1 category · RankedGainsight Customer Communities
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Community platforms | Customer | 6% | 6 of 74 | 6% | 33 | accepted challenger |
Movement
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 1 | 1 | 1 | 0 | 3 |
| Gemini 3.5 Flash | 1 | 3 | 0 | 0 | 4 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.1 Fast | 1 | 2 | 0 | 0 | 3 |
| Mistral Small | 1 | 1 | 0 | 0 | 2 |
| DeepSeek V4 Flash | 1 | 3 | 0 | 1 | 5 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 1 | 0 | 0 | 0 | 1 |
| Kimi K2 | 1 | 2 | 1 | 1 | 5 |
| GLM 4.7 FlashX | 0 | 3 | 0 | 0 | 3 |
| MiniMax M2.5 | 1 | 2 | 0 | 0 | 3 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“### 1. Gainsight Customer Communities (formerly inSided) Best for: B2B SaaS companies focused on Customer Success (CS) and product feedback.” Gemini 3.5 Flash · Community · paraphrase prompt · first choice
“Most mid-sized B2B companies: start with Gainsight Customer Communities if customer success and product adoption matter most.” GPT-5.4 mini · Community · paraphrase prompt · first choice
“1. Gainsight Customer Communities - Best for: All-around community operations tied to customer success outcomes” Mistral Small · Community · comparative prompt · first choice
“Higher Logic Vanilla or Gainsight Customer Communities if you need deep enterprise features and CS alignment” Kimi K2 · Community · scale prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“enterprise pricing (often well past $60k/year), so likely overkill for most mid-sized budgets” DeepSeek V4 Flash · Community · paraphrase prompt · soft negative
“Expensive; only makes sense if you're already in the Gainsight ecosystem” Kimi K2 · Community · direct prompt · soft negative
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 17 of the 78 answers that named Gainsight Customer Communities and are not a share of its labels.
Domains cited
Seventy-eight of the eighty-three domain citations in answers naming Gainsight Customer Communities came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Names read as Gainsight Customer Communities
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Gainsight Customer Communities's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Gainsight Customer Communities, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
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