Small business▼−4Since September 2026: 29% → 25%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
25%from 29% in September 2026
Inside the floor by 7 pointsRank 2 of 74, unchanged
1 category · RankedBettermode
135Judge labels
39First choices
20Negative labels
14 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
29% in Community for mid-market buyers
Rank 1 of 75 in the mid-market standingaccepted challenger
9 of 14 models made it the first choice on the direct prompt; 10% of its 48 labels there were negative.
What the models named instead of Bettermode →By buyer segmentStrongest at mid-market.
Small business2 of 76
24%50 labels
accepted challenger
Mid-market1 of 75
29%48 labels
accepted challenger
Enterprise4 of 69
13%36 labels
criticized challenger
In community · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Bettermode for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Community platforms | Customer | 29% | 1 of 75 | 10% | 48 | accepted challenger | ▲+6Since September 2026: 23% → 29%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Bettermode held within the floor in its one category: no change cleared 11 points.
Best category · Community · by segment
Mid-market▲+6Since September 2026: 23% → 29%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
29%from 23% in September 2026
Inside the floor by 5 pointsRank 2 → 1 of 67
Enterprise▲+11Since September 2026: 4% → 15%, +11 points. Past the 11-point floor: movement. Read over the models both editions asked.
15%from 4% in September 2026
Cleared the floor by 0 pointsRank 6 → 3 of 63
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Community | 23% | 29% | ▲+6Since September 2026: 23% → 29%, +6 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 2 → 1 of 75 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Bettermode across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Bettermode across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 1 | 0 | 2 |
| GPT-5.4 mini | 0 | 1 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 1 | 4 | 0 | 0 | 5 |
| Perplexity Sonar | 2 | 0 | 2 | 0 | 4 |
| Grok 4.20 | 2 | 1 | 1 | 0 | 4 |
| Mistral Small | 1 | 2 | 0 | 1 | 4 |
| DeepSeek V4 Flash | 2 | 1 | 1 | 1 | 5 |
| Llama 4 Maverick | 2 | 1 | 0 | 0 | 3 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 2 | 0 | 2 | 0 | 4 |
| GLM 4.7 FlashX | 2 | 1 | 1 | 0 | 4 |
| MiniMax M2.5 | 1 | 0 | 1 | 0 | 2 |
| GPT-6 Luna | 0 | 1 | 2 | 0 | 3 |
| Muse Glimmer 30B | 2 | 1 | 0 | 2 | 5 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct34 labels18
Paraphrase23 labels15
Comparative27 labels2not counted in share
Budget-constrained16 labels2
Scale-constrained14 labels4
Negative21 labels2not counted in share
First choiceAlternativeMentionNegative135 labels in all, every segment counted; 39 of the 43 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“For most mid-market B2B companies, Bettermode offers a good balance of functionality, ease of use, transparent pricing, and CRM integration capabilities.” Claude Haiku 4.5 · Community · direct prompt · first choice
“Discourse (especially if self-hosted) and Bettermode (depending on the plan) are highly recommended for budget-conscious organizations” Mistral Small · Community · budget prompt · first choice
“The best customer community platform for a company with a limited budget is Bettermode, which is available from $149 a month billed annually.” Llama 4 Maverick · Community · budget prompt · first choice
“Most mid-market B2B companies find that Circle or Bettermode provide the best balance of features, pricing, and ease of implementation.” GLM 4.7 FlashX · Community · direct prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
““Platforms to Avoid (Unsuitable for most large enterprises): Circle, Mighty Networks, Bettermode (formerly Tribe)”” Muse Glimmer 30B · Community · negative prompt · hard negative
“Verdict: Avoid unless you're prepared for potential pricing rug pulls and have budget flexibility.” DeepSeek V4 Flash · Community · negative prompt · hard negative
“also mentioned as a platform to avoid for large enterprises” Mistral Small · Community · negative prompt · hard negative
“Platforms to Avoid for most large enterprises: Circle, Mighty Networks, Bettermode (formerly Tribe)” Muse Glimmer 30B · Community · comparative prompt · soft negative
Named alongside
The products named in the same answers as Bettermode, over the 135 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bettermode was named but was not.ShowHide
Named alongside
The products named in the same answers as Bettermode, over the 135 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bettermode was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Bettermode. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 134 of the 135 answers that named Bettermode and are not a share of its labels.
