GTM AI Index

Index › Vendors › Salesforce Einstein · September 2026 Edition

Salesforce · 5 categories · Named, not ranked

Salesforce Einstein

23Judge labels

0First choices

6Negative labels

8 of 12Models named it

5Categories

September 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-09-16.3, every buyer segment counted.

Standing

7 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. Salesforce Einstein was named 7 times in Lead routing and 4 other categories, where LeadAngel led with 32%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small businessnot named

No model named it for this buyer.

Mid-market30 of 104

under the label threshold

Enterprise47 of 93

under the label threshold

In lead routing · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Salesforce Einstein for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Lead routing and management	Sales	0%	30 of 104	0%	2	under 10 labels · led by LeadAngel at 32%
Revenue intelligence and forecasting	Sales	0%	31 of 75	0%	2	under 10 labels · led by Avoma at 20%
AI SDR agents	Sales	0%	55 of 71	0%	1	under 10 labels · led by Apollo.io at 20%
Customer intelligence and data science	GTM data and infrastructure	0%	121 of 158	0%	1	under 10 labels · led by Google Analytics 4 at 16%
Identity resolution	GTM data and infrastructure	0%	74 of 151	0%	1	under 10 labels · led by Hightouch at 15%

Movement

This is the first edition on this tier, so no move can be computed for Salesforce Einstein yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Salesforce Einstein across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	0	0
Mistral Small	0	0	0
DeepSeek V4 Flash	1	1	2
Llama 4 Maverick	0	0	0
Qwen 3.7 Flash	3	1	4
Kimi K2	0	0	0
GLM 4.7 FlashX	1	0	1
MiniMax M2.5	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct4 labelsNone

Paraphrase5 labelsNone

Comparative2 labelsNone

Budget-constrained2 labelsNone

Scale-constrained4 labelsNone

Negative6 labelsNone

First choiceAlternativeMentionNegative23 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Salesforce Einstein Routing | Salesforce-native teams | Free with Enterprise+; scoring + routing” DeepSeek V4 Flash · Lead routing · scale prompt · alternative

“If you have a large Salesforce license, you can utilize Einstein Bots and Assignment Rules.” Qwen 3.7 Flash · Lead routing · direct prompt · alternative

“If you live in Salesforce, Einstein offers identity search capabilities natively.” Qwen 3.7 Flash · Identity · direct prompt · alternative

“If You're Already on Salesforce: Salesforce Einstein” GLM 4.7 FlashX · Revenue intel · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Salesforce Einstein, over the 23 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce Einstein was named but was not.

ProductSame answerTook the first choice insteadHead to head

Clari Copilot10 of 235Not in the top three

Gong8 of 232Not in the top three

6sense3 of 231Not in the top three

BoostUp3 of 231Not in the top three

HubSpot Sales Hub3 of 231Not in the top three

Aviso3 of 230Not in the top three

Botpress3 of 230Not in the top three

Chorus by ZoomInfo3 of 230Not in the top three

Intercom3 of 230Not in the top three

Outreach3 of 230Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

Names read as Salesforce Einstein

What the judge wrote, as written, with how often. The vendor table decides that these count as Salesforce Einstein; a claim can dispute any of them.

Salesforce Einstein (Search & Chat) 1

The company

Salesforce is the company behind Salesforce Einstein.

Website: salesforce.com
Headquarters: San Francisco, United States
Founded: 1999
Employees: about 35,000 (2019)
Ownership: Public, CRM on New York Stock Exchange

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Salesforce Einstein's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Salesforce Einstein, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at salesforceeinstein.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.