Small business▼−4Since September 2026: 4% → 0%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 4% in September 2026
Inside the floor by 7 pointsRank 5 → 16 of 63
4 categories · RankedOtter.ai
37Judge labels
0First choices
15Negative labels
13 / 14Models named it
4Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
0% in Conversation intel for mid-market buyers
Rank 21 of 91 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 25% of its 12 labels there were negative.
What the models named instead of Otter.ai →By buyer segmentRead the same way at every buyer size.
Small business17 of 66
0%13 labels
criticized challenger
Mid-market21 of 91
0%12 labels
criticized challenger
Enterprise96 of 96
0%5 labels
under the label threshold
In conversation intel · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Otter.ai for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Conversational intelligence and call recording | Sales | 0% | 21 of 91 | 25% | 12 | criticized challenger | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Field sales tools | Sales | 0% | 46 of 94 | 0% | 1 | under 10 labels · led by Badger Maps at 38% | |
| Meeting scheduling | Sales | 0% | 51 of 58 | 100% | 1 | under 10 labels · led by Calendly at 36% | newNew since September 2026: not ranked then, 0% now. |
| Sales coaching and training | Sales | 0% | 49 of 124 | 0% | 1 | under 10 labels · led by MindTickle at 24% | newNew since September 2026: not ranked then, 0% now. |
Movement
Since September 2026, Otter.ai held within the floor in all four categories: no change cleared 11 points.
Best category · Conversation intel · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 63 → 21 of 87
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 85 → 91 of 91
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Conversation intel | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 63 → 21 of 91 |
| Field sales | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 46 of 94, unchanged |
| Scheduling | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 51 of 58, unchanged |
| Sales coaching | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 49 of 124, unchanged |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Otter.ai across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Otter.ai across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 2 | 0 | 1 | 3 |
| GPT-5.4 mini | 0 | 1 | 0 | 0 | 1 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 0 | 0 | 1 | 1 |
| Grok 4.1 Fast | 0 | 0 | 0 | 0 | 0 |
| Mistral Small | 0 | 1 | 0 | 0 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 1 | 0 | 1 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 0 | 1 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 2 | 0 | 1 | 3 |
| GPT-6 Luna | 0 | 0 | 0 | 1 | 1 |
| Muse Glimmer 30B | 0 | 1 | 1 | 0 | 2 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct1 labelNone
Paraphrase2 labelsNone
Comparative12 labels1not counted in share
Budget-constrained7 labelsNone
Scale-constrained1 labelNone
Negative14 labelsNone
First choiceAlternativeMentionNegative37 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Choose Otter if you want a polished general meeting assistant with sales workflows.” GPT-5.4 mini · Conversation intel · comparative prompt · alternative
“Otter.ai starts around $10–$17/user/month and is best for B2C residential teams” Claude Haiku 4.5 · Field sales · budget prompt · alternative
“Known for accuracy and ease of use, especially for meetings and interviews.” Mistral Small · Conversation intel · comparative prompt · alternative
“Otter is best for individual contributors and small teams on a tight budget” Claude Haiku 4.5 · Conversation intel · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Privacy Lawsuits: Faced multiple class-action lawsuits in 2025 alleging unauthorized recording of conversations without participant consent” MiniMax M2.5 · Conversation intel · negative prompt · hard negative
“described as meeting-note or chat tools that appear in CI rankings mainly because they do transcription” Perplexity Sonar · Conversation intel · negative prompt · hard negative
“Otter.ai: be cautious with sensitive conversations on individual or non-enterprise accounts.” GPT-6 Luna · Conversation intel · negative prompt · soft negative
“Otter.ai requires third-party bots and has privacy concerns due to external data handling” Claude Haiku 4.5 · Scheduling · negative prompt · soft negative
Named alongside
The products named in the same answers as Otter.ai, over the 37 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Otter.ai was named but was not.ShowHide
Named alongside
The products named in the same answers as Otter.ai, over the 37 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Otter.ai was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Otter.ai. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 37 of the 37 answers that named Otter.ai and are not a share of its labels.
Domains cited
cirrusinsight.com18
avoma.com14
cloudtalk.io14
marketintelligencetools.com11
fireflies.ai10
g2.com10
learn.g2.com10
getapp.com9
quo.com9
itsconvo.com8
113 of the 113 domain citations in answers naming Otter.ai came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
otter.ai is not in Google's top ten for any of the category's searches. In the answers, Otter.ai takes 0% of first choices and Avoma takes 41%.ShowHide
Search and answers
otter.ai is not in Google's top ten for any of the category's searches. In the answers, Otter.ai takes 0% of first choices and Avoma takes 41%.
ShowHideIn search
Google, US estimatesPosition for “conversation intelligence and call recording platform”
–
not in the top ten
Position for “best conversation intelligence and call recording platform”
–
not in the top ten
- Searches for its name, Google
- 165,000 a month (“otter.ai”)
- AI search demand for its name, est.
- 1,477 a month
- Organic visits to its site
- about 339,476 a month
- Searches its site ranks for
- 7,231 · 835 in the top three
- Sites linking to it
- 26,098
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
0%
rank 21 of 91 in conversation intel
Segment leader
41%
Avoma
- First choices
- 0 across its categories
- Named in
- 37 answers
- Its own site cited
- in 37 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on otter.ai
560
subdomains included
Content
421
counted in the table below
Documentation
1
Product · Integration
0 · 11
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 385 | undated | |||
| Case study | 11 | undated | |||
| Webinar or virtual event | 8 | 1 | 2026-07-17 | ||
| Comparison | 8 | undated | |||
| Conference or event | 3 | undated | |||
| Podcast or video | 3 | undated | |||
| Glossary or explainer | 2 | undated | |||
| News or press | 1 | undated |
Most recent
- 2026-07-17Live assist webinar od webinar or virtual event
How it is countedHide how it is counted
Every page otter.ai exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Names read as Otter.ai
What the judge wrote, as written, with how often. The vendor table decides that these count as Otter.ai; a claim can dispute any of them.
Otter 2Otter for Sales 1
Follow Otter.ai
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
otter.ai is the company behind Otter.ai.ShowHide
The company
otter.ai is the company behind Otter.ai.
ShowHideOn record
Wikidata- Website
- otter.ai
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- Your AI notetaker is now also your Conversational Knowledge Engine
- For
- individuals, small teams, teams, and enterprises
- Price stated
- Free forever; From $19.99/month per user otter.ai
- Starting price
- 19.99 otter.ai
- Free plan or trial
- Free forever; 7-day free trial included otter.ai
- Integrations claimed
- 2300 otter.ai/integrations
- Certifications
- HIPAA compliance (add-on)CCPAGDPRHIPAASOC 2VPATTX-RAMP Level 2
- Customers named
- Tim DraperLaura Brown, Vice President of Sales at Aiden TechnologiesBrandon Savage, Head of Solution Enablement, Voziq.aiTony RobbinsMatt Sodnicar, Marketing Manager, CanidiumWoven Health CollectiveMRI SoftwareAudience Strategies
- Not stated on the pages read
- Hosting
What Otter.ai's own pages state, read September 28, 2026: otter.ai, otter.ai/pricing, trust.otter.ai, otter.ai/tag/customer-stories, otter.ai/integrations. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Otter.ai's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Otter.ai, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Otter.ai by email, built from the raw record of the edition. It shows:
- where Otter.ai is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Otter.ai, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.