Domains cited
bettermode.comYour site91
guideflow.com79
higherlogic.com60
thecmo.com59
spotsaas.com53
learnworlds.com50
workramp.com43
g2.com40
gtm-ai-index.com34
learn.g2.com34
452 of the 543 domain citations in answers naming Bettermode came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where Bettermode stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
Where Bettermode stands in Google search beside where it stands in the models' answers.
ShowHideIn search
Google, US estimatesPosition for “customer community platform”
–
not in the top ten
Position for “best customer community platform”
–
not in the top ten
- Searches for its name, Google
- 880 a month (“bettermode”)
- AI search demand for its name, est.
- 16 a month
- Organic visits to its site
- about 13,780 a month
- Searches its site ranks for
- 1,558 · 41 in the top three
- Sites linking to it
- 7,011
- Paid Google search
- 1 searches its ads show for, about 0 clicks and $0 a month (estimate)
In answers
This editionShare of first choices
29%
rank 1 of 75 in community
First choices
39
across its categories
- Named in
- 135 answers
- Its own site cited
- in 134 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on bettermode.com
1,837
subdomains included
Content
599
counted in the table below
Documentation
796
Product · Integration
40 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 294 | 11 | 2026-08-30 | Knowledge base, SEO | |
| Comparison | 78 | 1 | 2026-07-30 | ||
| Template or tool | 62 | undated | |||
| Report or ebook | 60 | 0 | 2020-03-16 | ||
| Case study | 54 | undated | |||
| News or press | 31 | 0 | 2024-02-20 | ||
| Webinar or virtual event | 9 | 0 | 2022-08-29 | ||
| Conference or event | 7 | undated | |||
| Glossary or explainer | 4 | 0 | 2021-11-09 |
Most recent
- 2026-08-30Ai search optimization blog
- 2026-08-26Best brand advocacy software blog
- 2026-08-25Community management statistics blog
- 2026-08-25How to grow an online community blog
- 2026-08-18Bettermode mcp server blog
- 2026-07-30Customer portal software blog
How it is countedHide how it is counted
Every page bettermode.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Bettermode
What the judge wrote, as written, with how often. The vendor table decides that these count as Bettermode; a claim can dispute any of them.
Bettermode (formerly Tribe) 2Bettermode (formerly Tribe.so) 1Tribe / Bettermode 1
Follow Bettermode
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Bettermode is its own company.ShowHide
The company
Bettermode is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- all-in-one customer community platform
- For
- marketing and CS teams
- Price stated
- Starter, Growth, Premium bettermode.com/pricing
- Starting price
- 149 bettermode.com/pricing
- Free plan or trial
- Start free trial bettermode.com
- Integrations claimed
- 15 bettermode.com/pricing · 17 bettermode.com/product/apps pages disagree
- Certifications
- SOC 2 Type IIGDPRSOC IISAMLSOC II certifiedGDPR and CCPA compliantSOC 2ISO 27001
- Hosting
- US / EUGermanyUnited States
- Customers named
- IBM SkillsBuildLenovo GamingMeryl W.Lizbeth RamosFelipe M.Peter S.Angie O.Kyle Foster
What Bettermode's own pages state, read September 28, 2026: bettermode.com, bettermode.com/pricing, bettermode.com/security, bettermode.com/product/apps, bettermode.com/customers. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Bettermode's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Bettermode, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Bettermode by email, built from the raw record of the edition. It shows:
- where Bettermode is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Bettermode, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.
Badges
Wins only: a badge exists where Bettermode is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.ShowHide
Badges
Wins only: a badge exists where Bettermode is ranked in a category's top three this edition. Three sizes, one file each, light and dark; the code is under each.
ShowHideAI models recommend Bettermode first in Community platforms this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Wide · 320 × 104 Website, beside other badges
Square · 240 × 240 LinkedIn, slides
Compact · 200 × 56 Email signature, footer
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.