Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 16 → 45 of 51
Microsoft · 5 categories · RankedMicrosoft Teams
78Judge labels
5First choices
27Negative labels
14 / 14Models named it
5Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
4% in Webinars for enterprise buyers
Rank 15 of 67 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 31% of its 16 labels there were negative.
What the models named instead of Microsoft Teams →By buyer segmentRead the same way at every buyer size.
Small business47 of 52
0%10 labels
criticized challenger
Mid-market15 of 67
2%16 labels
criticized challenger
Enterprise7 of 51
4%17 labels
criticized challenger
In webinars · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Microsoft Teams for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Webinar and virtual event platforms | Marketing | 2% | 15 of 67 | 31% | 16 | criticized challenger | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Contact center platforms | Customer | 0% | 71 of 86 | 100% | 1 | under 10 labels · led by Five9 at 18% | |
| Customer education and LMS | Customer | 0% | 56 of 86 | 0% | 1 | under 10 labels · led by LearnUpon at 26% | newNew since September 2026: not ranked then, 0% now. |
| In-app messaging and customer communications | Customer | 0% | 64 of 105 | 0% | 1 | under 10 labels · led by Intercom at 21% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Territory and quota planning | Revenue operations | 0% | 119 of 123 | 100% | 1 | under 10 labels · led by CaptivateIQ Planning at 36% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, Microsoft Teams held within the floor in all five categories: no change cleared 11 points.
Best category · Webinars · by segment
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 17 → 14 of 63
Enterprise▼−3Since September 2026: 8% → 5%, −3 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
5%from 8% in September 2026
Inside the floor by 8 pointsRank 6 → 7 of 44
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Webinars | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 17 → 15 of 67 |
| Contact center | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 71 of 86, unchanged |
| Customer education | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 56 of 86, unchanged |
| In-app messaging | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 56 → 64 of 105 |
| Territory planning | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 119 of 123, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Microsoft Teams across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Microsoft Teams across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 1 | 0 | 1 |
| GPT-5.4 mini | 1 | 0 | 0 | 1 | 2 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 1 | 2 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.1 Fast | 0 | 0 | 0 | 1 | 1 |
| Mistral Small | 0 | 1 | 2 | 1 | 4 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 0 | 1 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 1 | 1 |
| MiniMax M2.5 | 0 | 1 | 2 | 0 | 3 |
| GPT-6 Luna | 0 | 0 | 2 | 0 | 2 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct2 labelsNone
Paraphrase9 labelsNone
Comparative13 labels1not counted in share
Budget-constrained10 labels5
Scale-constrained8 labelsNone
Negative36 labels2not counted in share
First choiceAlternativeMentionNegative78 labels in all, every segment counted; 5 of the 8 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“the best value is usually Microsoft Teams events if you already pay for Microsoft 365” GPT-5.4 mini · Webinars · budget prompt · first choice
“If your company of 500 is already built on Microsoft 365 or Zoom, utilizing your existing ecosystem is cost-effective and highly secure.” Gemini 3.5 Flash · Webinars · scale prompt · alternative
“If your company is already in the Microsoft 365 ecosystem, Teams Webinars integrates seamlessly” Mistral Small · Webinars · paraphrase prompt · alternative
“3. Microsoft Teams Live Events (Best for existing Microsoft 365 users)” MiniMax M2.5 · Webinars · paraphrase prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Described as "cluttered and disorganized," making it hard to locate controls” Kimi K2 · Webinars · negative prompt · hard negative
“Avoid using Slack, Teams, or generic chat apps as your planning platform.” GLM 4.7 FlashX · Territory planning · negative prompt · hard negative
“GoToWebinar, Webex, and Teams are "reliable broadcasters" but criticized for no-download limits, poor funnels/analytics” Grok 4.1 Fast · Webinars · negative prompt · soft negative
“Teams / other meeting-first tools when you need webinar features rather than meetings” Perplexity Sonar · Webinars · negative prompt · soft negative
Named alongside
The products named in the same answers as Microsoft Teams, over the 76 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft Teams was named but was not.ShowHide
Named alongside
The products named in the same answers as Microsoft Teams, over the 76 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Microsoft Teams was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Microsoft Teams. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 63 of the 76 answers that named Microsoft Teams and are not a share of its labels.
Domains cited
easywebinar.com21
livestorm.co19
learn.g2.com15
zoom.com14
bizzabo.com12
guideflow.com12
remo.co11
whova.com10
corporateoptics.com9
g2.com9
132 of the 132 domain citations in answers naming Microsoft Teams came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
Where Microsoft Teams stands in Google search beside where it stands in the models' answers.ShowHide
Search and answers
Where Microsoft Teams stands in Google search beside where it stands in the models' answers.
ShowHideIn search
Google, US estimates- Searches for its name, Google
- 673,000 a month (“microsoft teams”)
- AI search demand for its name, est.
- 16,550 a month
- Its own site
- It sits on Microsoft's site (microsoft.com), so there are no site figures for it alone
In answers
This editionShare of first choices
2%
rank 15 of 67 in webinars
Segment leader
25%
Livestorm
- First choices
- 5 across its categories
- Named in
- 76 answers
- Its own site cited
- in 63 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
Names read as Microsoft Teams
What the judge wrote, as written, with how often. The vendor table decides that these count as Microsoft Teams; a claim can dispute any of them.
Teams 6Microsoft Teams Live Events 2Microsoft Teams Webinars 2Microsoft Teams events 2Microsoft Teams (Town Hall) 1Microsoft Teams (with Teams Live/Teams Premium) 1Microsoft Teams Live 1
Follow Microsoft Teams
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Microsoft is the company behind Microsoft Teams.ShowHide
The company
Microsoft is the company behind Microsoft Teams.
ShowHideOn record
Wikidata- Website
- microsoft.com
- Headquarters
- Vancouver, Canada
- Founded
- 1975
- Employees
- about 228,000 (2024)
- Ownership
- Public, 4338 on Hong Kong Stock Exchange
- Also from Microsoft
- Azure Synapse, Bing Webmaster Tools, Microsoft 365, Microsoft 365 Copilot, Microsoft Accessibility Insights, Microsoft Ads, Microsoft Advertising, Microsoft Advertising Editor and 49 more
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- Grow your business with Microsoft Teams
- For
- business
- Free plan or trial
- Vyzkoušet zdarma microsoft.com/cs-cz/dynamics-365/pricing-overview
- Not stated on the pages read
- Price, starting price, integrations, certifications, hosting, customers
What Microsoft Teams's own pages state, read September 28, 2026: microsoft.com, microsoft.com/cs-cz/dynamics-365/pricing-overview, trust.microsoft.com, microsoft.com/cs-cz/dynamics-365/solutions/ai, microsoft.com/cs-cz/isv/marketplace. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Microsoft Teams's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Microsoft Teams, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Microsoft Teams by email, built from the raw record of the edition. It shows:
- where Microsoft Teams is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Microsoft Teams, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.