23 categories · RankedSalesforce
Standing by category
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Field sales tools | Sales | 0% | 15 of 94 | 17% | 12 | accepted challenger | |
| Customer intelligence and data science | GTM data and infrastructure | 0% | 70 of 142 | 40% | 5 | under 10 labels · led by Amplitude at 18% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| AI marketing agents | Marketing | 0% | 109 of 157 | 25% | 4 | under 10 labels · led by HubSpot Breeze at 24% | |
| Sales dialers and calling | Sales | 0% | 25 of 75 | 0% | 4 | under 10 labels · led by CloudTalk at 22% | newNew since September 2026: not ranked then, 0% now. |
| Ecommerce marketing | Marketing | 0% | 31 of 115 | 0% | 3 | under 10 labels · led by HubSpot Marketing Hub at 38% | newNew since September 2026: not ranked then, 0% now. |
| Value selling tools | Sales | 0% | 45 of 116 | 0% | 3 | under 10 labels · led by Minoa at 21% | |
| Dashboards and data visualization | GTM data and infrastructure | 0% | 14 of 52 | 0% | 2 | under 10 labels · led by Microsoft Power BI at 52% | newNew since September 2026: not ranked then, 0% now. |
| Data clean rooms | GTM data and infrastructure | 0% | 86 of 100 | 50% | 2 | under 10 labels · led by Snowflake Data Clean Rooms at 19% | |
| Knowledge base and self-service | Customer | 0% | 70 of 88 | 50% | 2 | under 10 labels · led by Notion at 21% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Order management systems | Revenue operations | 0% | 93 of 131 | 50% | 2 | under 10 labels · led by Zoho Inventory at 25% | |
| Audience and consumer insights platforms | Marketing | 0% | 123 of 155 | 0% | 1 | under 10 labels · led by SparkToro at 19% | |
| Channel partner and local marketing | Partner and channel | 0% | 97 of 124 | 0% | 1 | under 10 labels · led by Channelscaler at 10% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Client onboarding platforms | Customer | 0% | 99 of 104 | 100% | 1 | under 10 labels · led by Rocketlane at 47% | |
| Digital sales rooms | Sales | 0% | 62 of 73 | 0% | 1 | under 10 labels · led by Dock at 29% | |
| Ecommerce search and merchandising | Marketing | 0% | 60 of 74 | 100% | 1 | under 10 labels · led by Algolia at 25% | |
| Email deliverability and testing tools | Marketing | 0% | 96 of 110 | 0% | 1 | under 10 labels · led by GlockApps at 34% | |
| Experimentation and personalization | Marketing | 0% | 53 of 71 | 0% | 1 | under 10 labels · led by VWO at 27% | newNew since September 2026: not ranked then, 0% now. |
| In-app messaging and customer communications | Customer | 0% | 67 of 105 | 0% | 1 | under 10 labels · led by Intercom at 21% | newNew since September 2026: not ranked then, 0% now. |
| Market intelligence platforms | GTM data and infrastructure | 0% | 154 of 172 | 100% | 1 | under 10 labels · led by Apollo.io at 17% | |
| Mobile marketing and push | Marketing | 0% | 53 of 80 | 0% | 1 | under 10 labels · led by OneSignal at 45% | newNew since September 2026: not ranked then, 0% now. |
| Product information management | Revenue operations | 0% | 27 of 68 | 0% | 1 | under 10 labels · led by Plytix at 34% | |
| Sales intelligence and contact data | Sales | 0% | 37 of 52 | 0% | 1 | under 10 labels · led by Apollo.io at 73% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Tag management | GTM data and infrastructure | 0% | 46 of 67 | 0% | 1 | under 10 labels · led by Google Tag Manager at 81% | newNew since September 2026: not ranked then, 0% now. |
Movement
By model
How each model treated Salesforce across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 1 | 0 | 4 | 0 | 5 |
| GPT-5.4 mini | 0 | 2 | 3 | 0 | 5 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 2 | 3 |
| Perplexity Sonar | 0 | 0 | 0 | 0 | 0 |
| Grok 4.1 Fast | 0 | 2 | 1 | 2 | 5 |
| Mistral Small | 1 | 0 | 4 | 0 | 5 |
| DeepSeek V4 Flash | 1 | 1 | 1 | 1 | 4 |
| Llama 4 Maverick | 1 | 1 | 0 | 0 | 2 |
| Qwen 3.7 Flash | 0 | 2 | 5 | 3 | 10 |
| Kimi K2 | 0 | 0 | 1 | 1 | 2 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 1 | 3 |
| MiniMax M2.5 | 0 | 2 | 2 | 0 | 4 |
| GPT-6 Luna | 0 | 0 | 2 | 0 | 2 |
| Muse Glimmer 30B | 0 | 0 | 1 | 1 | 2 |
By framing
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Market leader with the most features, but can be overkill for smaller teams or simpler needs.” Mistral Small · Field sales · comparative prompt · first choice
“The top three overall leaders are Salesforce, Stibo Systems and Akeneo” Claude Haiku 4.5 · PIM · comparative prompt · first choice
“with Salesforce Order Management being the overall top pick” Llama 4 Maverick · Order management · comparative prompt · first choice
“Need the best visualizations/dashboards? → Tableau” DeepSeek V4 Flash · BI & dashboards · comparative prompt · first choice
