Small businessnewNew since September 2026: not ranked then, 2% now.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 13 of 48, unchanged
Zoho · 5 categories · Named, not rankedZoho SalesIQ
15Judge labels
2First choices
3Negative labels
8 / 14Models named it
5Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
8 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Zoho SalesIQ was named 8 times in Sales engagement and 4 other categories, where Apollo.io led with 35%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business13 of 49
2%2 labels
under the label threshold
Mid-market10 of 66
2%1 label
under the label threshold
Enterprisenot named
0%
No model named it for this buyer.
In sales engagement · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Zoho SalesIQ for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Sales engagement platforms | Sales | 2% | 10 of 66 | 0% | 1 | under 10 labels · led by Apollo.io at 35% | newNew since September 2026: not ranked then, 2% now. |
| Chatbots and conversational AI for support | Customer | 0% | 31 of 114 | 0% | 3 | under 10 labels · led by Intercom Fin AI Agent at 41% | ▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Conversational marketing platforms | Marketing | 0% | 38 of 87 | 0% | 2 | under 10 labels · led by Tidio at 13% | |
| Conversational intelligence and call recording | Sales | 0% | 52 of 91 | 0% | 1 | under 10 labels · led by Avoma at 41% | newNew since September 2026: not ranked then, 0% now. |
| In-app messaging and customer communications | Customer | 0% | 60 of 105 | 0% | 1 | under 10 labels · led by Intercom at 21% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Zoho SalesIQ held within the floor in all five categories: no change cleared 11 points.
Best category · Sales engagement · by segment
Mid-marketnewNew since September 2026: not ranked then, 2% now.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 10 of 62, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Support chatbots | 2% | 0% | ▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 9 → 31 of 114 |
| Sales engagement | 0% | 2% | newNew since September 2026: not ranked then, 2% now. | New this edition | Rank 10 of 66, unchanged |
| Conversational mktg | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 38 of 87, unchanged |
| Conversation intel | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 52 of 91, unchanged |
| In-app messaging | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 66 → 60 of 105 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Zoho SalesIQ across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Zoho SalesIQ across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 0 | 0 | 0 | 0 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 1 | 1 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 labelNone
Paraphrase0 labelsNone
Comparative1 labelNone
Budget-constrained10 labels2
Scale-constrained0 labelsNone
Negative3 labelsNone
First choiceAlternativeMentionNegative15 labels in all, every segment counted; 2 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“For tightest budgets: Start with Yesware (free) or Zoho SalesIQ ($7/user)” Kimi K2 · Sales engagement · budget prompt · first choice
“For Growing Businesses: Zoho SalesIQ offers the best value at under $15/month.” GLM 4.7 FlashX · Support chatbots · budget prompt · alternative
“Top Pick for Phone Calls (Not Just Video) Tool: Zoho SalesIQ / Zoho CRM” Qwen 3.7 Flash · Conversation intel · budget prompt · alternative
“one of the lowest-cost options at about $7 per operator” Perplexity Sonar · Support chatbots · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
No model argued against it.
Named alongside
The products named in the same answers as Zoho SalesIQ, over the 15 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zoho SalesIQ was named but was not.ShowHide
Named alongside
The products named in the same answers as Zoho SalesIQ, over the 15 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Zoho SalesIQ was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Zoho SalesIQ. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 14 of the 15 answers that named Zoho SalesIQ and are not a share of its labels.
Domains cited
capterra.com5
boei.help4
featurebase.app4
g2.com4
lindy.ai4
sobot.io4
zendesk.com4
blog.hubspot.com3
eesel.ai3
wonderchat.io3
Thirty-eight of the thirty-eight domain citations in answers naming Zoho SalesIQ came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Names read as Zoho SalesIQ
What the judge wrote, as written, with how often. The vendor table decides that these count as Zoho SalesIQ; a claim can dispute any of them.
Zoho SalesIQ / Zoho CRM 1
Follow Zoho SalesIQ
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Zoho is the company behind Zoho SalesIQ.ShowHide
The company
Zoho is the company behind Zoho SalesIQ.
ShowHideOn record
Company records- Also from Zoho
- Bigin by Zoho, Zoho Analytics, Zoho Backstage, Zoho Backstage Lead Retrieval, Zoho Billing, Zoho Bookings, Zoho CPQ, Zoho CRM and 27 more
In its own words
Stated by the vendor, not checked- Positioning
- The Customer Engagement Platform For Your Business
- For
- marketing, sales, and support teams
- Price stated
- Free for 3 Operators zoho.com/salesiq/customers
- Starting price
- 0 zoho.com/salesiq/customers
- Free plan or trial
- Sign up for free zoho.com/salesiq
- Integrations claimed
- 30 zoho.com/salesiq
- Customers named
- ABC Fruits2base.comPró-LaudoBreadPartnersZoho POSAdjarabetZoho APACZoho UK
- Not stated on the pages read
- Certifications, hosting
What Zoho SalesIQ's own pages state, read October 5, 2026: zoho.com/salesiq, zoho.com/salesiq/customers, zoho.com/salesiq/demo.html, zoho.com/salesiq/live-chat-software, zoho.com/salesiq/crm-live-chat.html. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Zoho SalesIQ's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Zoho SalesIQ, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Zoho SalesIQ by email, built from the raw record of the edition. It shows:
- where Zoho SalesIQ is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Zoho SalesIQ, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.