Index › Vendors › Delighted › Alternatives · September 2026 Edition

One category · what the models named instead

Alternatives to Delighted, as AI models named them

In the September 2026 Edition, 201 of the 216 answers collected in the one category where Delighted holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often

First choices in the 201 answers that did not name Delighted, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Customer feedback and surveys

Customer. Six framings, twelve models, one answer each per buyer segment; an answer counts here when Delighted is not its first choice or an alternative in it.

Small businessDelighted is #13 of 15 here at 0% of first choices, 17 labels.

Sixty-four of the seventy-two answers did not name Delighted; it was the first choice in zero. The first choices in those sixty-four answers, nineteen products in all, the eight most named:

Google Forms17 of 64

SurveyMonkey10 of 64

Survicate10 of 64

Typeform10 of 64

SurveySparrow5 of 64

Retently4 of 64

Tally3 of 64

CustomerGauge2 of 64

11 more in the record.The full small business standing →

Mid-marketDelighted is #10 of 18 here at 4% of first choices, 24 labels.

Sixty-five of the seventy-two answers did not name Delighted; it was the first choice in two. The first choices in those sixty-five answers, twenty-eight products in all, the eight most named:

Google Forms9 of 65

Qualtrics9 of 65

CustomerGauge7 of 65

Medallia6 of 65

Retently5 of 65

Survicate4 of 65

SurveyMonkey3 of 65

SurveySparrow3 of 65

20 more in the record.The full mid-market standing →

EnterpriseDelighted holds 5 labels here, under the 10-label cutoff, so it is unranked.

Seventy-two of the seventy-two answers did not name Delighted; it was the first choice in zero. The first choices in those seventy-two answers, thirteen products in all, the eight most named:

Qualtrics29 of 72

CustomerGauge12 of 72

Medallia11 of 72

SurveyMonkey3 of 72

Pollfish2 of 72

ProductLift2 of 72

AskNicely1 of 72

Enterpret1 of 72

5 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of twelve models on behalf of each buyer segment, so a segment is seventy-two answers. An answer belongs on this page when the judge labeled Delighted neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Delighted only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Delighted's side.

Every answer and every label is in the free record. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Delighted was named by a model, not endorsed by anyone.

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