Every category where a model named Botpress for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Chatbots and conversational AI for support	Customer	0%	20 of 106	8%	13	accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for Botpress yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Botpress across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	0	1
GPT-5.4 mini	0	0	0	0
Gemini 3.5 Flash	2	0	0	2
Perplexity Sonar	0	1	0	1
Grok 4.1 Fast	0	1	0	1
Mistral Small	1	1	0	2
DeepSeek V4 Flash	3	0	0	3
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	1	1
Kimi K2	0	0	0	0
GLM 4.7 FlashX	1	0	0	1
MiniMax M2.5	1	0	0	1

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct1 labelNone

Paraphrase2 labelsNone

Comparative11 labelsNone

Budget-constrained10 labels1

Scale-constrained2 labelsNone

Negative7 labelsNone

First choiceAlternativeMentionNegative33 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Botpress is a developer-friendly platform that is virtually free to build on” Gemini 3.5 Flash · Support chatbots · budget prompt · alternative

“Botpress: Best balance of visual builder and code flexibility” GLM 4.7 FlashX · Support chatbots · comparative prompt · alternative

“Developer team wanting custom control | Botpress or Rasa” DeepSeek V4 Flash · Support chatbots · comparative prompt · alternative

“Maximum control & customization: Rasa, Botpress, or Kore.ai” MiniMax M2.5 · Support chatbots · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“like the free version of Botpress... require heavy backend maintenance... quickly becomes a massive liability.” Qwen 3.7 Flash · Support chatbots · negative prompt · soft negative

Named alongside

The products named in the same answers as Botpress, over the 33 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Botpress was named but was not.

ProductSame answerTook the first choice insteadHead to head

Intercom24 of 337Not in the top three

Tidio20 of 339Not in the top three

Ada15 of 331Not in the top three

Freshdesk11 of 331Not in the top three

Chatbase10 of 332Not in the top three

Rasa10 of 330Not in the top three

Zendesk AI10 of 330Not in the top three

Gorgias9 of 331Not in the top three

Kore.ai9 of 331Not in the top three

Zendesk7 of 332Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Botpress. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 3 of the 33 answers that named Botpress and are not a share of its labels.

Domains cited

eesel.ai3

botpress.comYour site2

capterra.com2

featurebase.app2

fin.ai2

learn.g2.com2

lindy.ai2

proprofschat.com2

askyura.com1

blog.happyfox.com1

Seventeen of the nineteen domain citations in answers naming Botpress came from somebody else's page.

Pages cited

botpress.com/blog/customer-service-chatbot-platforms2

capterra.com/resources/customer-service-chatbot-platforms2

eesel.ai/blog/best-ai-customer-support-chatbot2

fin.ai/learn/best-ai-chatbots-customer-support2

learn.g2.com/best-conversational-support-platforms-for-customer-service2

lindy.ai/blog/best-customer-service-chatbots2

proprofschat.com/blog/best-customer-service-chatbots2

askyura.com/blog/which-ai-chatbot-is-best-for-small-businesses-on-a-budget1

Pages are listed as the models cited them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Botpress's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Botpress, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at botpress.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.