Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 80 → 74 of 74
1 category · RankedKhoros Communities
110Judge labels
8First choices
51Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
15% in Community for enterprise buyers
Rank 75 of 75 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 52% of its 33 labels there were negative.
What the models named instead of Khoros Communities →By buyer segmentStrongest at enterprise.
Small business76 of 76
0%18 labels
criticized challenger
Mid-market75 of 75
0%33 labels
criticized challenger
Enterprise3 of 69
15%59 labels
criticized challenger
In community · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Khoros Communities for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Community platforms | Customer | 0% | 75 of 75 | 52% | 33 | criticized challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Khoros Communities held within the floor in its one category: no change cleared 11 points.
Best category · Community · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 13 → 66 of 67
Enterprise▲+1Since September 2026: 13% → 15%, +1 point. Inside the 11-point floor: within noise. Read over the models both editions asked.
15%from 13% in September 2026
Inside the floor by 10 pointsRank 2 of 63, unchanged
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Community | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 13 → 75 of 75 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Khoros Communities across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Khoros Communities across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 2 | 0 | 2 |
| GPT-5.4 mini | 0 | 2 | 0 | 0 | 2 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 3 | 3 |
| Perplexity Sonar | 0 | 0 | 1 | 1 | 2 |
| Grok 4.20 | 0 | 0 | 2 | 2 | 4 |
| Mistral Small | 0 | 1 | 0 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 4 | 5 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 1 | 2 |
| Kimi K2 | 0 | 0 | 2 | 1 | 3 |
| GLM 4.7 FlashX | 0 | 0 | 1 | 0 | 1 |
| MiniMax M2.5 | 0 | 1 | 0 | 1 | 2 |
| GPT-6 Luna | 0 | 0 | 0 | 2 | 2 |
| Muse Glimmer 30B | 0 | 1 | 1 | 1 | 3 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct18 labelsNone
Paraphrase16 labels2
Comparative24 labels2not counted in share
Budget-constrained11 labels4
Scale-constrained10 labels2
Negative31 labels1not counted in share
First choiceAlternativeMentionNegative110 labels in all, every segment counted; 8 of the 11 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“worth a look if you expect a heavier enterprise-style peer-to-peer support/community program and can justify the larger platform investment” GPT-5.4 mini · Community · paraphrase prompt · alternative
“Targets enterprise-level needs with AI-powered insights, social listening, and advanced moderation.” Mistral Small · Community · comparative prompt · alternative
“Enterprise support & governance → Khoros or Higher Logic Vanilla” DeepSeek V4 Flash · Community · comparative prompt · alternative
“Khoros Communities is a top contender... go with Khoros” GPT-5.4 mini · Community · direct prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Verdict: Avoid unless you're a large enterprise with the budget and team to manage a complex, potentially buggy platform.” DeepSeek V4 Flash · Community · negative prompt · hard negative
“Legacy decline: ... rated Declining by Feverbee: “Post-acquisition, product quality and support have slipped.”” Muse Glimmer 30B · Community · negative prompt · hard negative
“When to avoid: If you're not a large enterprise with deep pockets and IT resources.” Grok 4.20 · Community · negative prompt · hard negative
“many experts advise planning an exit strategy even if you're already using it” Kimi K2 · Community · negative prompt · hard negative
Named alongside
The products named in the same answers as Khoros Communities, over the 110 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Khoros Communities was named but was not.ShowHide
Named alongside
The products named in the same answers as Khoros Communities, over the 110 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Khoros Communities was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Khoros Communities. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 106 of the 110 answers that named Khoros Communities and are not a share of its labels.
Domains cited
guideflow.com70
higherlogic.com55
bettermode.com49
thecmo.com48
cxtoday.com41
gtm-ai-index.com36
g2.com30
gainsight.com30
spotsaas.com30
zendikt.com30
419 of the 419 domain citations in answers naming Khoros Communities came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
khoros.ai is not in Google's top ten for any of the category's searches. In the answers, Khoros Communities takes 0% of first choices and Bettermode takes 29%.ShowHide
Search and answers
khoros.ai is not in Google's top ten for any of the category's searches. In the answers, Khoros Communities takes 0% of first choices and Bettermode takes 29%.
ShowHideIn search
Google, US estimatesPosition for “customer community platform”
–
not in the top ten
Position for “best customer community platform”
–
not in the top ten
- Searches for its name, Google
- 40 a month (“khoros communities”)
- AI search demand for its name, est.
- 0 a month
- Organic visits to its site
- about 647 a month
- Searches its site ranks for
- 86 · 8 in the top three
- Sites linking to it
- 4,363
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
Ads on Google
None found in Google's ad transparency records for the US
In answers
This editionShare of first choices
0%
rank 75 of 75 in community
Segment leader
29%
Bettermode
- First choices
- 8 across its categories
- Named in
- 110 answers
- Its own site cited
- in 106 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on khoros.ai
162
subdomains included
Content
104
counted in the table below
Documentation
0
Product · Integration
2 · 0
| Kind | Pages | Last 90 days | 2025-11 to 2026-10 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 67 | 9 | 2026-09-25 | ||
| Case study | 16 | 0 | 2026-03-02 | SEO | |
| Conference or event | 12 | 1 | 2026-09-22 | ||
| Comparison | 6 | 5 | 2026-08-28 | ||
| Podcast or video | 2 | 0 | 2025-12-08 | ||
| Report or ebook | 1 | 0 | 2026-03-01 |
Most recent
- 2026-09-25Eric vaughans op ed blog
- 2026-09-22Ai live the london summit conference or event
- 2026-09-15Human-in-the-loop oversight is critical for enterprise AI: 4 experts explain why - ZDNET blog
- 2026-09-14We killed the roadmap details blog
- 2026-09-14Bring your own bill program blog
- 2026-09-01AI Will Redesign Roles. Here's What Leaders Are Actually Changing blog
Events in person
Last twelve months
- October 20, 2026 to October 21, 2026AI LIVE: The London SummitOlympia London, London · took part
- November 5, 2025 to November 6, 2025FT Live 2025 - LondonLondon · spoke
As the event pages on khoros.ai state them, read October 5, 2026.
How it is countedHide how it is counted
Every page khoros.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.
Names read as Khoros Communities
What the judge wrote, as written, with how often. The vendor table decides that these count as Khoros Communities; a claim can dispute any of them.
Khoros 18Khoros Communities (formerly Lithium) 3Khoros (formerly Lithium) 1Khoros Communities / Lithium 1Khoros/Spredfast 1
Follow Khoros Communities
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Khoros Communities's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Khoros Communities, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Khoros Communities by email, built from the raw record of the edition. It shows:
- where Khoros Communities is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Khoros Communities, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.