Small business=heldSince September 2026: 2% → 2%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 2% in September 2026
Inside the floor by 11 pointsRank 8 → 7 of 52
8 categories · RankedBitrix24
39Judge labels
6First choices
4Negative labels
12 / 14Models named it
8Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
6% in CPQ for mid-market buyers
Rank 4 of 66 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 0% of its 5 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small business9 of 54
2%2 labels
under the label threshold
Mid-market4 of 66
6%5 labels
under the label threshold
Enterprisenot named
0%
No model named it for this buyer.
In cpq · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Bitrix24 for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| CPQ | Revenue operations | 6% | 4 of 66 | 0% | 5 | under 10 labels · led by DealHub at 57% | ▲+2Since September 2026: 4% → 7%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Lead routing and management | Sales | 2% | 11 of 111 | 33% | 3 | under 10 labels · led by LeadAngel at 26% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| CRM | Revenue operations | 0% | 16 of 64 | 0% | 3 | under 10 labels · led by HubSpot CRM at 59% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Contact center platforms | Customer | 0% | 34 of 86 | 0% | 2 | under 10 labels · led by Five9 at 18% | |
| Sales enablement and content | Sales | 0% | 26 of 72 | 0% | 2 | under 10 labels · led by HubSpot Sales Hub at 29% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Value selling tools | Sales | 0% | 35 of 116 | 0% | 2 | under 10 labels · led by Minoa at 21% | |
| Call tracking platforms | Marketing | 0% | 25 of 63 | 0% | 1 | under 10 labels · led by CallRail at 43% | |
| Sales coaching and training | Sales | 0% | 42 of 124 | 0% | 1 | under 10 labels · led by MindTickle at 24% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Bitrix24 held within the floor in all eight categories: no change cleared 11 points.
Best category · CPQ · by segment
Mid-market▲+2Since September 2026: 4% → 7%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
7%from 4% in September 2026
Inside the floor by 9 pointsRank 5 → 4 of 62
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Lead routing | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 25 → 11 of 111 |
| CPQ | 4% | 7% | ▲+2Since September 2026: 4% → 7%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 5 → 4 of 66 |
| CRM | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 16 of 64, unchanged |
| Contact center | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 34 of 86, unchanged |
| Sales enablement | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 37 → 26 of 72 |
| Value selling | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 35 of 116, unchanged |
| Call tracking | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 25 of 63, unchanged |
| Sales coaching | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 61 → 42 of 124 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Bitrix24 across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Bitrix24 across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 0 | 1 | 2 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 0 | 1 |
| Perplexity Sonar | 1 | 0 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 2 | 1 | 0 | 3 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 1 | 1 | 0 | 2 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 1 | 1 | 0 | 0 | 2 |
| GLM 4.7 FlashX | 1 | 3 | 1 | 0 | 5 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 labelNone
Paraphrase0 labelsNone
Comparative2 labelsNone
Budget-constrained34 labels6
Scale-constrained0 labelsNone
Negative2 labelsNone
First choiceAlternativeMentionNegative39 labels in all, every segment counted; 6 of the 6 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“If you want the cheapest practical choice, Bitrix24 stands out because Capterra lists it as a free CPQ CRM” Perplexity Sonar · CPQ · budget prompt · first choice
“Best overall for a limited budget: Bitrix24 (free, unlimited users, built‑in routing).” GLM 4.7 FlashX · Lead routing · budget prompt · first choice
“If your budget is very limited, start with free options like Bitrix24 or PandaDoc's free tier.” Claude Haiku 4.5 · CPQ · budget prompt · first choice
“Tightest budget: Start with Bitrix24 (free) or Odoo Community (open-source)” Kimi K2 · CPQ · budget prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“users cite lack of customization, a complicated UI without third-party integrations, and poor customer support” Claude Haiku 4.5 · Lead routing · negative prompt · soft negative
Named alongside
The products named in the same answers as Bitrix24, over the 39 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bitrix24 was named but was not.ShowHide
Named alongside
The products named in the same answers as Bitrix24, over the 39 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Bitrix24 was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Bitrix24. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 37 of the 39 answers that named Bitrix24 and are not a share of its labels.
