GTM AI Index

Index › Products › ZoomInfo Chat · October 2026 Edition

ZoomInfo · 1 category · Named, not ranked

ZoomInfo Chat

9Judge labels

3First choices

2Negative labels

6 / 14Models named it

1Category

October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.

Standing

3 labels, too few to rank

A product needs 10 labels in a category before a share or quadrant is stated. ZoomInfo Chat was named 3 times in Conversational mktg, where Tidio led with 13%. The labels and the evidence are below, counted exactly.

By buyer segmentRead the same way at every buyer size.

Small business65 of 72

under the label threshold

Mid-market16 of 87

under the label threshold

Enterprise7 of 86

under the label threshold

In conversational mktg · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named ZoomInfo Chat for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Conversational marketing platforms	Marketing	2%	16 of 87	0%	3	under 10 labels · led by Tidio at 13%

Movement

This is the first edition on this tier, so no move can be computed for ZoomInfo Chat yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated ZoomInfo Chat across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Labels
Claude Haiku 4.5	0	0	0	0
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	0	1	0	1
Perplexity Sonar	1	0	0	1
Grok 4.1 Fast	0	0	0	0
Mistral Small	0	0	0	0
DeepSeek V4 Flash	0	0	0	0
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	0	0	0	0
GLM 4.7 FlashX	0	0	0	0
MiniMax M2.5	0	0	0	0
GPT-6 Luna	0	0	0	0
Muse Glimmer 30B	0	0	1	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase7 labels3

Comparative0 labelsNone

Budget-constrained0 labelsNone

Scale-constrained1 labelNone

Negative0 labelsNone

First choiceAlternativeMentionNegative9 labels in all, every segment counted; 3 of the 3 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“I'd recommend Qualified or ZoomInfo Chat as the strongest fit” Perplexity Sonar · Conversational mktg · paraphrase prompt · first choice

“The Best for High-Data Enrichment: ZoomInfo Chat” Gemini 3.5 Flash · Conversational mktg · paraphrase prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as ZoomInfo Chat, over the 9 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ZoomInfo Chat was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Intercom7 of 91Not among the top eight

Drift7 of 90Not among the top eight

Qualified6 of 94Not among the top eight

Chili Piper2 of 90Not among the top eight

Breakout1 of 91Not among the top eight

Qualified.com1 of 91Not among the top eight

Tidio1 of 91Not among the top eight

6sense Conversational Email1 of 90Not among the top eight

Freshchat1 of 90Not among the top eight

HubSpot Conversations1 of 90Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named ZoomInfo Chat. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 9 of the 9 answers that named ZoomInfo Chat and are not a share of its labels.

Domains cited

pipeline.zoominfo.comYour site7

wonderchat.io7

nutshell.com5

cloudtalk.io4

storylane.io4

blog.hubspot.com3

guideflow.com3

learn.g2.com3

monday.com3

perspective.co3

Thirty-five of the forty-two domain citations in answers naming ZoomInfo Chat came from somebody else's page.

Pages cited

pipeline.zoominfo.com/marketing/best-live-website-chat-software6

pipeline.zoominfo.com/marketing/top-business-website-chatbots6

nutshell.com/blog/best-ai-chatbot-for-website5

wonderchat.io/blog/best-ai-chatbots-crm-integration5

wonderchat.io/blog/conversational-marketing-tools-b2b5

cloudtalk.io/blog/best-conversational-marketing-software4

pipeline.zoominfo.com/marketing/b2b-live-chat4

storylane.io/blog/best-b2b-sales-chatbot4

Pages are listed as the models cited them.

Follow ZoomInfo Chat

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

ZoomInfo is the company behind ZoomInfo Chat.

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On record

Wikidata

Website: zoominfo.com
Headquarters: Vancouver, Washington, United States
Founded: 2000
Ownership: Public, GTM on Nasdaq
Also from ZoomInfo: Chorus by ZoomInfo, ZoomInfo + Intent Add-on, ZoomInfo Copilot, ZoomInfo Copilot Dialer, ZoomInfo Engage, ZoomInfo GTM Studio, ZoomInfo GTM Workspace, ZoomInfo Marketing and 11 more

Fetched September 14, 2026, with a correction applied. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ZoomInfo Chat's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ZoomInfo Chat, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for ZoomInfo Chat by email, built from the raw record of the edition. It shows:

where ZoomInfo Chat is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name ZoomInfo Chat, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.