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“A standalone CRM like Salesforce is not onboarding software... Relying solely on a CRM for onboarding often leads to 'garbage-in, garbage-out' scenarios” Muse Glimmer 30B · Client onboarding · negative prompt · hard negative
“Most dedicated Clean Room vendors (like Salesforce, InfoSum, or SecureScale) operate on enterprise contracts starting at $20k–$50k+, which is usually out of reach for tight budgets.” Qwen 3.7 Flash · Data clean rooms · budget prompt · soft negative
“Standard mobile applications for giant legacy CRMs (such as Salesforce or Microsoft Dynamics) without highly customized, field-specific setups.” Gemini 3.5 Flash · Field sales · negative prompt · soft negative
“Be wary of vendor roadmaps indicating the retirement of key standalone features (e.g., Salesforce retiring its standalone Maps mobile app).” Qwen 3.7 Flash · Field sales · negative prompt · soft negative
Named alongside
The products named in the same answers as Salesforce, over the 140 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Salesforce was named but was not.ShowHide
Named alongside
What carried it into the answer
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 120 of the 140 answers that named Salesforce and are not a share of its labels.
Domains cited
196 of the 196 domain citations in answers naming Salesforce came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
salesforce.com ranks first on Google for the category's searches. In the answers, Salesforce takes 0% of first choices and Badger Maps takes 38%.ShowHide
Search and answers
In search
Google, US estimates- Searches for its name, Google
- 550,000 a month (“salesforce”)
- AI search demand for its name, est.
- 60,632 a month
- Organic visits to its site
- about 7,941,323 a month
- Searches its site ranks for
- 242,877 · 49,522 in the top three
- Sites linking to it
- 211,946
- Paid Google search
- 14 searches its ads show for, about 363 clicks and $8,259 a month (estimate)
In answers
This edition- First choices
- 2 across its categories
- Named in
- 140 answers
- Its own site cited
- in 120 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHide| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Glossary or explainer | 252 | 0 | 2025-06-17 | CRM, CPQ | |
| Blog | 225 | 4 | 2026-09-17 | CRM, CPQ | |
| Case study | 98 | undated | CRM | ||
| Comparison | 44 | 0 | 2026-04-23 | CDP, CRM | |
| News or press | 35 | 20 | 2026-09-24 | ||
| Report or ebook | 29 | 1 | 2026-09-09 | ||
| Template or tool | 11 | 0 | 2026-03-09 | SEO | |
| Conference or event | 8 | 1 | 2026-09-08 | ||
| Webinar or virtual event | 4 | undated | |||
| Podcast or video | 4 | 1 | 2026-09-17 |
Most recent
- 2026-09-24Five dreamforce 2026 takeaways news or press
- 2026-09-23Higher education ai agents news or press
- 2026-09-17What does salesforce do blog
- 2026-09-17Building the agentic enterprise secrets from early adopters podcast or video
- 2026-09-16Why we post trained our own reasoning model news or press
- 2026-09-16Missionsforce expansion agents nvidia openai partnerships news or press
How it is countedHide how it is counted
Every page salesforce.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (12); 0 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Salesforce
Follow Salesforce
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Salesforce.ShowHide
The company
On record
Wikidata- Website
- salesforce.com
- Headquarters
- San Francisco, United States
- Founded
- 1999
- Employees
- about 35,000 (2019)
- Ownership
- Public, CRM on New York Stock Exchange
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · LinkedIn · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- The #1 Agentic AI CRM
- For
- companies of all sizes, from startups and small businesses to large global enterprises
- Price stated
- free salesforce.com
- Starting price
- 0 salesforce.com
- Free plan or trial
- free for 30 days salesforce.com
- Customers named
- VolkswagenEngineGood360PrecinareMarkablePepsicoPandoraWilliams Sonoma
- Not stated on the pages read
- Integrations, certifications, hosting
What Salesforce's own pages state, read October 5, 2026: salesforce.com, salesforce.com/pricing, trust.salesforce.com, salesforce.com/products, salesforce.com/customer-stories. A claimed page can correct any of them.
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Salesforce's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Salesforce, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Salesforce by email, built from the raw record of the edition. It shows:
- where Salesforce is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Salesforce, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.