SurveySparrow vs SurveyMonkey
One of twelve models named SurveySparrow first on the direct prompt; one named SurveyMonkey. SurveySparrow was named by eleven of the twelve models and SurveyMonkey by twelve and SurveySparrow carries 32 labels and SurveyMonkey 49, so the shares are not directly comparable.
Named in one category this edition.
San Mateo, Canada, founded 1999. Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer feedback and surveys page.
By framing
SurveySparrowFirst choices, of twelve modelsSurveyMonkey
Across every category in the September 2026 Edition, SurveySparrow and SurveyMonkey were named in the same answer forty-one times, of the 58 answers naming SurveySparrow and the 146 naming SurveyMonkey. In those answers SurveyMonkey took the first choice four times and SurveySparrow five.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | | | ||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | | |||
| Grok 4.1 Fast | | | | |||
| Mistral Small | | | | | | |
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | |
SurveySparrow SurveyMonkey first choice named as an alternative argued againstblank: not namedEach cell is one answer, SurveySparrow on the left and SurveyMonkey on the right.The direct prompt
SurveySparrow first, SurveyMonkey not the choice
1 of 12 modelsSurveyMonkey was named in the answer but not as the choice, or not at all.SurveyMonkey first, SurveySparrow not the choice
1 of 12 modelsSurveySparrow was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
5 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
5 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
SurveySparrow9%#4 of 15SurveyMonkey9%#5 of 15SurveySparrow5%#5 of 18SurveyMonkey4%#8 of 18SurveyMonkey6%#4 of 10SurveySparrow0%#– of 10What the models said about SurveySparrow
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“it feels more like a broader survey platform than a dedicated CX operating system” GPT-5.4 mini · paraphrase prompt · soft negative
“complaints about pricing at higher tiers” Qwen 3.7 Flash · negative prompt · soft negative
“SurveySparrow generally offers the strongest combination of affordable pricing, CX-specific features, and scalability.” Qwen 3.7 Flash · budget prompt · first choice
“The best customer feedback and survey platform for a mid-market B2B company is SurveySparrow, Survicate, or QuestionPro” Llama 4 Maverick · direct prompt · first choice
“If you can spend ~$20/month: SurveySparrow is the best value” DeepSeek V4 Flash · budget prompt · first choice
What the models said about SurveyMonkey
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Pricing complaints: Forced annual subscriptions, unclear pricing structure... Some reviewers call it a "scam"” MiniMax M2.5 · negative prompt · hard negative
“avoid Qualtrics and Medallia (too expensive), SurveyMonkey (too pricey)” GLM 4.7 FlashX · negative prompt · hard negative
“Platforms with Significant Red Flags ... SurveyMonkey ... Aggressive paywalling” Kimi K2 · negative prompt · hard negative
“SurveyMonkey Enterprise / Alchemer — fastest rollout, familiar UI, lower cost, good for survey ops” DeepSeek V4 Flash · scale prompt · first choice
“Consistently recommended as the best balance of ease-of-use and functionality for mid-market teams” MiniMax M2.5 · direct prompt · first choice
“For small teams, SurveyMonkey or Typeform; enterprises, demo Qualtrics.” Grok 4.1 Fast · comparative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.