GTM AI Index
Index Vendors › Bettermode · September 2026 Edition
2 categories · Ranked

Bettermode

113Judge labels
29First choices
23Negative labels
12 of 12Models named it
2Categories
September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.
Best standing
29% in Community for small business buyers
Rank 2 of 74 in the mid-market standingaccepted challenger
4 of 12 models made it the first choice on the direct prompt; 20% of its 40 labels there were negative.
By buyer segmentStrongest at small business.
In community · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Bettermode for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrant
Community platformsCustomer23%2 of 7420%40accepted challenger
Loyalty, advocacy and referralsMarketing0%79 of 1240%1under 10 labels · led by Smile.io at 24%

Movement

This is the first edition on this tier, so no move can be computed for Bettermode yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Bettermode across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.
ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.511002
GPT-5.4 mini00112
Gemini 3.5 Flash31026
Perplexity Sonar20114
Grok 4.1 Fast03104
Mistral Small20114
DeepSeek V4 Flash12014
Llama 4 Maverick10102
Qwen 3.7 Flash00000
Kimi K211114
GLM 4.7 FlashX03115
MiniMax M2.513004

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct22 labels8
Paraphrase24 labels12
Comparative20 labels4not counted in share
Budget-constrained20 labels5
Scale-constrained9 labels4
Negative18 labels3not counted in share
First choiceAlternativeMentionNegative113 labels in all, every segment counted; 29 of the 36 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“One of the most modern, highly customizable, and user-friendly platforms on the market... heavily utilized by mid-market tech companies.” Gemini 3.5 Flash · Community · scale prompt · first choice
“Best Overall: Bettermode (formerly Tribe)... Bettermode offers the best balance of purpose-built features, integrations, and value” Mistral Small · Community · direct prompt · first choice
“I'd recommend Bettermode as the best overall choice because it's specifically designed for B2B SaaS companies” Mistral Small · Community · paraphrase prompt · first choice
“Bettermode is a great option for mid-market B2B SaaS teams, typically those with around 50–500 employees” Claude Haiku 4.5 · Community · direct prompt · first choice

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“eliminated its free plan and raised prices to $399+/month. No longer budget-friendly.” DeepSeek V4 Flash · Community · budget prompt · hard negative
“Strongly avoid. Pattern of acquiring customers then degrading service.” Kimi K2 · Community · negative prompt · hard negative
“Why to avoid: Major technical and support failures” Mistral Small · Community · negative prompt · hard negative
“High-end customer community platforms like Bettermode (which starts at $399/month) ... are usually out of reach for budget-conscious companies.” Gemini 3.5 Flash · Community · budget prompt · soft negative

Named alongside

The products named in the same answers as Bettermode, over the 113 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bettermode was named but was not.
ProductSame answerTook the first choice insteadHead to head
Discourse75 of 11318Not in the top three
Salesforce Experience Cloud48 of 1131Not in the top three
Mighty Networks47 of 1132Not in the top three
Gainsight Customer Communities43 of 1138Not in the top three
Zendesk Community29 of 1130Not in the top three
Discord28 of 1134Not in the top three
Khoros28 of 1131Not in the top three
Khoros Communities25 of 1135Not in the top three
A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Bettermode. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 19 of the 113 answers that named Bettermode and are not a share of its labels.

Domains cited

bettermode.comYour site14
higherlogic.com13
gartner.com12
cxtoday.com11
guideflow.com11
learn.g2.com9
toolradar.com9
zendesk.com8
circle.so7
linodash.com7

Eighty-seven of the 101 domain citations in answers naming Bettermode came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Names read as Bettermode

What the judge wrote, as written, with how often. The vendor table decides that these count as Bettermode; a claim can dispute any of them.
Bettermode (formerly Tribe) 7BetterMode 1BetterMode/Bettermode 1Bettermode (formerly Tribe.so) 1
Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Bettermode's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Bettermode, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at bettermode.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.

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