| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Knowledge base and self-service | Customer | 21% | 1 of 88 | 30% | 50 | criticized challenger | ▲+4Since September 2026: 18% → 22%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Client onboarding platforms | Customer | 2% | 13 of 104 | 44% | 9 | under 10 labels · led by Rocketlane at 47% | |
| Customer education and LMS | Customer | 2% | 10 of 86 | 0% | 2 | under 10 labels · led by LearnUpon at 26% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Content marketing platforms | Marketing | 2% | 12 of 135 | 0% | 8 | under 10 labels · led by HubSpot Content Hub at 33% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Sales enablement and content | Sales | 0% | 22 of 72 | 0% | 3 | under 10 labels · led by HubSpot Sales Hub at 29% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Contact center quality assurance | Customer | 0% | 47 of 81 | 0% | 1 | under 10 labels · led by EvaluAgent at 28% | |
| Contract lifecycle management and e-signature | Revenue operations | 0% | 47 of 63 | 0% | 1 | under 10 labels · led by PandaDoc at 23% | newNew since September 2026: not ranked then, 0% now. |
| Customer success platforms | Customer | 0% | 23 of 49 | 0% | 1 | under 10 labels · led by ChurnZero at 42% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Digital sales rooms | Sales | 0% | 56 of 73 | 0% | 1 | under 10 labels · led by Dock at 29% | newNew since September 2026: not ranked then, 0% now. |
| Market intelligence platforms | GTM data and infrastructure | 0% | 113 of 172 | 0% | 1 | under 10 labels · led by Apollo.io at 17% | |
| Marketing resource management | Marketing | 0% | 77 of 110 | 0% | 1 | under 10 labels · led by Wrike for Marketing at 24% |
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Knowledge base | 18% | 22% | ▲+4Since September 2026: 18% → 22%, +4 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 1 of 88, unchanged |
| Client onboarding | 0% | 2% | newNew since September 2026: not ranked then, 2% now. | New this edition | Rank 13 of 104, unchanged |
| Customer education | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 53 → 10 of 86 |
| Content marketing | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 19 → 12 of 135 |
| Sales enablement | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 28 → 22 of 72 |
| Contact center QA | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 47 of 81, unchanged |
| CLM | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 47 of 63, unchanged |
| Customer success | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 19 → 23 of 49 |
| Sales rooms | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 56 of 73, unchanged |
| Marketing resource mgt | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 77 of 110, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 4 | 1 | 4 | 0 | 9 |
| GPT-5.4 mini | 1 | 0 | 1 | 1 | 3 |
| Gemini 3.5 Flash | 1 | 7 | 1 | 2 | 11 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 2 | 2 | 0 | 3 | 7 |
| Mistral Small | 1 | 2 | 0 | 3 | 6 |
| DeepSeek V4 Flash | 1 | 1 | 1 | 1 | 4 |
| Llama 4 Maverick | 1 | 1 | 1 | 2 | 5 |
| Qwen 3.7 Flash | 2 | 4 | 1 | 2 | 9 |
| Kimi K2 | 1 | 2 | 1 | 2 | 6 |
| GLM 4.7 FlashX | 1 | 3 | 0 | 0 | 4 |
| MiniMax M2.5 | 1 | 0 | 3 | 1 | 5 |
| GPT-6 Luna | 1 | 1 | 1 | 1 | 4 |
| Muse Glimmer 30B | 1 | 1 | 2 | 0 | 4 |
Verbatim evidence the judge attached to positive labels.
“Notion + Make Stack - Notion is free for individuals and small teams... best for budget-conscious teams wanting customizable workflows without enterprise platform costs” Claude Haiku 4.5 · Content marketing · budget prompt · first choice
“If you need an internal team wiki with zero cost, Notion free + Confluence free 10-user are the most commonly recommended.” Muse Glimmer 30B · Knowledge base · budget prompt · first choice
“For Startups/General Teams: Go with Notion. It is free until you grow large and is incredibly versatile.” Qwen 3.7 Flash · Knowledge base · budget prompt · first choice
“General internal wiki: Notion for flexibility; Confluence for more structure and Jira integration.” GPT-6 Luna · Knowledge base · comparative prompt · first choice
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“it falls short as a dedicated knowledge base due to its weak search, lack of version control, and missing customer-focused features” Llama 4 Maverick · Knowledge base · negative prompt · hard negative
“Notion is not ideal for client onboarding due to the need for significant customization” Mistral Small · Client onboarding · negative prompt · hard negative
“Avoid over-reliance on general tools like Asana, Notion, or basic CRMs” Grok 4.20 · Client onboarding · negative prompt · hard negative
“strong for internal collaboration, but it can fall short as a dedicated knowledge base because of weak search, no version control, missing customer-focused features” Perplexity Sonar · Knowledge base · negative prompt · soft negative
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 209 of the 231 answers that named Notion and are not a share of its labels.
460 of the 460 domain citations in answers naming Notion came from somebody else's page.
Pages are listed as the models cited them.
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Template or tool | 2,082 | 0 | 2022-05-09 | ||
| Blog | 551 | 8 | 2026-09-24 | ||
| Report or ebook | 207 | undated | |||
| Case study | 96 | 17 | 2026-09-27 | ||
| Webinar or virtual event | 41 | undated | |||
| Comparison | 22 | 0 | 2023-09-15 | ||
| Glossary or explainer | 16 | 0 | 2023-07-27 | ||
| Conference or event | 5 | 0 | 2024-10-24 |
Every page notion.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn
What Notion's own pages state, read September 28, 2026: notion.com, notion.com/pricing, trust.notion.com, notion.com/product/ai, notion.com/customers. A claimed page can correct any of them.
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Notion's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Notion, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
A new claim receives the current edition's vendor brief for Notion by email, built from the raw record of the edition. It shows:
AI models recommend Notion first in Knowledge base and self-service this edition. Each badge says so in the buyer's words, names the edition, and links to the standing. The next edition issues a new badge; this one stays true as a record of October 2026.
Badges read on light and dark pages. Alt text carries the claim, the category, the edition and the index, so it stays a citation where the image does not load.