Domains cited
g2.com14
capterra.com12
blog.hubspot.com10
guideflow.com10
prospeo.io9
softwareadvice.com9
forbes.com8
fitsmallbusiness.com7
mailmodo.com7
monday.com7
Ninety-three of the ninety-three domain citations in answers naming Bitrix24 came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
bitrix24.com is not in Google's top ten for any of the category's searches. In the answers, Bitrix24 takes 6% of first choices and DealHub takes 57%.ShowHide
Search and answers
bitrix24.com is not in Google's top ten for any of the category's searches. In the answers, Bitrix24 takes 6% of first choices and DealHub takes 57%.
ShowHideIn search
Google, US estimatesPosition for “cpq software”
–
not in the top ten
Position for “best cpq software”
–
not in the top ten
- Searches for its name, Google
- 5,400 a month (“bitrix24”)
- AI search demand for its name, est.
- 90 a month
- Organic visits to its site
- about 69,160 a month
- Searches its site ranks for
- 5,770 · 135 in the top three
- Sites linking to it
- 11,423
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
6%
rank 4 of 66 in CPQ
Segment leader
57%
DealHub
- First choices
- 6 across its categories
- Named in
- 39 answers
- Its own site cited
- in 37 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on bitrix24.com
3,747
subdomains included
Content
2,765
counted in the table below
Documentation
0
Product · Integration
81 · 698
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,814 | 12 | 2026-09-29 | ||
| Comparison | 451 | 2 | 2026-08-27 | ||
| Template or tool | 397 | undated | |||
| Glossary or explainer | 43 | 0 | 2026-06-25 | ||
| Webinar or virtual event | 38 | 0 | 2025-12-24 | ||
| Report or ebook | 11 | 0 | 2025-02-13 | ||
| Case study | 5 | 0 | 2025-03-11 | ||
| Conference or event | 3 | undated | |||
| Podcast or video | 2 | 0 | 2025-12-11 | ||
| News or press | 1 | undated |
Most recent
- 2026-09-29Why crm users drift away blog
- 2026-09-28Crm project management customer context blog
- 2026-09-25Closed won not finish line blog
- 2026-09-23Project management service businesses scope hours clients blog
- 2026-09-22From posts to pipeline social media workflow blog
- 2026-09-21Buy growth platform map work remove blog
How it is countedHide how it is counted
Every page bitrix24.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Bitrix24
What the judge wrote, as written, with how often. The vendor table decides that these count as Bitrix24; a claim can dispute any of them.
Bitrix24 Free 1
Follow Bitrix24
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Bitrix24.ShowHide
The company
Bitrix24.
ShowHideOn record
Wikidata- Website
- bitrix24.com
- Headquarters
- Russia
- Founded
- 2012
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata
In its own words
Stated by the vendor, not checked- Positioning
- Free online workspace for your business: CRM, tasks, online meetings, and more.
- For
- your business
- Price stated
- Free forever for unlimited users; 100% flat fee: predictable costs, no per-user pricing; each of our plans has a fixed price and a user limit. bitrix24.com
- Free plan or trial
- Start for free bitrix24.com
- Integrations claimed
- 810 bitrix24.com
- Certifications
- SOC 1/2/3GDPRDirective 95/46/ECISO 27001PCI DSS Level 1certified Bitrix24 Partnerscertified experts
- Customers named
- CeleparSurvival Skills VietnamKinderRechteForum LLC
- Not stated on the pages read
- Starting price, hosting
What Bitrix24's own pages state, read September 28, 2026: bitrix24.com, bitrix24.com/solutions, bitrix24.com/partners. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Bitrix24's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Bitrix24, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Bitrix24 by email, built from the raw record of the edition. It shows:
- where Bitrix24 is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Bitrix24, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.