SurveySparrow vs Qualtrics
One of twelve models named SurveySparrow first on the direct prompt; one named Qualtrics. SurveySparrow was named by eleven of the twelve models and Qualtrics by twelve and SurveySparrow carries 32 labels and Qualtrics 50, so the shares are not directly comparable.
Named in one category this edition.
Provo, United States, founded 2002. Named in two categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the customer feedback and surveys page.
By framing
SurveySparrowFirst choices, of twelve modelsQualtrics
Across every category in the September 2026 Edition, SurveySparrow and Qualtrics were named in the same answer forty-two times, of the 58 answers naming SurveySparrow and the 186 naming Qualtrics. In those answers Qualtrics took the first choice eight times and SurveySparrow five.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | |||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | | |
| Perplexity Sonar | | | ||||
| Grok 4.1 Fast | | | | |||
| Mistral Small | | | | | ||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | | | |||
| Qwen 3.7 Flash | | | | | ||
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | | |
SurveySparrow Qualtrics first choice named as an alternative argued againstblank: not namedEach cell is one answer, SurveySparrow on the left and Qualtrics on the right.The direct prompt
SurveySparrow first, Qualtrics an alternative
1 of 12 modelsQualtrics was named in the answer but not as the choice, or not at all.Qualtrics first, SurveySparrow not the choice
1 of 12 modelsSurveySparrow was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
6 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
4 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
SurveySparrow9%#4 of 15Qualtrics0%#15 of 15SurveySparrow5%#5 of 18Qualtrics5%#6 of 18Qualtrics34%#1 of 10SurveySparrow0%#– of 10What the models said about SurveySparrow
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Five of six in this category shown.
“it feels more like a broader survey platform than a dedicated CX operating system” GPT-5.4 mini · paraphrase prompt · soft negative
“complaints about pricing at higher tiers” Qwen 3.7 Flash · negative prompt · soft negative
“SurveySparrow generally offers the strongest combination of affordable pricing, CX-specific features, and scalability.” Qwen 3.7 Flash · budget prompt · first choice
“The best customer feedback and survey platform for a mid-market B2B company is SurveySparrow, Survicate, or QuestionPro” Llama 4 Maverick · direct prompt · first choice
“If you can spend ~$20/month: SurveySparrow is the best value” DeepSeek V4 Flash · budget prompt · first choice
What the models said about Qualtrics
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Major complaints: Extremely slow deployment (weeks or months), complex admin burden... Poor Trustpilot rating: ~1.2/5 with 67% one-star reviews” MiniMax M2.5 · negative prompt · hard negative
“Avoid for low budgets: ... Qualtrics, Medallia, and AskNicely \u2014 all skew enterprise-priced.” DeepSeek V4 Flash · budget prompt · hard negative
“Avoid unless you are a Fortune 500 or academic institution with a dedicated CX team and budget.” GLM 4.7 FlashX · negative prompt · hard negative
“The best NPS and customer experience survey tools for mid-sized B2B companies include CustomerGauge, Qualtrics XM, Medallia, SAS Customer Experience, and GetFeedback.” Llama 4 Maverick · paraphrase prompt · first choice
“Choose Qualtrics or Medallia if you need enterprise-grade CX management, advanced analytics, and large-scale governance.” Perplexity Sonar · comparative prompt · first choice
“omnichannel feedback across the full customer journey warrants enterprise platforms like Qualtrics or Medallia” MiniMax M2.5 · comparative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.