Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 16 → 13 of 75
1 category · RankedTettra
32Judge labels
1First choices
5Negative labels
12 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
0% in Knowledge base for small business buyers
Rank 18 of 88 in the mid-market standing
1 of 14 models made it the first choice on the direct prompt; 29% of its 7 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small business13 of 77
0%21 labels
accepted challenger
Mid-market18 of 88
2%7 labels
under the label threshold
Enterprise80 of 85
0%4 labels
under the label threshold
In knowledge base · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Tettra for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Knowledge base and self-service | Customer | 2% | 18 of 88 | 29% | 7 | under 10 labels · led by Notion at 21% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Tettra held within the floor in its one category: no change cleared 11 points.
Best category · Knowledge base · by segment
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 28 → 18 of 85
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 81 → 76 of 79
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Knowledge base | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 28 → 18 of 88 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Tettra across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Tettra across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.20 | 0 | 1 | 0 | 0 | 1 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 0 | 0 | 0 |
| GLM 4.7 FlashX | 0 | 0 | 2 | 0 | 2 |
| MiniMax M2.5 | 1 | 0 | 0 | 0 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 0 | 0 | 0 | 0 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct2 labels1
Paraphrase0 labelsNone
Comparative12 labelsNone
Budget-constrained5 labelsNone
Scale-constrained6 labelsNone
Negative7 labelsNone
First choiceAlternativeMentionNegative32 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“1. Tettra - Best for: Growing teams that use Slack ... with Tettra being particularly strong for teams heavily using Slack” MiniMax M2.5 · Knowledge base · direct prompt · first choice
“simple internal docs/Q&A for smaller teams” GPT-5.4 mini · Knowledge base · comparative prompt · alternative
“Tettra/MangoApps (enterprise governance)” Grok 4.20 · Knowledge base · scale prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“one source explicitly says to avoid Tettra if your knowledge base is primarily read in Microsoft Teams” Perplexity Sonar · Knowledge base · negative prompt · hard negative
“it lacks advanced features and scalability for larger organizations” Mistral Small · Knowledge base · negative prompt · soft negative
Named alongside
The products named in the same answers as Tettra, over the 32 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Tettra was named but was not.ShowHide
Named alongside
The products named in the same answers as Tettra, over the 32 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Tettra was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Tettra. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 31 of the 32 answers that named Tettra and are not a share of its labels.
Domains cited
learn.g2.com19
slite.com19
mangoapps.com17
squibler.io13
knowledgeowl.com12
document360.com11
resources.rework.com10
helpdocs.io9
larksuite.com9
albato.com8
127 of the 127 domain citations in answers naming Tettra came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
tettra.com is not in Google's top ten for any of the category's searches. In the answers, Tettra takes 2% of first choices and Notion takes 21%.ShowHide
Search and answers
tettra.com is not in Google's top ten for any of the category's searches. In the answers, Tettra takes 2% of first choices and Notion takes 21%.
ShowHideIn search
Google, US estimatesPosition for “knowledge base software”
–
not in the top ten
Position for “best knowledge base software”
–
not in the top ten
- Searches for its name, Google
- 590 a month (“tettra”)
- AI search demand for its name, est.
- 7 a month
- Organic visits to its site
- about 8,789 a month
- Searches its site ranks for
- 3,562 · 28 in the top three
- Sites linking to it
- 2,499
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
Ads on Google
None found in Google's ad transparency records for the US
In answers
This editionShare of first choices
2%
rank 18 of 88 in knowledge base
Segment leader
21%
Notion
- First choices
- 1 across its categories
- Named in
- 32 answers
- Its own site cited
- in 31 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on tettra.com
282
subdomains included
Content
246
counted in the table below
Documentation
12
Product · Integration
0 · 4
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 177 | 0 | 2025-05-27 | Knowledge base | |
| Comparison | 54 | undated | |||
| Case study | 10 | undated | |||
| Glossary or explainer | 4 | undated | |||
| Template or tool | 1 | undated |
Most recent
- 2025-05-27Customer service tiers blog
- 2025-01-08De escalate angry customer blog
- 2024-07-05Document sharing platforms blog
- 2024-03-13Slack tips customer support blog
- 2023-11-10Q a software blog
- 2023-10-31Hr operations use cases new layout blog
How it is countedHide how it is counted
Every page tettra.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.
Follow Tettra
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Tettra is its own company.ShowHide
The company
Tettra is its own company.
ShowHideIn its own words
Stated by the vendor, not checked- Positioning
- AI Internal Knowledge Base & Knowledge Management
- For
- Teams of all types
- Price stated
- Free 30-day trial • No credit card required • All features included tettra.com
- Starting price
- 8 tettra.com/pricing
- Free plan or trial
- Free 30-day trial tettra.com
- Certifications
- PCI Service Provider Level 1
- Customers named
- SmartBugTechstarsFortnox Support TeamFortnoxAnimalzRecteqEveryday SpeechBasis 365 Accounting
- Not stated on the pages read
- Integrations, hosting
What Tettra's own pages state, read October 5, 2026: tettra.com, tettra.com/pricing, tettra.com/product, tettra.com/case-studies. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Tettra's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Tettra, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Tettra by email, built from the raw record of the edition. It shows:
- where Tettra is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Tettra, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.