Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 45 → 36 of 37
1 category · RankedSprinklr Social
84Judge labels
12First choices
20Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
20% in Social media for enterprise buyers
Rank 11 of 53 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 18% of its 17 labels there were negative.
What the models named instead of Sprinklr Social →By buyer segmentStrongest at enterprise.
Small business37 of 38
0%6 labels
under the label threshold
Mid-market11 of 53
0%17 labels
accepted challenger
Enterprise2 of 55
20%55 labels
accepted challenger
In social media · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Sprinklr Social for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Social media management | Marketing | 0% | 11 of 53 | 18% | 17 | accepted challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Sprinklr Social held within the floor in its one category: no change cleared 11 points.
Best category · Social media · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 57 → 11 of 51
Enterprise▼−3Since September 2026: 26% → 23%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
23%from 26% in September 2026
Inside the floor by 8 pointsRank 1 → 2 of 53
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Social media | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 57 → 11 of 53 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Sprinklr Social across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Sprinklr Social across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 2 | 2 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 1 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 0 | 2 |
| Llama 4 Maverick | 0 | 1 | 1 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 1 | 2 | 0 | 3 |
| GLM 4.7 FlashX | 0 | 0 | 2 | 1 | 3 |
| MiniMax M2.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct16 labels2
Paraphrase13 labels5
Comparative14 labels8not counted in share
Budget-constrained12 labels3
Scale-constrained14 labels2
Negative15 labels3not counted in share
First choiceAlternativeMentionNegative84 labels in all, every segment counted; 12 of the 23 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Most Enterprise-Ready ... Best for: Larger mid-market companies needing complex workflows” MiniMax M2.5 · Social media · direct prompt · alternative
“True Enterprise heavy-hitter... More complex implementation than Sprout/Hootsuite.” Qwen 3.7 Flash · Social media · scale prompt · alternative
“Sprinklr | Large-scale unified CX (publishing + listening + care + ads)” DeepSeek V4 Flash · Social media · scale prompt · alternative
“platforms like Sprinklr are preferred for enterprise-level use” Llama 4 Maverick · Social media · negative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“the learning curve is incredibly steep, and it is usually overkill for standard marketing needs” Gemini 3.5 Flash · Social media · scale prompt · soft negative
“enterprise giants like Sprinklr are too expensive and complex” Gemini 3.5 Flash · Social media · paraphrase prompt · soft negative
“Cons: Expensive, complex setup” GLM 4.7 FlashX · Social media · comparative prompt · soft negative
Named alongside
The products named in the same answers as Sprinklr Social, over the 84 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Sprinklr Social was named but was not.ShowHide
Named alongside
The products named in the same answers as Sprinklr Social, over the 84 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Sprinklr Social was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Sprinklr Social. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 80 of the 84 answers that named Sprinklr Social and are not a share of its labels.
Domains cited
buffer.com52
blog.hootsuite.com39
sproutsocial.com35
linkedin.com33
socialrails.com33
blog.hubspot.com32
sprinklr.comYour site29
napoleoncat.com23
g2.com21
vistasocial.com19
287 of the 316 domain citations in answers naming Sprinklr Social came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
sprinklr.com is not in Google's top ten for any of the category's searches. In the answers, Sprinklr Social takes 0% of first choices and Sprout Social takes 30%.ShowHide
Search and answers
sprinklr.com is not in Google's top ten for any of the category's searches. In the answers, Sprinklr Social takes 0% of first choices and Sprout Social takes 30%.
ShowHideIn search
Google, US estimatesPosition for “social media management platform”
–
not in the top ten
Position for “best social media management platform”
–
not in the top ten
- Searches for its name, Google
- 140 a month (“sprinklr social”)
- AI search demand for its name, est.
- 40 a month
- Organic visits to its site
- about 331,213 a month
- Searches its site ranks for
- 33,325 · 2,048 in the top three
- Sites linking to it
- 21,185
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
0%
rank 11 of 53 in social media
Segment leader
30%
Sprout Social
- First choices
- 12 across its categories
- Named in
- 84 answers
- Its own site cited
- in 80 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on sprinklr.com
7,762
subdomains included
Content
2,725
counted in the table below
Documentation
3
Product · Integration
151 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,983 | 4 | 2026-09-23 | ||
| News or press | 266 | 1 | 2026-09-02 | ||
| Conference or event | 219 | undated | |||
| Podcast or video | 94 | undated | |||
| Webinar or virtual event | 55 | undated | |||
| Report or ebook | 51 | 0 | 2026-02-03 | ||
| Comparison | 46 | 0 | 2026-04-16 | ||
| Glossary or explainer | 8 | 0 | 2024-04-08 | ||
| Template or tool | 2 | 0 | 2024-09-19 | ||
| Case study | 1 | undated |
Most recent
- 2026-09-23Race for chatgpt advertising has begun get sprinklr blog
- 2026-09-07New playbook for enterprise paid social operations blog
- 2026-09-02Press Releases news or press
- 2026-08-17Brand compliance blog
- 2026-07-24Why brands get cited in ai answers blog
- 2026-04-16Agentic ai vs mcp comparison
How it is countedHide how it is counted
Every page sprinklr.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Sprinklr Social
What the judge wrote, as written, with how often. The vendor table decides that these count as Sprinklr Social; a claim can dispute any of them.
Sprinklr 17
Follow Sprinklr Social
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Sprinklr is the company behind Sprinklr Social.ShowHide
The company
Sprinklr is the company behind Sprinklr Social.
ShowHideOn record
Wikidata- Website
- sprinklr.com
- Headquarters
- New York City, United States
- Founded
- 2009
- Ownership
- Public, CXM on New York Stock Exchange
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- An AI-powered social media management platform
- For
- large organizations
- Integrations claimed
- 100 sprinklr.com/products/social-media-management
- Certifications
- Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management and ListeningLeader in The Forrester Wave™: Social Suites, Q4 2024Leader by G2FedRAMP-readynamed a leader in the Forrester Research, Inc. August 2018 report, The Forrester Wave™: Social Listening Platforms, Q3 2018Sprinklr named a Leader in the 2026 Gartner® Magic Quadrant™ for Social Media Management & Listening
- Customers named
- Microsoft3MNorthwestern MutualSantander UKShellStage EntertainmentIKEASAP
- Not stated on the pages read
- Price, starting price, free plan or trial, hosting
What Sprinklr Social's own pages state, read October 5, 2026: sprinklr.com/products/social-media-management, sprinklr.com/demo-sprinklr-social, sprinklr.com/forrester-wave-social-suites, sprinklr.com/solutions/social-suites, sprinklr.com/newsroom/sprinklr-named-leader-social-listening-platforms-report. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Sprinklr Social's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Sprinklr Social, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Sprinklr Social by email, built from the raw record of the edition. It shows:
- where Sprinklr Social is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Sprinklr Social, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.