Index › Customer › Community › Small business › September 2026 Edition

Community platforms for small business buyers

Asked as “customer community platform”, and as “online community software for customers”, on behalf of a small B2B company. 55 first choices recorded across the direct, paraphrase, budget and scale prompts, twelve models each.

Standing

Circle

Contested

31% of first choices, contested.

ShowinginAll 73 categories →

By buyer segment

The same question asked on behalf of a different buyer. Each standing is computed within its segment; they sit side by side and are never added together.

Small business

Circle31%ContestedThis page Mid-market

Higher Logic Vanilla23%ContestedStanding →Enterprise

Higher Logic Vanilla38%ContestedStanding →

01The standing

Share is the count of first choices across the direct, paraphrase, budget and scale prompts, over all twelve models, for a small B2B company. Ordered by share.

ProductFirst-choice shareNegative rateLabelsQuadrant

Circle13%61endorsed leader

Bettermode16%49accepted challenger

Discourse5%41accepted challenger

Discord41%29criticized challenger

Facebook Groups41%17criticized challenger

Zendesk Community0%11accepted challenger

Slack50%20criticized challenger

Higher Logic Vanilla58%19criticized challenger

Show the five products at 0%, ordered by negative rate

Khoros80%15criticized challenger

Salesforce Experience Cloud70%10criticized challenger

Gainsight Customer Communities45%11criticized challenger

Mighty Networks16%37accepted challenger

Skool11%18accepted challenger

Bars are the share of first choices, 0 to 100Every product with at least 10 labels here. Every product name links to its vendor page.

Head to head

Higher Logic Vanilla vs Bettermode Higher Logic Vanilla vs Circle Bettermode vs Circle

Recommended versus criticized

Every product with at least 10 labels here, on both axes. The 30% line names a quadrant, not the verdict above: that one needs more than 40%.

Criticized challengerCriticized default

Negative label rate →

Accepted challengerEndorsed leader

0%First-choice share → · lines at 30% share and 25% negative50%

Key

Circle31%

Bettermode29%

Discourse18%

Discord9%

Facebook Groups4%

Zendesk Community2%

Slack2%

Higher Logic Vanilla2%

Mighty Networks0%

Skool0%

Gainsight Customer Communities0%

Salesforce Experience Cloud0%

Khoros0%

02What they warned about

Three of twelve models held their first choice under the paraphrase. Claude Haiku 4.5, Grok 4.1 Fast, Mistral Small, DeepSeek V4 Flash, Llama 4 Maverick, Qwen 3.7 Flash, Kimi K2, GLM 4.7 FlashX and MiniMax M2.5 changed. A high negative share on a product with few labels is a warning. A low share on a product with many labels is salience, not sentiment.

Discord

41%

12 of 29 labels negative · 9 of 12 models · 1 hard negative

“Slack or Discord... they are poor choices for customer communities” Gemini 3.5 Flash, paraphrase prompt

Higher Logic Vanilla

58%

11 of 19 labels negative · 8 of 12 models · 3 hard negative

“Verdict: Avoid for small businesses - too complex and expensive for SMB needs” Mistral Small, negative prompt

Facebook Groups

41%

7 of 17 labels negative · 7 of 12 models · 3 hard negative

“"Rented" Social Networks (Specifically, Facebook Groups) ... Why to avoid/be highly cautious: Zero Data Ownership” Gemini 3.5 Flash, negative prompt

Khoros

80%

12 of 15 labels negative · 6 of 12 models · 9 hard negative

“Platforms to **Avoid** ... **Enterprise platforms like Khoros** ... Khoros averages $165K/year per Vendr data” Grok 4.1 Fast, negative prompt

03What they cite

Citations exist only for the models that return a source list: four of the twelve in this edition, and all six flagship models on the expanded tier.

