2 categories · RankedSmartlook
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Session replay and heatmaps | GTM data and infrastructure | 2% | 12 of 56 | 29% | 17 | criticized challenger | |
| Web analytics | GTM data and infrastructure | 0% | 67 of 91 | 0% | 1 | under 10 labels · led by Google Analytics 4 at 57% |
Movement
By model
How each model treated Smartlook across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 0 | 0 | 1 | 0 | 1 |
| Mistral Small | 0 | 0 | 1 | 1 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 1 | 1 | 0 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 1 | 0 | 0 | 1 |
| Kimi K2 | 0 | 3 | 0 | 1 | 4 |
| GLM 4.7 FlashX | 0 | 0 | 2 | 0 | 2 |
| MiniMax M2.5 | 0 | 0 | 0 | 1 | 1 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 0 | 0 | 0 | 1 | 1 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Smartlook is a popular choice for mid-market companies, offering session replay and product analytics for web and mobile apps.” Llama 4 Maverick · Session replay · direct prompt · first choice
“Smartlook is budget-friendly with the best mobile app recording in the mid-market, with a generous free tier of 1,500 sessions a month” Claude Haiku 4.5 · Session replay · budget prompt · alternative
“Other budget-friendly options include Smartlook, which offers the best mobile app recording in the mid-market.” Llama 4 Maverick · Session replay · budget prompt · alternative
“Smartlook is often cited as the most budget-friendly upgrade path for startups and mid-sized companies.” Qwen 3.7 Flash · Session replay · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“avoid or exercise extreme caution with Hotjar, FullStory, Mouseflow, LogRocket, and Smartlook” Mistral Small · Session replay · negative prompt · hard negative
“Listed together with Hotjar and FullStory as tools selling the legitimate interest no-consent narrative.” Muse Glimmer 30B · Session replay · negative prompt · soft negative
“Microsoft Clarity, Hotjar, FullStory, Mouseflow, LogRocket, and Smartlook all share common issues” Kimi K2 · Session replay · negative prompt · soft negative
“These tools have been accused of violating state wiretapping laws and privacy regulations” MiniMax M2.5 · Session replay · negative prompt · soft negative
Named alongside
The products named in the same answers as Smartlook, over the 44 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Smartlook was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 42 of the 44 answers that named Smartlook and are not a share of its labels.
Domains cited
151 of the 151 domain citations in answers naming Smartlook came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
smartlook.com is not in Google's top ten for any of the category's searches. In the answers, Smartlook takes 2% of first choices and Microsoft Clarity takes 33%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 880 a month (“smartlook”)
- AI search demand for its name, est.
- 12 a month
- Organic visits to its site
- about 640 a month
- Searches its site ranks for
- 30 · 5 in the top three
- Sites linking to it
- 7,357
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This edition- First choices
- 1 across its categories
- Named in
- 44 answers
- Its own site cited
- in 42 of the answers that named it
Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 189 | 0 | 2026-05-27 | Product analytics, Mobile apps | |
| Comparison | 35 | 0 | 2026-05-27 | ||
| Case study | 18 | undated | |||
| Template or tool | 2 | 0 | 2026-05-27 | ||
| Report or ebook | 1 | undated |
Most recent
- 2026-05-27Business blog
- 2026-05-27Mobile app analytics blog
- 2026-05-27See what your users did before they churned blog
- 2026-05-27Importance educating users blog
- 2026-05-27What can you expect from new smartlook blog
- 2026-05-27Using smartlook continually improve cx devono cresa blog
How it is countedHide how it is counted
Every page smartlook.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Read September 29, 2026.
Follow Smartlook
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Smartlook's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Smartlook, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Smartlook by email, built from the raw record of the edition. It shows:
- where Smartlook is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Smartlook, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.