1 category · RankedThought Industries
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Customer education and LMS | Customer | 2% | 8 of 81 | 26% | 27 | criticized challenger |
Movement
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 0 | 2 |
| GPT-5.4 mini | 1 | 0 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 3 | 0 | 0 | 3 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.1 Fast | 0 | 1 | 1 | 1 | 3 |
| Mistral Small | 1 | 1 | 0 | 1 | 3 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 2 | 4 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 1 | 2 |
| Kimi K2 | 0 | 0 | 2 | 2 | 4 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 2 | 0 | 2 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“My top recommendation: Start with Thought Industries if you need API flexibility and have $25K+ budget” Mistral Small · Customer education · paraphrase prompt · first choice
“Skilljar or Thought Industries are usually the most customer-education-native.” GPT-5.4 mini · Customer education · comparative prompt · first choice
“Thought Industries is a B2B-focused customer education platform with strong e-commerce capabilities” Claude Haiku 4.5 · Customer education · direct prompt · alternative
“Multi-portal/headless delivery, native eCommerce, AI + conversational learning, omnichannel” GLM 4.7 FlashX · Customer education · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“"Bait-and-switch" pricing concerns - One reviewer flagged a "new pricing model, a 50% increase, classic bait-n-switch"” Kimi K2 · Customer education · negative prompt · hard negative
“Enterprise platforms (Skilljar, Thought Industries, Docebo): Start at $25,000+/year” Kimi K2 · Customer education · budget prompt · hard negative
“Lowest-rated among enterprise options... Best avoided for small/mid-sized teams” Grok 4.1 Fast · Customer education · negative prompt · hard negative
“Avoid enterprise tools (Skilljar, Docebo, LearnUpon, Thought Industries)” DeepSeek V4 Flash · Customer education · budget prompt · hard negative
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 15 of the 93 answers that named Thought Industries and are not a share of its labels.
Domains cited
Seventy-one of the seventy-one domain citations in answers naming Thought Industries came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Thought Industries's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Thought Industries, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at thoughtindustries.com is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.