Every category where a model named Bloomfire for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Knowledge base and self-service	Customer	0%	21 of 96	0%	12	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Bloomfire yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Bloomfire across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Labels
Claude Haiku 4.5	1	1	2
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	0	0	0
Grok 4.1 Fast	0	1	1
Mistral Small	0	2	2
DeepSeek V4 Flash	0	1	1
Llama 4 Maverick	0	1	1
Qwen 3.7 Flash	1	0	1
Kimi K2	0	1	1
GLM 4.7 FlashX	1	1	2
MiniMax M2.5	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct5 labelsNone

Paraphrase0 labelsNone

Comparative18 labelsNone

Budget-constrained6 labels1

Scale-constrained6 labelsNone

Negative4 labelsNone

First choiceAlternativeMentionNegative39 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“*Best for:* Large teams with diverse content formats... *Cons:* Higher price point” Qwen 3.7 Flash · Knowledge base · scale prompt · alternative

“Bloomfire works for compliance-heavy mid-market organizations” Claude Haiku 4.5 · Knowledge base · direct prompt · alternative

“🎬 Best for Mixed Media: Bloomfire” GLM 4.7 FlashX · Knowledge base · comparative prompt · alternative

“Teams with mixed content formats” MiniMax M2.5 · Knowledge base · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Bloomfire, over the 39 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bloomfire was named but was not.

ProductSame answerTook the first choice insteadHead to head

Guru35 of 390Not in the top three

Confluence34 of 396Not in the top three

Notion31 of 392Not in the top three

Document36031 of 391Not in the top three

Slite24 of 391Not in the top three

Zendesk16 of 390Not in the top three

Helpjuice15 of 394Not in the top three

Zendesk Guide14 of 390Not in the top three

Nuclino13 of 390Not in the top three

Tettra13 of 390Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Bloomfire. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 6 of the 39 answers that named Bloomfire and are not a share of its labels.

Domains cited

slite.com5

egain.com4

learn.g2.com4

assembly.com3

bloomfire.comYour site3

monday.com3

thedigitalprojectmanager.com3

zendesk.com3

gartner.com2

gitnux.org2

Twenty-nine of the thirty-two domain citations in answers naming Bloomfire came from somebody else's page.

Pages cited

slite.com/learn/knowledge-base-softwares5

egain.com/best-knowledge-base-software-20264

assembly.com/blog/best-knowledge-base-software3

bloomfire.com/blog/best-knowledge-base-software3

learn.g2.com/best-knowledge-base-software3

monday.com/blog/service/enterprise-knowledge-base-platforms3

thedigitalprojectmanager.com/tools/best-enterprise-knowledge-base-software3

zendesk.com/service/help-center/knowledge-base-software3

Pages are listed as the models cited them.

The company

Bloomfire.

Website: bloomfire.com
Headquarters: Littleton, United States
Founded: 2010

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Bloomfire's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Bloomfire, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at bloomfire.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.