Sites the answers cite

20 of 72 answers in this category came back with a source list, from 4 of 12 models: citations where the model returns them, or the search results it consulted. 6 of those lists are Google grounding redirects that name no site and are left out of the counts. 180 links across 73 sites, every framing counted. Ranked by the number of answers carrying the site or page. The other 8 models searched through a gateway that returned no source list on this edition.

higherlogic.com

vendor site · Higher Logic9 answers · 10 citations · 3 models

circle.so

vendor site · Circle9 answers · 9 citations · 3 models

bettermode.com

vendor site · Bettermode8 answers · 13 citations · 2 models

guideflow.com

vendor site · Guideflow7 answers · 10 citations · 2 models

cxtoday.com

7 answers · 8 citations · 2 models

gartner.com

vendor site · Gartner7 answers · 7 citations · 3 models

learn.g2.com

6 answers · 8 citations · 2 models

linodash.com

5 answers · 6 citations · 2 models

toolradar.com

5 answers · 5 citations · 2 models

g2.com

4 answers · 5 citations · 3 models

zendesk.com

vendor site · Zendesk4 answers · 5 citations · 2 models

gitnux.org

4 answers · 4 citations · 1 model

Pages the answers cite

The ten pages named in the most answers, by full address. A page here is one the models returned with a recommendation, not one the index endorses.

bettermode.com/blog/all-in-one-community-platform

7 answers · 2 models

cxtoday.com/community-social-engagement/customer-community-platforms-2026

7 answers · 2 models

gartner.com/reviews/market/b2b-customer-community-platforms

7 answers · 3 models

guideflow.com/blog/customer-community-software

6 answers · 2 models

higherlogic.com/blog/online-community-software

5 answers · 2 models

learn.g2.com/best-online-community-management-software

5 answers · 2 models

linodash.com/community-platforms

5 answers · 2 models

circle.so/blog/best-community-platforms

4 answers · 2 models

circle.so/platform/customer-communities

4 answers · 1 model

gitnux.org/best/customer-community-software

4 answers · 1 model

04How they answered

Six framings of the same buying question, each sent to every model in a fresh session with search on. One row per model, so a row shows whether it held its answer under rewording, what it named when cost was the constraint, and what it argued against. Computed from the raw judge labels.

ModelDirect“What is the best customer community platform for a small B2B company?”Paraphrase“Which online community software for customers would you recommend to a small business that sells to other businesses?”Comparative“What are the top customer community platforms for a small team and how do they differ?”Budget-constrained“What is the best customer community platform for a small company with a tight budget?”Scale-constrained“We are a 30 person company evaluating a customer community platform. What should we look at?”Negative“Which customer community platforms should a small business avoid or be cautious about?”

Claude Haiku 4.5Discord, Slack Communities

One alternative

Tribe.so

against: LinkedIn Groups, Zappi/Qualtrics CommunitiesSlackChanged

Two alternatives

Discord, Mighty Networks

Bettermode

Nine alternatives

Circle, Disco, Gainsight Customer Communities, Higher Logic Vanilla, Influitive, Kajabi Communities, Skool, Swarm, Zendesk Community

against: Salesforce Experience CloudBettermode

Two alternatives

Circle, Facebook Groups

against: Discipleno first choiceagainst: Disciple, Discord, Facebook Groups, Gainsight Communities, Hivebrite, Reddit, Slack, Telegram

GPT-5.4 miniCircle

One alternative

Higher Logic Vanilla

against: Gainsight Customer CommunitiesCircleHeld

Two alternatives

Bettermode, Discourse

against: Higher Logic Vanilla, KhorosCircle

One alternative

Zendesk

against: Khoros CommunitiesDiscourse

Two alternatives

Circle, Website Toolbox

against: Bettermodeno first choiceagainst: BuddyBoss, Higher Logic Vanilla, Khoros Communities, Salesforce Experience Cloud / Customer Communities, Sitejabber Business Suite

Gemini 3.5 FlashBettermode

Two alternatives

Circle, Discourse

against: Gainsight, Higher Logic, Skool, SlackBettermodeHeld

Three alternatives

Canny.io, Circle, Discourse

against: Discord, Gainsight, Gainsight Customer Communities, Higher Logic, Khoros, Salesforce Experience Cloud, SlackBettermode

Five alternatives

Circle, Discourse, Heartbeat, Mighty Networks, Swarm

Discourse

Four alternatives

Discord, Flarum, Heartbeat.chat, Skool

against: Circle, SlackCircle, Discourse

Two alternatives

Bettermode, Mighty Networks

against: Gainsight CC, Higher Logic, Khoros, Salesforce Experience Cloud, Slack or Discordagainst: BuddyBoss, Discord, Facebook Groups, Gainsight Community, Khoros, Mighty Networks, Salesforce Experience Cloud, Self-Hosted Discourse, Skool, Slack

