Small business▲+6Since September 2026: 0% → 6%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
6%from 0% in September 2026
Inside the floor by 5 pointsRank 77 → 5 of 85
1 category · RankedSkilljar
160Judge labels
33First choices
62Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
31% in Customer education for enterprise buyers
Rank 2 of 86 in the mid-market standingcriticized challenger
5 of 14 models made it the first choice on the direct prompt; 31% of its 49 labels there were negative.
What the models named instead of Skilljar →By buyer segmentStrongest at enterprise.
Small business5 of 89
5%48 labels
criticized challenger
Mid-market2 of 86
26%49 labels
criticized challenger
Enterprise1 of 49
31%62 labels
endorsed leader
In customer education · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Skilljar for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Customer education and LMS | Customer | 26% | 2 of 86 | 31% | 49 | criticized challenger | ▲+5Since September 2026: 17% → 22%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Skilljar held within the floor in its one category: no change cleared 11 points.
Best category · Customer education · by segment
Mid-market▲+5Since September 2026: 17% → 22%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
22%from 17% in September 2026
Inside the floor by 6 pointsRank 3 of 81, unchanged
Enterprise▼−4Since September 2026: 33% → 29%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
29%from 33% in September 2026
Inside the floor by 7 pointsRank 1 of 45, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Customer education | 17% | 22% | ▲+5Since September 2026: 17% → 22%, +5 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 3 → 2 of 86 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Skilljar across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Skilljar across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 2 | 0 | 0 | 1 | 3 |
| GPT-5.4 mini | 0 | 1 | 1 | 1 | 3 |
| Gemini 3.5 Flash | 4 | 1 | 0 | 1 | 6 |
| Perplexity Sonar | 1 | 0 | 0 | 0 | 1 |
| Grok 4.20 | 1 | 2 | 1 | 1 | 5 |
| Mistral Small | 1 | 0 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 2 | 1 | 0 | 3 | 6 |
| Llama 4 Maverick | 0 | 0 | 3 | 0 | 3 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 1 | 1 |
| Kimi K2 | 3 | 0 | 1 | 1 | 5 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 1 | 2 |
| MiniMax M2.5 | 1 | 1 | 0 | 1 | 3 |
| GPT-6 Luna | 3 | 0 | 0 | 2 | 5 |
| Muse Glimmer 30B | 2 | 0 | 1 | 2 | 5 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct32 labels18
Paraphrase26 labels9
Comparative34 labels17not counted in share
Budget-constrained20 labelsNone
Scale-constrained15 labels6
Negative33 labels1not counted in share
First choiceAlternativeMentionNegative160 labels in all, every segment counted; 33 of the 51 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Skilljar is purpose-built for external training and used by mid-market and enterprise SaaS companies... recognized for ease of use and strong focus on connecting training data to business outcomes” Claude Haiku 4.5 · Customer education · comparative prompt · first choice
“Skilljar is the industry leader with the strongest integrations and analytics specifically designed for B2B SaaS customer success.” Kimi K2 · Customer education · direct prompt · first choice
“If your main goal is to drive software adoption, reduce support tickets, and prevent customer churn, Skilljar is the market leader.” Gemini 3.5 Flash · Customer education · paraphrase prompt · first choice
“Skilljar and WorkRamp are the top choices due to their scalability, focus on customer training, and positive reviews.” Mistral Small · Customer education · paraphrase prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“78% negative recommendation rate for small businesses ... "more platform than a small business needs"” Kimi K2 · Customer education · negative prompt · hard negative
“Avoid enterprise platforms (Skilljar, Docebo, Thought Industries, LearnUpon)” DeepSeek V4 Flash · Customer education · budget prompt · hard negative
“not cost‑effective for small teams” GLM 4.7 FlashX · Customer education · budget prompt · hard negative
“Pricing sits firmly in the enterprise range, making it a tough sell for startups or smaller SaaS companies... parts of the user interface feel dated” Claude Haiku 4.5 · Customer education · negative prompt · soft negative
Named alongside
The products named in the same answers as Skilljar, over the 160 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Skilljar was named but was not.ShowHide
Named alongside
The products named in the same answers as Skilljar, over the 160 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Skilljar was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Skilljar. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 159 of the 160 answers that named Skilljar and are not a share of its labels.
Domains cited
learnworlds.com72
teachfloor.com70
dupple.com67
continu.com63
guideflow.com62
thinkific.com61
minicoursegenerator.com60
teachable.com57
knowlify.com51
g2.com46
609 of the 609 domain citations in answers naming Skilljar came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
skilljar.com is not in Google's top ten for any of the category's searches. In the answers, Skilljar takes 26% of first choices and LearnUpon takes 26%.ShowHide
Search and answers
skilljar.com is not in Google's top ten for any of the category's searches. In the answers, Skilljar takes 26% of first choices and LearnUpon takes 26%.
ShowHideIn search
Google, US estimatesPosition for “customer education platform”
–
not in the top ten
Position for “best customer education platform”
–
not in the top ten
- Searches for its name, Google
- 3,600 a month (“skilljar”)
- AI search demand for its name, est.
- 67 a month
- Organic visits to its site
- about 233,929 a month
- Searches its site ranks for
- 2,715 · 506 in the top three
- Sites linking to it
- 5,680
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
26%
rank 2 of 86 in customer education
Segment leader
26%
LearnUpon
- First choices
- 33 across its categories
- Named in
- 160 answers
- Its own site cited
- in 159 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on skilljar.com
1,289
subdomains included
Content
1,173
counted in the table below
Documentation
0
Product · Integration
0 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 874 | 0 | 2019-10-15 | ||
| Webinar or virtual event | 127 | 0 | 2019-09-30 | ||
| Report or ebook | 62 | 0 | 2019-10-02 | ||
| Glossary or explainer | 54 | undated | |||
| Case study | 29 | undated | |||
| Conference or event | 14 | undated | |||
| Comparison | 8 | undated | |||
| Template or tool | 3 | undated | |||
| Podcast or video | 1 | undated | |||
| News or press | 1 | undated |
Most recent
- 2019-10-15Scorm or built in course authoring blog
- 2019-10-10Crawl walk run with microlearning lessons blog
- 2019-10-07Reducing friction in your customer training program blog
- 2019-10-035 signs your current lms is letting down customers blog
- 2019-10-02Ebook marketing customer education program report or ebook
- 2019-10-01Q3 skilljar trivia night blog
How it is countedHide how it is counted
Every page skilljar.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Skilljar
What the judge wrote, as written, with how often. The vendor table decides that these count as Skilljar; a claim can dispute any of them.
Skilljar by Gainsight 6Skilljar (by Gainsight) 2Skilljar (Gainsight) 1Skilljar (now Skilljar by Gainsight) 1Skilljar Growth 1
Follow Skilljar
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Skilljar is its own company.ShowHide
The company
Skilljar is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- LMS Software for Customer Education & Training
- For
- your customers, partners, and team members
- Certifications
- aicpa soccloud securiy allianceSOC 2 Type IICSA Trusted Cloud ProviderSalesforce.com Security Review
- Hosting
- United States
- Customers named
- EgnyteAsanaSmartsheetAirtableAlarm.comApprenticeCleverClickUp
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations
What Skilljar's own pages state, read September 28, 2026: skilljar.com, skilljar.com/security, skilljar.com/customers, skilljar.com/integrations. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Skilljar's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Skilljar, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Skilljar by email, built from the raw record of the edition. It shows:
- where Skilljar is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Skilljar, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where Skilljar is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
Wins only: a badge exists where Skilljar is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHideSkilljar is among the products AI models recommend first in Customer education and LMS this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.