Small businessnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 68 of 115, unchanged
4 categories · RankedGlassbox
75Judge labels
7First choices
9Negative labels
14 / 14Models named it
4Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
11% in Session replay for enterprise buyers
Rank 15 of 142 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 0% of its 6 labels there were negative.
By buyer segmentRead the same way at every buyer size.
Small business70 of 118
0%1 label
under the label threshold
Mid-market15 of 142
2%6 labels
under the label threshold
Enterprise50 of 143
0%2 labels
under the label threshold
In customer intel · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Glassbox for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Customer intelligence and data science | GTM data and infrastructure | 2% | 15 of 142 | 0% | 6 | under 10 labels · led by Amplitude at 18% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Session replay and heatmaps | GTM data and infrastructure | 0% | 32 of 56 | 29% | 7 | under 10 labels · led by Microsoft Clarity at 33% | |
| Web analytics | GTM data and infrastructure | 0% | 26 of 91 | 0% | 4 | under 10 labels · led by Google Analytics 4 at 57% | |
| Product analytics | GTM data and infrastructure | 0% | 19 of 40 | 0% | 1 | under 10 labels · led by Amplitude Analytics at 34% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Glassbox held within the floor in all four categories: no change cleared 11 points.
Best category · Customer intel · by segment
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 146 → 14 of 133
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 30 → 49 of 134
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Customer intel | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 146 → 15 of 142 |
| Session replay | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 32 of 56, unchanged |
| Web analytics | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 26 of 91, unchanged |
| Product analytics | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 28 → 19 of 40 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Glassbox across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Glassbox across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 1 | 0 | 2 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 1 | 0 | 1 |
| Grok 4.20 | 1 | 0 | 2 | 0 | 3 |
| Mistral Small | 1 | 1 | 0 | 0 | 2 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 1 | 3 | 0 | 4 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 2 | 1 | 3 |
| GLM 4.7 FlashX | 0 | 1 | 0 | 0 | 1 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 0 | 0 | 1 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct12 labelsNone
Paraphrase5 labels1
Comparative23 labels1not counted in share
Budget-constrained11 labels6
Scale-constrained10 labelsNone
Negative14 labels3not counted in share
First choiceAlternativeMentionNegative75 labels in all, every segment counted; 7 of the 11 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Glassbox and Improvado are top choices due to their ease of implementation and comprehensive analytics” Mistral Small · Customer intel · paraphrase prompt · first choice
“Lokker or Glassbox: Strong default masking, GDPR tools (EU hosting, HIPAA options).” Grok 4.20 · Session replay · negative prompt · first choice
“For deeper UX and customer journey insights, consider Contentsquare or Glassbox.” Mistral Small · Web analytics · direct prompt · alternative
“FullStory and Glassbox excel at session replay and visual debugging.” GLM 4.7 FlashX · Product analytics · comparative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Enterprise-grade with premium pricing” Kimi K2 · Session replay · direct prompt · hard negative
“Don't infer safety from the product name or a "privacy" feature.” GPT-6 Luna · Session replay · negative prompt · soft negative
Named alongside
The products named in the same answers as Glassbox, over the 75 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Glassbox was named but was not.ShowHide
Named alongside
The products named in the same answers as Glassbox, over the 75 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Glassbox was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Glassbox. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 75 of the 75 answers that named Glassbox and are not a share of its labels.
Domains cited
quantummetric.com49
learn.g2.com30
pendo.io28
amplitude.com27
contentsquare.com27
fullstory.com25
userpilot.com24
g2.com22
koji.so21
kanopylabs.com17
270 of the 270 domain citations in answers naming Glassbox came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
glassbox.com is not in Google's top ten for any of the category's searches. In the answers, Glassbox takes 2% of first choices and Amplitude takes 18%.ShowHide
Search and answers
glassbox.com is not in Google's top ten for any of the category's searches. In the answers, Glassbox takes 2% of first choices and Amplitude takes 18%.
ShowHideIn search
Google, US estimatesPosition for “customer analytics and intelligence platform”
–
not in the top ten
Position for “best customer analytics and intelligence platform”
–
not in the top ten
- Searches for its name, Google
- 6,600 a month (“glassbox”)
- AI search demand for its name, est.
- 161 a month
- Organic visits to its site
- about 9,082 a month
- Searches its site ranks for
- 1,268 · 97 in the top three
- Sites linking to it
- 3,207
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
2%
rank 15 of 142 in customer intel
Segment leader
18%
Amplitude
- First choices
- 7 across its categories
- Named in
- 75 answers
- Its own site cited
- in 75 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on glassbox.com
569
subdomains included
Content
439
counted in the table below
Documentation
0
Product · Integration
36 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 262 | 1 | 2026-09-03 | Mobile apps | |
| News or press | 121 | 2 | 2026-09-09 | ||
| Case study | 19 | 0 | 2022-11-11 | ||
| Conference or event | 19 | 4 | 2026-09-15 | ||
| Comparison | 10 | 0 | 2025-07-21 | Product analytics | |
| Glossary or explainer | 6 | 0 | 2025-10-22 | ||
| Webinar or virtual event | 1 | undated | |||
| Template or tool | 1 | undated |
Most recent
- 2026-09-15Access agenda accessibility london 2 conference or event
- 2026-09-09Glassbox microsoft solutions partner financial services ai news or press
- 2026-09-03What data doesnt know about customers blog
- 2026-08-12Dallas access agenda accessibility conference or event
- 2026-08-03Cx bfsi exchange europe conference or event
- 2026-07-29Glassbox pulse mcp server operational intelligence news or press
How it is countedHide how it is counted
Every page glassbox.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Glassbox
What the judge wrote, as written, with how often. The vendor table decides that these count as Glassbox; a claim can dispute any of them.
Quantum Metric / Glassbox 1
Follow Glassbox
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Glassbox Ltd is the company behind Glassbox.ShowHide
The company
Glassbox Ltd is the company behind Glassbox.
ShowHideOn record
Wikidata- Website
- glassbox.com
- Headquarters
- Petah Tikva, Israel
- Founded
- 2010
- Ownership
- Public, GLBX on Tel Aviv Stock Exchange
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
- For
- highly regulated enterprises
- Certifications
- Solutions Partner with certified software designation for financial services AI within the Microsoft AI Cloud Partner ProgramG2 Leader Summer 2025ISO 27001:2022ISO 27701:2025ISO 27017ISO/IEC 42001:2023SOC 2CSA STAR LEVEL-1
- Hosting
- Ireland (EU)Northern Virginia(USA)SingaporeNorthern Virginia (USA)AWS (USA)
- Customers named
- SoFiSainsbury'sMarriottPurinaNBrownBank LeumiNestléAn Post Insurance
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations
What Glassbox's own pages state, read October 5, 2026: glassbox.com, glassbox.com, trust.glassbox.com, glassbox.com/platform, glassbox.com/case-studies. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Glassbox's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Glassbox, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Glassbox by email, built from the raw record of the edition. It shows:
- where Glassbox is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Glassbox, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.