GTM AI Index

Index › Vendors › Skilljar · September 2026 Edition

1 category · Ranked

Skilljar

140Judge labels

21First choices

52Negative labels

12 of 12Models named it

1Category

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Best standing

33% in Customer education for enterprise buyers

Rank 3 of 81 in the mid-market standingaccepted challenger

5 of 12 models made it the first choice on the direct prompt; 21% of its 47 labels there were negative.

By buyer segmentAn enterprise product: leader at enterprise, not named at small business.

Small business78 of 79

criticized challenger

In customer education · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Skilljar for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Customer education and LMS	Customer	17%	3 of 81	21%	47	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Skilljar yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Skilljar across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	2	0	1	0	3
GPT-5.4 mini	1	2	1	1	5
Gemini 3.5 Flash	2	2	0	1	5
Perplexity Sonar	1	1	0	1	3
Grok 4.1 Fast	2	2	1	0	5
Mistral Small	1	0	2	0	3
DeepSeek V4 Flash	2	0	2	2	6
Llama 4 Maverick	0	0	2	0	2
Qwen 3.7 Flash	2	0	0	1	3
Kimi K2	1	2	1	2	6
GLM 4.7 FlashX	0	1	1	0	2
MiniMax M2.5	1	0	1	2	4

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct27 labels12

Paraphrase17 labels4

Comparative32 labels20not counted in share

Budget-constrained22 labels3

Scale-constrained17 labels2

Negative25 labels1not counted in share

First choiceAlternativeMentionNegative140 labels in all, every segment counted; 21 of the 42 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Skilljar is one of the most established names in customer education... is a top choice for B2B SaaS companies with dedicated customer education teams.” Claude Haiku 4.5 · Customer education · direct prompt · first choice

“Historically the undisputed "gold standard" for external B2B training... 👉 Choose Skilljar. Its integration depth ... are unmatched.” Gemini 3.5 Flash · Customer education · direct prompt · first choice

“For most mid-market B2B companies, Skilljar, WorkRamp, or Northpass (if using Gainsight) would be the strongest choices” MiniMax M2.5 · Customer education · direct prompt · first choice

“The category leader for dedicated customer education, purpose-built for companies running a branded external academy” Claude Haiku 4.5 · Customer education · comparative prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Enterprise platforms (Skilljar, Thought Industries, Docebo): Start at $25,000+/year” Kimi K2 · Customer education · budget prompt · hard negative

“Avoid expensive enterprise-only tools like Gainsight/Skilljar-style platforms” GPT-5.4 mini · Customer education · budget prompt · hard negative

“Avoid enterprise tools (Skilljar, Docebo, LearnUpon, Thought Industries)” DeepSeek V4 Flash · Customer education · budget prompt · hard negative

“Skilljar | Limited reporting, steep learning curve, cumbersome quiz management, basic analytics, email customization limits” MiniMax M2.5 · Customer education · negative prompt · soft negative

Named alongside

The products named in the same answers as Skilljar, over the 140 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Skilljar was named but was not.

ProductSame answerTook the first choice insteadHead to head

Docebo109 of 1402Not in the top three

Thought Industries84 of 1400Not in the top three

LearnUpon78 of 1406Compare →

TalentLMS75 of 14033Compare →

LearnWorlds66 of 14020Not in the top three

WorkRamp60 of 1402Not in the top three

Intellum46 of 1407Not in the top three

Absorb LMS43 of 1401Not in the top three

Teachfloor35 of 1402Not in the top three

Thinkific32 of 1405Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Skilljar. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 22 of the 140 answers that named Skilljar and are not a share of its labels.

Domains cited

minicoursegenerator.com14

meltingspot.io12

teachfloor.com12

guideflow.com10

easywebinar.com9

g2.com9

knowlify.com9

dupple.com8

toolradar.com8

disco.co7

Ninety-eight of the ninety-eight domain citations in answers naming Skilljar came from somebody else's page.

Pages cited

minicoursegenerator.com/blog/best-customer-education-platforms14

meltingspot.io/en/blog/top-customer-education-platforms12

teachfloor.com/blog/best-customer-education-platforms12

guideflow.com/blog/customer-training-software10

easywebinar.com/blog/customer-education-platform9

knowlify.com/articles/best-customer-training-software9

dupple.com/learn/best-customer-education-platforms8

toolradar.com/guides/best-customer-education-platforms8

Pages are listed as the models cited them.

Names read as Skilljar

What the judge wrote, as written, with how often. The vendor table decides that these count as Skilljar; a claim can dispute any of them.

Skilljar (by Gainsight) 6Skilljar (now Gainsight) 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Skilljar's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Skilljar, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at skilljar.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.