Perplexity SonarBettermode

Two alternatives

Circle, Discourse

against: Higher Logic VanillaBettermodeHeld

Three alternatives

Discourse, Higher Logic Vanilla, LoftOS

Bettermode

Four alternatives

Circle, Discourse, Gainsight Customer Communities, Zendesk Community

Circle, Discourseagainst: Bettermode, Discord, Facebook Groupsno first choiceagainst: Gainsight Customer Communities, Higher Logic, Hivebrite, Khoros, Salesforce Experience Cloud, Sprinklr

Grok 4.1 FastCircle, Discourse

One alternative

Bettermode

against: Discord, Gainsight, Hivebrite, Khoros, SlackDiscourseChanged

One alternative

Circle

against: Bettermode, Higher Logic VanillaCircle, Discourse

Four alternatives

Bettermode, Mighty Networks, Skool, Zendesk Community

against: Gainsight, KhorosDiscord, Discourse

Two alternatives

Facebook Groups, Flarum

against: Bettermode, Circle, Mighty NetworksDiscourse

Three alternatives

Bettermode, Circle, Zendesk Community

against: Gainsight, Khorosagainst: Angi, Bevy, Circle, Disco, Discord, Discourse, Facebook Groups, Gainsight Customer Communities, Higher Logic, Hivebrite, Kajabi, Khoros, Mighty Networks, Nextdoor, Reddit, Slack, Thumbtack, Yelp, phpBB

Mistral SmallBettermode

Two alternatives

Circle, Jatra

against: DiscordCircleChanged

Four alternatives

Bettermode, Discourse, Mighty Networks, Tribe

against: Higher Logic VanillaCircle

Four alternatives

Bettermode, Disciple, Discourse, Mighty Networks

Discord, Facebook Groups

Five alternatives

Circle, Discourse, GroupApp, Mighty Networks, Telegram

Circle

Four alternatives

Bettermode, Discourse, Mighty Networks, Skool

against: Axero, Discord, Higher Logic Vanilla, Lounjee, Zapnito, vBulletin Cloud

DeepSeek V4 FlashDiscourse

Three alternatives

Circle, Featurebase, Jatra

against: BettermodeCircleChanged

Three alternatives

Bettermode, Discourse, Mighty Networks

Circle, Discourse

One alternative

Mighty Networks

against: Bettermode, Discord, SlackBettermode

Five alternatives

Discord, Discourse, Facebook Groups, GroupApp, Skool

against: Circle, Gainsight, Higher Logic Vanilla, Mighty NetworksBettermode, Circle, Disciple

One alternative

Zendesk Community

against: Bettermode, Higher Logic Thrive, Higher Logic Vanilla, Khoros, Mighty Networks

Llama 4 MaverickHigher Logic Vanilla

One alternative

Circle

BettermodeChanged

Three alternatives

Circle, Mighty Networks, Skool

Gainsight Customer Communities

Four alternatives

Bettermode, Influitive, Salesforce Experience Cloud, Zendesk Community

Circle

Three alternatives

Bettermode, Discourse Basic hosted, Zoho Desk

no first choicenothing named

Qwen 3.7 FlashBettermode

Three alternatives

Circle, Mighty Networks, Slack

against: Microsoft TeamsCircleChanged

Two alternatives

Discourse, HubSpot Community

against: SlackCircle

Three alternatives

Bettermode, Discourse, Mighty Networks

against: DiscordBettermode

Three alternatives

Discord, Facebook Groups, Mighty Networks

against: CircleBettermode, Circle

Four alternatives

Discourse, Mighty Networks, Salesforce Experience Cloud, Zendesk Community

against: Aurora, Circle, Cisco Community, Discourse, Facebook Groups, Highrise/Hivebrite, Kajabi Communities, LinkedIn Groups, Mendix, SMF, Shopify Forums, Slack, WooBoard/WooCommerce plugins, phpBB

