GTM AI Index
Index Vendors Freshsales › Alternatives · September 2026 Edition
Two categories · what the models named instead

Alternatives to Freshsales, as AI models named them

In the September 2026 Edition, 371 of the 432 answers collected in the two categories where Freshsales holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 371 answers that did not name Freshsales, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

CRM

Revenue operations. Six framings, twelve models, one answer each per buyer segment; an answer counts here when Freshsales is not its first choice or an alternative in it.
Small businessFreshsales is #7 of 10 here at 0% of first choices, 36 labels.

Forty-seven of the seventy-two answers did not name Freshsales; it was the first choice in zero. The first choices in those forty-seven answers, six products in all:

The full small business standing →
Mid-marketFreshsales is #6 of 11 here at 2% of first choices, 30 labels.

Fifty-seven of the seventy-two answers did not name Freshsales; it was the first choice in one. The first choices in those fifty-seven answers, eleven products in all, the eight most named:

3 more in the record.The full mid-market standing →
EnterpriseFreshsales holds 8 labels here, under the 10-label cutoff, so it is unranked.

Seventy-two of the seventy-two answers did not name Freshsales; it was the first choice in zero. The first choices in those seventy-two answers, ten products in all, the eight most named:

2 more in the record.The full enterprise standing →

Lead routing and management

Sales. Six framings, twelve models, one answer each per buyer segment; an answer counts here when Freshsales is not its first choice or an alternative in it.
Small businessFreshsales is #6 of 14 here at 8% of first choices, 16 labels.

Fifty-seven of the seventy-two answers did not name Freshsales; it was the first choice in five. The first choices in those fifty-seven answers, seventeen products in all, the eight most named:

Pipedrive6 of 57
Kubaru4 of 57
Zoho CRM3 of 57
LeadAngel2 of 57
9 more in the record.The full small business standing →
Mid-marketFreshsales is #12 of 14 here at 0% of first choices, 10 labels.

Sixty-six of the seventy-two answers did not name Freshsales; it was the first choice in zero. The first choices in those sixty-six answers, eighteen products in all, the eight most named:

10 more in the record.The full mid-market standing →
EnterpriseFreshsales holds 4 labels here, under the 10-label cutoff, so it is unranked.

Seventy-two of the seventy-two answers did not name Freshsales; it was the first choice in zero. The first choices in those seventy-two answers, thirteen products in all, the eight most named:

5 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of twelve models on behalf of each buyer segment, so a segment is seventy-two answers. An answer belongs on this page when the judge labeled Freshsales neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Freshsales only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Freshsales's side.

Every answer and every label is in the free record. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Freshsales was named by a model, not endorsed by anyone.