GTM AI Index
Index Vendors Medallia › Alternatives · September 2026 Edition
One category · what the models named instead

Alternatives to Medallia, as AI models named them

In the September 2026 Edition, 165 of the 216 answers collected in the one category where Medallia holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 165 answers that did not name Medallia, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Customer feedback and surveys

Customer. Six framings, twelve models, one answer each per buyer segment; an answer counts here when Medallia is not its first choice or an alternative in it.
Small businessMedallia is #14 of 15 here at 0% of first choices, 11 labels.

Seventy-two of the seventy-two answers did not name Medallia; it was the first choice in zero. The first choices in those seventy-two answers, nineteen products in all, the eight most named:

Google Forms18 of 72
Survicate13 of 72
Typeform12 of 72
SurveyMonkey10 of 72
Retently5 of 72
Tally3 of 72
11 more in the record.The full small business standing →
Mid-marketMedallia is #9 of 18 here at 4% of first choices, 33 labels.

Fifty-eight of the seventy-two answers did not name Medallia; it was the first choice in six. The first choices in those fifty-eight answers, twenty-five products in all, the eight most named:

17 more in the record.The full mid-market standing →
EnterpriseMedallia is #3 of 10 here at 15% of first choices, 56 labels.

Thirty-five of the seventy-two answers did not name Medallia; it was the first choice in eleven. The first choices in those thirty-five answers, ten products in all, the eight most named:

2 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of twelve models on behalf of each buyer segment, so a segment is seventy-two answers. An answer belongs on this page when the judge labeled Medallia neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Medallia only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Medallia's side.

Every answer and every label is in the free record. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Medallia was named by a model, not endorsed by anyone.