Kimi K2Circle, Discourse

One alternative

Bettermode

against: Gainsight, KhorosCircleChanged

Three alternatives

Bettermode, Discourse, Mighty Networks

Circle, Discord

Three alternatives

Bettermode, Discourse, Slack

Bettermode

Three alternatives

Discord, Discourse, Facebook Groups

against: CircleBettermode, Circle

Three alternatives

Discourse, HubSpot Service Hub, Zendesk Community

against: Khoros, Salesforce Experience Cloudagainst: Circle, Discord, Facebook Groups, Gainsight Customer Communities, Higher Logic Vanilla, Hivebrite, Influitive, Khoros Communities, Mighty Networks, Salesforce Experience Cloud, Zendesk Community/Gather

GLM 4.7 FlashXZendesk Community

Three alternatives

Gainsight Customer Communities, Influitive, Salesforce Experience Cloud

against: Discord, Higher Logic Vanilla, Khoros CommunitiesBettermodeChanged

Two alternatives

Circle, Mighty Networks

against: Influitive, ZapnitoCircle, Mighty Networks

Three alternatives

Discord, Discourse, Slack

against: BettermodeDiscord, Facebook Groups

Two alternatives

Skool, Slack

no first choiceagainst: Facebook Groups, Gainsight Communities, LinkedIn Groups, Reddit Communities, Salesforce Community Cloud, Twitter Spaces

MiniMax M2.5Circle

Three alternatives

Bettermode, Discourse, Skool

BettermodeChangedagainst: Higher Logic VanillaDiscord, Skool

Three alternatives

Circle, Heartbeat, Mighty Networks

Circle, Discord

Three alternatives

Discourse, Mighty Networks, Slack

no first choicenothing named

Bold is the first choiceAlternatives are counted; the count opens them.What the answer argued against

05The record

One row per call: the version string exactly as returned, whether the model searched, sources cited, and latency. Full answer text is in the free responses file. Download the record

Seventy-two rows: every prompt, every model, every answer.

