| Category | Vertical | First choices | Rank | Negative rate | Labels | Quadrant |
|---|---|---|---|---|---|---|
| Conversational intelligence and call recording | Sales | 0% | 50 of 50 | 85% | 13 | criticized challenger |
| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Opus 5 | 0 | 0 | 1 | 2 | 3 |
| Claude Opus 4.8 | 0 | 0 | 1 | 2 | 3 |
| GPT-6 Astra | 0 | 0 | 0 | 1 | 1 |
| GPT-5.6 Sol | 0 | 0 | 0 | 1 | 1 |
| Gemini 3.1 Pro | 0 | 0 | 0 | 4 | 4 |
| Perplexity Sonar Pro | 0 | 0 | 0 | 1 | 1 |
Verbatim evidence the judge attached to positive labels.
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Otter.ai — the highest-profile risk right now. Four putative class actions filed August–September 2025 ... so this is past the motion-to-dismiss stage, not a nuisance filing.” Claude Opus 5 · Conversation intel · negative prompt · hard negative
“Avoid if your policy requires zero use of meeting data for training, unless your enterprise contract explicitly overrides this.” GPT-5.6 Sol · Conversation intel · negative prompt · hard negative
“OtterPilot is notorious for scraping Outlook or Google calendars and automatically sending a recording bot to join meetings” Gemini 3.1 Pro · Conversation intel · negative prompt · hard negative
“currently at the center of severe privacy backlash and legal action” Gemini 3.1 Pro · Conversation intel · negative prompt · hard negative
Claiming is free and changes nothing in the data. A claimed page gets a verified contact who is told when each edition publishes; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Otter.ai, applied by version and listed in the change log; and a logo and one-line description supplied by the vendor and marked as such.
It does not get any change to labels, shares or quadrants, any preview, or any say over which quotes appear. Sponsorship is separate: a sponsor funds categories or buyer dimensions and is named on what it funded, and the rules are the same for every sponsor.