GTM AI Index
Index Vendors Document360 › Alternatives · September 2026 Edition
One category · what the models named instead

Alternatives to Document360, as AI models named them

In the September 2026 Edition, 161 of the 216 answers collected in the one category where Document360 holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 161 answers that did not name Document360, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Knowledge base and self-service

Customer. Six framings, twelve models, one answer each per buyer segment; an answer counts here when Document360 is not its first choice or an alternative in it.
Small businessDocument360 is #8 of 16 here at 2% of first choices, 34 labels.

Fifty-eight of the seventy-two answers did not name Document360; it was the first choice in two. The first choices in those fifty-eight answers, twelve products in all, the eight most named:

4 more in the record.The full small business standing →
Mid-marketDocument360 is #2 of 16 here at 14% of first choices, 37 labels.

Fifty-one of the seventy-two answers did not name Document360; it was the first choice in nine. The first choices in those fifty-one answers, thirteen products in all, the eight most named:

5 more in the record.The full mid-market standing →
EnterpriseDocument360 is #4 of 11 here at 9% of first choices, 37 labels.

Fifty-two of the seventy-two answers did not name Document360; it was the first choice in four. The first choices in those fifty-two answers, ten products in all, the eight most named:

2 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of twelve models on behalf of each buyer segment, so a segment is seventy-two answers. An answer belongs on this page when the judge labeled Document360 neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Document360 only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Document360's side.

Every answer and every label is in the free record. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Document360 was named by a model, not endorsed by anyone.