Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 76 → 84 of 85
1 category · RankedThought Industries
97Judge labels
3First choices
31Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
6% in Customer education for enterprise buyers
Rank 13 of 86 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 24% of its 25 labels there were negative.
What the models named instead of Thought Industries →By buyer segmentRead the same way at every buyer size.
Small business88 of 89
0%19 labels
criticized challenger
Mid-market13 of 86
0%25 labels
accepted challenger
Enterprise5 of 49
6%53 labels
accepted challenger
In customer education · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Thought Industries for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Customer education and LMS | Customer | 0% | 13 of 86 | 24% | 25 | accepted challenger | ▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Thought Industries held within the floor in its one category: no change cleared 11 points.
Best category · Customer education · by segment
Mid-market▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 2% in September 2026
Inside the floor by 9 pointsRank 8 → 13 of 81
Enterprise▲+2Since September 2026: 5% → 7%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
7%from 5% in September 2026
Inside the floor by 9 pointsRank 5 of 45, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Customer education | 2% | 0% | ▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 8 → 13 of 86 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Thought Industries across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Thought Industries across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 0 | 2 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 3 | 0 | 0 | 3 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 0 | 1 | 2 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 3 | 0 | 1 | 4 |
| Llama 4 Maverick | 0 | 0 | 2 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 1 | 2 | 0 | 1 | 4 |
| Muse Glimmer 30B | 0 | 0 | 2 | 2 | 4 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct17 labels2
Paraphrase7 labelsNone
Comparative24 labels2not counted in share
Budget-constrained14 labels1
Scale-constrained13 labelsNone
Negative22 labelsNone
First choiceAlternativeMentionNegative97 labels in all, every segment counted; 3 of the 5 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Choose Skilljar or Thought Industries if customer education is the primary use case” GPT-6 Luna · Customer education · comparative prompt · first choice
“This B2B-focused platform has strong e-commerce capabilities and is designed for organizations that want to monetize their education content” Claude Haiku 4.5 · Customer education · comparative prompt · alternative
“If you plan to sell certifications or courses to customers, Thought Industries has the strongest eCommerce/monetization capabilities.” DeepSeek V4 Flash · Customer education · direct prompt · alternative
“Top enterprise fits include Skilljar (Gainsight), Docebo, TalentLMS, Thought Industries, Teachable, Workramp, Intellum” Grok 4.20 · Customer education · scale prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“79% negative recommendation rate for small businesses ... limiting reporting capabilities given the price point” Kimi K2 · Customer education · negative prompt · hard negative
“Avoid enterprise platforms (Skilljar, Docebo, Thought Industries, LearnUpon)” DeepSeek V4 Flash · Customer education · budget prompt · hard negative
“Specific reviewer-reported gaps that recur for Thought Industries and peers are SCORM behavior, reporting for compliance workflows, mobile UX” Muse Glimmer 30B · Customer education · negative prompt · soft negative
“enterprise platforms such as Skilljar/Thought Industries/Docebo that usually start near $25,000/year” Muse Glimmer 30B · Customer education · budget prompt · soft negative
Named alongside
The products named in the same answers as Thought Industries, over the 97 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Thought Industries was named but was not.ShowHide
Named alongside
The products named in the same answers as Thought Industries, over the 97 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Thought Industries was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Thought Industries. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 94 of the 97 answers that named Thought Industries and are not a share of its labels.
Domains cited
teachfloor.com51
dupple.com48
minicoursegenerator.com46
continu.com41
teachable.com39
learnworlds.com38
easywebinar.com34
knowlify.com32
thinkific.com32
guideflow.com31
392 of the 392 domain citations in answers naming Thought Industries came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
thoughtindustries.com ranks first on Google for the category's searches. In the answers, Thought Industries takes 0% of first choices and LearnUpon takes 26%.ShowHide
Search and answers
thoughtindustries.com ranks first on Google for the category's searches. In the answers, Thought Industries takes 0% of first choices and LearnUpon takes 26%.
ShowHideIn search
Google, US estimatesPosition for “customer education platform”
1
Position for “best customer education platform”
–
not in the top ten
- Searches for its name, Google
- 720 a month (“thought industries”)
- AI search demand for its name, est.
- 11 a month
- Organic visits to its site
- about 9,665 a month
- Searches its site ranks for
- 1,430 · 59 in the top three
- Sites linking to it
- 1,961
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
0%
rank 13 of 86 in customer education
Segment leader
26%
LearnUpon
- First choices
- 3 across its categories
- Named in
- 97 answers
- Its own site cited
- in 94 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on thoughtindustries.com
1,739
subdomains included
Content
899
counted in the table below
Documentation
580
Product · Integration
30 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 641 | 5 | 2026-09-17 | Customer education, CRM | |
| Conference or event | 139 | 3 | 2026-09-14 | ||
| Webinar or virtual event | 60 | 0 | 2026-06-25 | ||
| Glossary or explainer | 18 | undated | |||
| Case study | 17 | undated | |||
| Comparison | 16 | 1 | 2026-07-10 | ||
| Report or ebook | 5 | undated | |||
| Template or tool | 2 | undated | |||
| News or press | 1 | undated |
Most recent
- 2026-09-17Content authoring for speed and scale maximizing modular learning with atomic design blog
- 2026-09-14What s new november release review YBCNK0mcTgyUvZF conference or event
- 2026-09-14What s new october release review QGP0zL9kN96bG8u conference or event
- 2026-09-09Ai and the future of customer led growth thought industries customer sU83CmkeAtvpLXa conference or event
- 2026-08-25The silo tax fragmented customer education is costing you blog
- 2026-08-11Rethinking learning delivery with a headless lms blog
How it is countedHide how it is counted
Every page thoughtindustries.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow Thought Industries
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Thought Industries is its own company.ShowHide
The company
Thought Industries is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- Customer Learning & Intelligence Platform
- For
- customers
- Price stated
- An AI-First learning experience available in every pricing package. thoughtindustries.com/pricing
- Certifications
- CCPAEU-US DPFGDPRHIPAAISO/IEC 27001ISO/IEC 27001 SoAPCI DSSSOC 2 Type 2
- Customers named
- MongoDBGongIMAThe Linux FoundationOptumInstacartCaterpillarGeneral Assembly
- Not stated on the pages read
- Starting price, free plan or trial, integrations, hosting
What Thought Industries's own pages state, read September 28, 2026: thoughtindustries.com, thoughtindustries.com/pricing, trust.thoughtindustries.com, thoughtindustries.com/platform, thoughtindustries.com/partners. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Thought Industries's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Thought Industries, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Thought Industries by email, built from the raw record of the edition. It shows:
- where Thought Industries is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Thought Industries, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.