| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Community platforms | Customer | 11% | 5 of 74 | 14% | 14 | accepted challenger |
| In-app messaging and customer communications | Customer | 0% | 88 of 113 | 67% | 3 | under 10 labels · led by Intercom at 20% |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 1 | 0 | 0 | 1 | 2 |
| Grok 4.1 Fast | 0 | 1 | 0 | 1 | 2 |
| Mistral Small | 1 | 0 | 1 | 2 | 4 |
| DeepSeek V4 Flash | 0 | 1 | 0 | 0 | 1 |
| Llama 4 Maverick | 1 | 0 | 0 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 1 | 0 | 1 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
Verbatim evidence the judge attached to positive labels.
“$0/month: Discord, Facebook Groups, or Slack free tier ... The free tier is very robust with no message limits” Claude Haiku 4.5 · Community · budget prompt · first choice
“Discord: A popular platform for building communities, with features like chat, voice, and video channels.” Llama 4 Maverick · Community · budget prompt · first choice
“If you have ZERO budget: Start with Discord to test your community concept and validate demand.” Mistral Small · Community · budget prompt · first choice
“the best customer community platform is usually Discord if you want the lowest cost” Perplexity Sonar · Community · budget prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Why to avoid for business communities: Not designed for professional use” Mistral Small · Community · negative prompt · hard negative
“lacks E2EE for text messages (only voice/video). High data visibility to non-contacts” Grok 4.1 Fast · In-app messaging · negative prompt · soft negative
“Approach Telegram, Discord, and Snapchat with extreme caution” Mistral Small · In-app messaging · negative prompt · soft negative
“useful for real-time chat, but they can be a poor fit” Perplexity Sonar · Community · negative prompt · soft negative
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 8 of the 62 answers that named Discord and are not a share of its labels.
Forty-seven of the forty-seven domain citations in answers naming Discord came from somebody else's page.
Pages are listed as the models cited them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Discord's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Discord, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at disco.co is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.