| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Community platforms | Customer | 13% | 4 of 74 | 11% | 37 | accepted challenger |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 2 | 0 | 3 |
| Gemini 3.5 Flash | 2 | 3 | 1 | 0 | 6 |
| Perplexity Sonar | 1 | 1 | 1 | 0 | 3 |
| Grok 4.1 Fast | 1 | 0 | 2 | 2 | 5 |
| Mistral Small | 0 | 3 | 0 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 3 | 0 | 1 | 4 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 1 | 1 | 1 | 0 | 3 |
| Kimi K2 | 1 | 1 | 1 | 0 | 3 |
| GLM 4.7 FlashX | 1 | 1 | 0 | 1 | 3 |
| MiniMax M2.5 | 1 | 1 | 0 | 0 | 2 |
Verbatim evidence the judge attached to positive labels.
“Choose Discourse if you want the absolute best customer support hub where community answers help deflect support tickets via Google Search” Gemini 3.5 Flash · Community · budget prompt · first choice
“Choose Discourse if your product is technical and complex, requiring a robust database of past solutions.” Qwen 3.7 Flash · Community · paraphrase prompt · first choice
“the best customer community platform is Discourse (self-hosted open-source version)” Grok 4.1 Fast · Community · budget prompt · first choice
“| SEO & Support Ticket Deflection | Discourse | Higher Logic Vanilla |” Gemini 3.5 Flash · Community · comparative prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“avoid free/open-source (e.g., Discourse) for compliance/security” Grok 4.1 Fast · Community · direct prompt · hard negative
“Forum-first platforms (Discourse, NodeBB, Flarum, etc.) ... Why be cautious: Complex permission and moderation setups” GLM 4.7 FlashX · Community · negative prompt · soft negative
“requires technical resources to run and integrate... If not, avoid self-hosted Discourse” DeepSeek V4 Flash · Community · paraphrase prompt · soft negative
“Weak on events/ideation/analytics; self-hosting adds security burden.” Grok 4.1 Fast · Community · negative prompt · soft negative
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 14 of the 104 answers that named Discourse and are not a share of its labels.
Sixty-nine of the sixty-nine domain citations in answers naming Discourse came from somebody else's page.
Pages are listed as the models cited them.
From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Discourse's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Discourse, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at discourse.org is approved on the spot, any other address is reviewed by hand.
Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.