Prompt	Model	Version string	Time (UTC)	Searched	Sources	Latency
Direct recommendation	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:57	no	0	5 s
Direct recommendation	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 04:16	yes	3	6 s
Direct recommendation	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 03:37	yes	17	23 s
Direct recommendation	Perplexity Sonar	`sonar`	2026-09-14 23:05	yes	20	5 s
Direct recommendation	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 02:28	yes	0	9 s
Direct recommendation	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 00:34	yes	0	7 s
Direct recommendation	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 02:04	yes	0	15 s
Direct recommendation	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 04:27	yes	0	2 s
Direct recommendation	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 01:13	yes	0	43 s
Direct recommendation	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 04:32	yes	0	25 s
Direct recommendation	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 01:26	yes	0	27 s
Direct recommendation	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 00:14	yes	0	17 s
Paraphrase	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 04:24	no	0	4 s
Paraphrase	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-14 23:10	yes	4	5 s
Paraphrase	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 02:03	yes	9	21 s
Paraphrase	Perplexity Sonar	`sonar`	2026-09-15 02:20	yes	20	5 s
Paraphrase	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 01:07	yes	0	7 s
Paraphrase	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 00:17	yes	0	6 s
Paraphrase	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-15 00:35	yes	0	40 s
Paraphrase	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:14	yes	0	1 s
Paraphrase	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 01:56	no	0	38 s
Paraphrase	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 00:36	yes	0	27 s
Paraphrase	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:07	yes	0	87 s
Paraphrase	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 01:44	yes	0	13 s
Comparative	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-14 23:10	yes	8	8 s
Comparative	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 03:23	yes	3	5 s
Comparative	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 02:51	yes	21	29 s
Comparative	Perplexity Sonar	`sonar`	2026-09-15 01:49	yes	20	10 s
Comparative	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-14 23:18	yes	0	8 s
Comparative	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 00:23	yes	0	8 s
Comparative	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via deepinfra`	2026-09-14 23:15	yes	0	31 s
Comparative	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 22:53	yes	0	2 s
Comparative	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:34	yes	0	38 s
Comparative	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 01:01	yes	0	43 s
Comparative	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 05:01	yes	0	38 s
Comparative	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 01:43	yes	0	18 s
Budget constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 02:39	yes	9	7 s
Budget constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 02:04	yes	4	4 s
Budget constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-15 01:04	yes	32	33 s
Budget constrained	Perplexity Sonar	`sonar`	2026-09-15 00:20	yes	20	17 s
Budget constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 02:06	yes	0	7 s
Budget constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 22:55	yes	0	8 s
Budget constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 04:44	yes	0	17 s
Budget constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 00:52	yes	0	2 s
Budget constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 04:15	yes	0	47 s
Budget constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-15 04:05	yes	0	31 s
Budget constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 03:20	yes	0	34 s
Budget constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-15 04:46	no	0	8 s
Scale constrained	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 04:40	no	0	7 s
Scale constrained	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 00:44	no	0	6 s
Scale constrained	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-14 23:45	yes	12	22 s
Scale constrained	Perplexity Sonar	`sonar`	2026-09-14 23:58	yes	17	8 s
Scale constrained	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 03:53	yes	0	8 s
Scale constrained	Mistral Small	`mistral/mistral-small via mistral`	2026-09-15 02:16	yes	0	10 s
Scale constrained	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 02:56	yes	0	16 s
Scale constrained	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-14 23:18	yes	0	2 s
Scale constrained	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 01:40	yes	0	28 s
Scale constrained	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 23:01	yes	0	43 s
Scale constrained	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 03:07	yes	0	105 s
Scale constrained	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 22:52	no	0	8 s
Negative framing	Claude Haiku 4.5	`claude-haiku-4-5-20251001`	2026-09-15 01:39	yes	27	12 s
Negative framing	GPT-5.4 mini	`gpt-5.4-mini-2026-03-17`	2026-09-15 01:07	yes	5	5 s
Negative framing	Gemini 3.5 Flash	`gemini-3.5-flash`	2026-09-14 23:26	yes	16	23 s
Negative framing	Perplexity Sonar	`sonar`	2026-09-15 00:22	yes	20	5 s
Negative framing	Grok 4.1 Fast	`spacexai/grok-4.1-fast-non-reasoning via vertex`	2026-09-15 02:53	yes	0	9 s
Negative framing	Mistral Small	`mistral/mistral-small via mistral`	2026-09-14 23:57	yes	0	10 s
Negative framing	DeepSeek V4 Flash	`deepseek/deepseek-v4-flash via fireworks`	2026-09-15 03:02	yes	0	21 s
Negative framing	Llama 4 Maverick	`meta/llama-4-maverick via bedrock`	2026-09-15 04:20	yes	0	1 s
Negative framing	Qwen 3.7 Flash	`alibaba/qwen3.7-flash via alibaba`	2026-09-15 00:44	yes	0	73 s
Negative framing	Kimi K2	`moonshotai/kimi-k2 via novita`	2026-09-14 23:06	yes	0	50 s
Negative framing	GLM 4.7 FlashX	`zai/glm-4.7-flashx via zai`	2026-09-15 00:02	yes	0	40 s
Negative framing	MiniMax M2.5	`minimax/minimax-m2.5 via minimax`	2026-09-14 23:16	yes	0	15 s

Normalization in this category

Every judgment call made between the raw labels and the numbers above, listed so it is visible and reversible.

Category-scoped readings

Salesforce read as Salesforce Experience Cloud

Unresolved, counted raw

Aurora (IgniteTech)

Canny.io

Cisco Community

Discourse Basic hosted

Discourse Cloud

Drry

Forumbee

Gainsight Community

Heartbeat.chat

Highrise/Hivebrite

HubSpot Community

Khoros/Spredfast

Lounjee

MS Teams

Mendix

SMF

Salesforce Experience Cloud / Customer Communities

Shopify Forums

Sitejabber Business Suite

Slack or Discord

Tribe.so

Tribes

Twitter Spaces

Website Toolbox

WooBoard/WooCommerce plugins

Zappi

Zappi/Qualtrics Communities

Zendesk Community/Gather

Discontinued, still offered

No shut-down product was recommended here.

Community platforms for small business buyers

By buyer segment

01The standing

Recommended versus criticized

02What they warned about

03What they cite

Sites the answers cite

Pages the answers cite

04How they answered

05The record

Normalization in this category

Also in customer