Every category where a model named Tettra for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Knowledge base and self-service	Customer	0%	30 of 96	20%	15	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Tettra yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Tettra across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Mention	Negative	Labels
Claude Haiku 4.5	1	0	1
GPT-5.4 mini	0	0	0
Gemini 3.5 Flash	0	0	0
Perplexity Sonar	1	0	1
Grok 4.1 Fast	2	0	2
Mistral Small	1	1	2
DeepSeek V4 Flash	1	2	3
Llama 4 Maverick	1	0	1
Qwen 3.7 Flash	0	0	0
Kimi K2	3	0	3
GLM 4.7 FlashX	1	0	1
MiniMax M2.5	1	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct7 labelsNone

Paraphrase0 labelsNone

Comparative18 labelsNone

Budget-constrained7 labelsNone

Scale-constrained3 labelsNone

Negative14 labelsNone

First choiceAlternativeMentionNegative49 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Recommended to avoid if your team primarily uses Microsoft Teams” DeepSeek V4 Flash · Knowledge base · negative prompt · hard negative

“Tools Requiring Caution ... Tettra ... Limited compliance certifications compared to competitors” Mistral Small · Knowledge base · negative prompt · soft negative

“Watch for minimum user requirements (Tettra requires 10 users)” DeepSeek V4 Flash · Knowledge base · budget prompt · soft negative

Named alongside

The products named in the same answers as Tettra, over the 49 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Tettra was named but was not.

ProductSame answerTook the first choice insteadHead to head

Notion47 of 4920Not in the top three

Confluence42 of 493Not in the top three

Nuclino37 of 491Not in the top three

Document36036 of 491Not in the top three

Guru34 of 490Not in the top three

Slite30 of 497Not in the top three

Helpjuice26 of 490Not in the top three

Slab22 of 492Not in the top three

HelpDocs16 of 490Not in the top three

Zendesk Guide15 of 490Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Tettra. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 7 of the 49 answers that named Tettra and are not a share of its labels.

Domains cited

slite.com6

ferndesk.com5

bettermode.com3

desk365.io3

exoplatform.com3

knowledge-base.software3

learn.g2.com3

linkedin.com3

monday.com3

productlift.dev3

Thirty-five of the thirty-five domain citations in answers naming Tettra came from somebody else's page.

Pages cited

slite.com/learn/knowledge-base-softwares6

bettermode.com/blog/knowledge-base-software3

desk365.io/blog/best-knowledge-base-software3

exoplatform.com/blog/best-knowledge-management-software3

ferndesk.com/blog/best-knowledge-base-for-small-teams3

linkedin.com/pulse/best-knowledge-base-software-rajesh-kumar-bbpsc3

monday.com/blog/service/enterprise-knowledge-base-platforms3

productlift.dev/best-knowledge-base-software3

Pages are listed as the models cited them.

Names read as Tettra

What the judge wrote, as written, with how often. The vendor table decides that these count as Tettra; a claim can dispute any of them.

Nuclino/Tettra 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Tettra's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Tettra, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at tettra.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.