about LearnWorlds

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of five in this category shown.

“LearnWorlds if you need a strong native CRM, enterprise controls, or live training at the center of the experience.” Perplexity Sonar · negative prompt · soft negative
“LearnWorlds gets mixed feedback for strong engagement tools locked behind pricier tiers, plus steeper learning curves.” Grok 4.1 Fast · negative prompt · soft negative
“or LearnWorlds if you're ready to invest ~$25/month for a more polished, branded academy experience” Kimi K2 · budget prompt · first choice
“choose LearnWorlds Pro Trainer for a branded customer academy with free courses” GPT-6 Luna · budget prompt · first choice
“### 1. LearnWorlds Best for: B2B companies with sophisticated needs” GLM 4.7 FlashX · comparative prompt · first choice

What the models said about Gainsight Customer Education

Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Four of five in this category shown.

“Acquisition limbo... There is no roadmap for Northpass going forward” DeepSeek V4 Flash · negative prompt · soft negative
“LearnUpon and Northpass edge out for pure B2B mid-market due to repeated "best for mid-market SaaS" callouts.” Grok 4.1 Fast · direct prompt · first choice
“For most SaaS companies: Start with Northpass or LearnUpon for customer academies” Qwen 3.7 Flash · comparative prompt · first choice
“SaaS companies focused on retention/onboarding → Skilljar or Northpass” Kimi K2 · comparative prompt · first choice
Also compared

Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.