GTM AI Index
Index Products Gainsight › Alternatives · September 2026 Edition
One category · what the models named instead

Alternatives to Gainsight, as AI models named them

In the September 2026 Edition, 151 of the 216 answers collected in the one category where Gainsight holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 151 answers that did not name Gainsight, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Customer success platforms

Customer. Six framings, twelve models, one answer each per buyer segment; an answer counts here when Gainsight is not its first choice or an alternative in it.
Small businessGainsight is #9 of 9 here at 0% of first choices, 44 labels.

Seventy-two of the seventy-two answers did not name Gainsight; it was the first choice in zero. The first choices in those seventy-two answers, thirteen products in all, the eight most named:

Custify44 of 72
Vitally8 of 72
Akita4 of 72
ChurnZero3 of 72
Totango3 of 72
5 more in the record.The full small business standing →
Mid-marketGainsight is #10 of 10 here at 0% of first choices, 53 labels.

Fifty-seven of the seventy-two answers did not name Gainsight; it was the first choice in five. The first choices in those fifty-seven answers, thirteen products in all, the eight most named:

ChurnZero18 of 57
Vitally12 of 57
Custify9 of 57
Skalin4 of 57
Akita1 of 57
Catalyst1 of 57
5 more in the record.The full mid-market standing →
EnterpriseGainsight is #1 of 7 here at 81% of first choices, 63 labels.

Twenty-two of the seventy-two answers did not name Gainsight; it was the first choice in forty-seven. The first choices in those twenty-two answers, six products in all:

The full enterprise standing →

How to read this

A category is asked six ways of each of twelve models on behalf of each buyer segment, so a segment is seventy-two answers. An answer belongs on this page when the judge labeled Gainsight neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Gainsight only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Gainsight's side.

Every answer and every label is in the free record. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Gainsight was named by a model, not endorsed by anyone.