GTM AI Index
Index Vendors Botpress › Alternatives · September 2026 Edition
One category · what the models named instead

Alternatives to Botpress, as AI models named them

In the September 2026 Edition, 197 of the 216 answers collected in the one category where Botpress holds a standing named it neither as a first choice nor as an alternative. These are the products those answers put first, category by category and buyer by buyer. The output is the models' output.

Named instead, most often
First choices in the 197 answers that did not name Botpress, every category and segment above added together; a product can be counted in several. Each category below keeps its own denominator.

Chatbots and conversational AI for support

Customer. Six framings, twelve models, one answer each per buyer segment; an answer counts here when Botpress is not its first choice or an alternative in it.
Small businessBotpress holds 8 labels here, under the 10-label cutoff, so it is unranked.

Sixty-eight of the seventy-two answers did not name Botpress; it was the first choice in zero. The first choices in those sixty-eight answers, sixteen products in all, the eight most named:

Tidio33 of 68
Intercom11 of 68
Freshdesk5 of 68
Crisp4 of 68
Freshchat3 of 68
Chatbase2 of 68
Helply2 of 68
8 more in the record.The full small business standing →
Mid-marketBotpress is #7 of 10 here at 0% of first choices, 13 labels.

Sixty-four of the seventy-two answers did not name Botpress; it was the first choice in zero. The first choices in those sixty-four answers, eighteen products in all, the eight most named:

Intercom17 of 64
Tidio9 of 64
Zoho Desk3 of 64
Pylon2 of 64
Zendesk2 of 64
Chatsy1 of 64
Decagon1 of 64
10 more in the record.The full mid-market standing →
EnterpriseBotpress is #8 of 12 here at 2% of first choices, 12 labels.

Sixty-five of the seventy-two answers did not name Botpress; it was the first choice in one. The first choices in those sixty-five answers, thirty products in all, the eight most named:

Intercom14 of 65
Ada5 of 65
Kore.ai5 of 65
Zendesk4 of 65
Zendesk AI4 of 65
Cognigy2 of 65
Fini2 of 65
22 more in the record.The full enterprise standing →

How to read this

A category is asked six ways of each of twelve models on behalf of each buyer segment, so a segment is seventy-two answers. An answer belongs on this page when the judge labeled Botpress neither its first choice nor an alternative in it; the products listed are the first choices those answers made, counted once per answer. An answer that named nothing first, or named Botpress only in passing, is in the denominator and adds to no product. The counts are not the category standing, which is on the category page with its share and rank; they are the same record read from Botpress's side.

Every answer and every label is in the free record. The output is the models' output; nothing here is a recommendation by the index, and a product named instead of Botpress was named by a model, not endorsed by anyone.