Session replay and heatmaps · October 2026 Edition
Contentsquare vs Smartlook
One of fourteen models named Contentsquare first on the direct prompt; one named Smartlook. Contentsquare was named by twelve of the fourteen models and Smartlook by twelve and Contentsquare carries 21 labels and Smartlook 17, so the shares are not directly comparable.
Paris, France, founded 2008. Named in six categories this edition.
Named in two categories this edition.
First-choice share3%2%Of first choices across the direct, paraphrase, budget and scale prompts, 0 to 100.
Negative rate14%29%Negative labels as a share of the product's labels, 0 to 100.
Rank in category#7#8A position in a field of 10; printed, not drawn.
Labels2117A count; the two differ.
The two percentage rows are drawn on one 0 to 100 track, Contentsquare reading right to left. Rank and label count are printed, not drawn.Hotjar was named alongside these two in ten of the fourteen direct answers. Microsoft Clarity vs Contentsquare · Microsoft Clarity vs Smartlook · Hotjar vs Contentsquare
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the session replay and heatmaps page.
By framing
How many of the fourteen models made each the first choice, per way of asking, and how many argued against it.
ContentsquareFirst choices, of fourteen modelsSmartlook
Direct112 against Contentsquare
Paraphrase00
Comparative10
Budget-constrained001 against Contentsquare
Scale-constrained10
Negative005 against Smartlook
Bars are first choices, 0 to 14 each sideModels that argued againstA model can name both, so the two sides of a row do not sum to fourteen.
Every model, every framing
The eighty-four answers behind the chart above, one cell each: where Contentsquare and Smartlook stood in it.
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | |||||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | |||||
| Perplexity Sonar | ||||||
| Grok 4.1 Fast | | | ||||
| Mistral Small | | |||||
| DeepSeek V4 Flash | | |||||
| Llama 4 Maverick | | | ||||
| Qwen 3.7 Flash | | |||||
| Kimi K2 | | | | | ||
| GLM 4.7 FlashX | | |||||
| MiniMax M2.5 | | |||||
| GPT-6 Luna | | | | |||
| Muse Glimmer 30B | | |
Contentsquare Smartlook first choice named as an alternative argued againstblank: not namedEach cell is one answer, Contentsquare on the left and Smartlook on the right.The direct prompt
The plain question, one answer per model, grouped by where Contentsquare and Smartlook stood in it.
Contentsquare first, Smartlook not the choice
1 of 14 modelsSmartlook was named in the answer but not as the choice, or not at all.GPT-5.4 miniContentsquare, Mouseflow alternatives: LogRocket
Smartlook first, Contentsquare not the choice
1 of 14 modelsContentsquare was named in the answer but not as the choice, or not at all.Llama 4 MaverickSmartlook alternatives: Adobe Analytics, Fullstory
Neither was the first choice, one was named
2 of 14 modelsThe answer put something else first and named one of the two as an alternative.Kimi K2Hotjar alternatives: LogRocket, Mouseflow, Smartlook
Muse Glimmer 30BFullstory alternatives: Contentsquare, Heap, Hotjar, Microsoft Clarity, PostHog, VWO
Neither was named
10 of 14 modelsThe answer made no first choice from these two in this category.Claude Haiku 4.5Mouseflow alternatives: Hotjar
Gemini 3.5 FlashPendo alternatives: LogRocket, Mouseflow, PostHog
Perplexity SonarFullstory alternatives: Hotjar, LogRocket
Grok 4.1 FastHotjar alternatives: LogRocket, Microsoft Clarity, Mouseflow
Mistral SmallHotjar, Lucky Orange alternatives: Fullstory, PostHog, UXCam
DeepSeek V4 FlashPostHog alternatives: Hotjar, LogRocket, Microsoft Clarity, Mouseflow
Qwen 3.7 FlashHotjar alternatives: LogRocket, Matomo
GLM 4.7 FlashXHotjar alternatives: Crazy Egg, Fullstory, Microsoft Clarity, Mouseflow
MiniMax M2.5Mixpanel alternatives: Fullstory, PostHog, UXCam
GPT-6 LunaPostHog alternatives: Fullstory, Hotjar
Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
The same question asked on behalf of a different buyer. Each standing is computed within its segment and they are never added together. The figures above are the mid-market standing, which is the one the category orders by.
Small business
Level: the same share of first choices.
Contentsquare0%#9 of 10Smartlook0%#6 of 10Mid-marketThe figures above
Contentsquare leads by two points.
Contentsquare3%#7 of 10Smartlook2%#8 of 10Enterprise
Contentsquare leads by nineteen points.
Contentsquare19%#2 of 12Smartlook0%#11 of 12What the models said about Contentsquare
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of six in this category shown.
“Heavy enterprise pricing and complexity; overkill for most mid-market needs” Kimi K2 · direct prompt · hard negative
“enterprise tools only if you need deeper product analytics, governance, or enterprise workflows, because they're generally much more expensive” GPT-5.4 mini · budget prompt · soft negative
“without paying the $50k+ annual contract values required by enterprise-only suites (like FullStory or Contentsquare)” Gemini 3.5 Flash · direct prompt · soft negative
“my default recommendation is Contentsquare if you want the most complete, scalable experience-analytics platform” GPT-5.4 mini · direct prompt · first choice
“Go with FullStory or Contentsquare for deep session replay and journey analytics.” GLM 4.7 FlashX · comparative prompt · first choice
“The sweet spot is usually FullStory, Contentsquare, or LogRocket” DeepSeek V4 Flash · scale prompt · first choice
What the models said about Smartlook
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“avoid or exercise extreme caution with Hotjar, FullStory, Mouseflow, LogRocket, and Smartlook” Mistral Small · negative prompt · hard negative
“Listed together with Hotjar and FullStory as tools selling the legitimate interest no-consent narrative.” Muse Glimmer 30B · negative prompt · soft negative
“Microsoft Clarity, Hotjar, FullStory, Mouseflow, LogRocket, and Smartlook all share common issues” Kimi K2 · negative prompt · soft negative
“Smartlook is a popular choice for mid-market companies, offering session replay and product analytics for web and mobile apps.” Llama 4 Maverick · direct prompt · first choice
“Smartlook is budget-friendly with the best mobile app recording in the mid-market, with a generous free tier of 1,500 sessions a month” Claude Haiku 4.5 · budget prompt · alternative
“Other budget-friendly options include Smartlook, which offers the best mobile app recording in the mid-market.” Llama 4 Maverick · budget prompt · alternative
Also compared
Microsoft Clarity vs ContentsquareMicrosoft Clarity vs SmartlookHotjar vs ContentsquareHotjar vs SmartlookFullstory vs ContentsquareFullstory vs SmartlookPostHog vs ContentsquarePostHog vs SmartlookMouseflow vs ContentsquareMouseflow vs SmartlookLogRocket vs ContentsquareLogRocket vs SmartlookAll twenty-eight head-to-head pages and the full session replay standing
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.