Every category where a model named Zoho Social for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Social media management	Marketing	0%	13 of 59	6%	16	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Zoho Social yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Zoho Social across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	2	0	2
GPT-5.4 mini	1	0	0	1
Gemini 3.5 Flash	1	0	0	1
Perplexity Sonar	1	1	0	2
Grok 4.1 Fast	1	0	0	1
Mistral Small	0	2	0	2
DeepSeek V4 Flash	1	0	0	1
Llama 4 Maverick	1	0	0	1
Qwen 3.7 Flash	0	0	0	0
Kimi K2	1	0	0	1
GLM 4.7 FlashX	2	0	0	2
MiniMax M2.5	0	1	1	2

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct6 labels2

Paraphrase7 labels1

Comparative11 labelsNone

Budget-constrained19 labels1

Scale-constrained3 labelsNone

Negative9 labelsNone

First choiceAlternativeMentionNegative55 labels in all, every segment counted; 4 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Pricing: $15/month ... clean, reliable, integrates beautifully with the rest of Zoho's low-cost business suite” Gemini 3.5 Flash · Social media · budget prompt · alternative

“Zoho Social is also a strong budget choice, with paid plans starting at $10/month” Perplexity Sonar · Social media · budget prompt · alternative

“1 brand, limited posts | $15/brand | If you use Zoho suite | Basic free features” Grok 4.1 Fast · Social media · budget prompt · alternative

“for small to mid-sized businesses already invested in the Zoho ecosystem” Llama 4 Maverick · Social media · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Budget-friendly but lacks refined user interface” MiniMax M2.5 · Social media · negative prompt · soft negative

Named alongside

The products named in the same answers as Zoho Social, over the 55 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zoho Social was named but was not.

ProductSame answerTook the first choice insteadHead to head

Buffer45 of 5525Not in the top three

Sprout Social32 of 554Not in the top three

Hootsuite32 of 552Not in the top three

Metricool27 of 554Not in the top three

Later26 of 551Not in the top three

SocialPilot20 of 551Not in the top three

Agorapulse19 of 552Not in the top three

Sendible18 of 552Not in the top three

Vista Social13 of 553Not in the top three

SocialBee13 of 550Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Zoho Social. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 11 of the 55 answers that named Zoho Social and are not a share of its labels.

Domains cited

buffer.com11

zapier.com8

napoleoncat.com7

efficient.app6

learn.g2.com6

planable.io6

posteverywhere.ai6

crowdspring.com5

sprinklr.com5

tech.co5

Sixty-five of the sixty-five domain citations in answers naming Zoho Social came from somebody else's page.

Pages cited

buffer.com/resources/best-social-media-management-tools11

zapier.com/blog/best-social-media-management-tools8

napoleoncat.com/blog/social-media-management-tools7

efficient.app/best/social-media-management6

posteverywhere.ai/blog/best-social-media-management-tools6

crowdspring.com/blog/best-social-media-tools-for-small-business5

learn.g2.com/free-social-media-management-tools5

sprinklr.com/blog/social-media-management-tools5

Pages are listed as the models cited them.

The company

Zoho Office Suite is the company behind Zoho Social.

Website: zoho.com
Headquarters: India, India
Founded: 1996

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Zoho Social's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zoho Social, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at zohosocial.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.