Every category where a model named ManyChat for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
Conversational marketing platforms	Marketing	2%	12 of 87	21%	14	accepted challenger
Chatbots and conversational AI for support	Customer	0%	59 of 114	33%	6	under 10 labels · led by Intercom Fin AI Agent at 41%	=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
SMS and WhatsApp marketing platforms	Marketing	0%	34 of 111	0%	3	under 10 labels · led by Customer.io at 17%
AI marketing agents	Marketing	0%	52 of 157	0%	2	under 10 labels · led by HubSpot Breeze at 24%

Movement

This is the first edition on this tier, so no move can be computed for ManyChat yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated ManyChat across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	0	0	1
GPT-5.4 mini	0	0	0	0	0
Gemini 3.5 Flash	0	3	0	2	5
Perplexity Sonar	0	0	0	0	0
Grok 4.20	0	3	0	0	3
Mistral Small	0	0	1	1	2
DeepSeek V4 Flash	0	3	0	1	4
Llama 4 Maverick	0	0	0	0	0
Qwen 3.7 Flash	0	3	0	0	3
Kimi K2	0	1	0	0	1
GLM 4.7 FlashX	1	0	0	0	1
MiniMax M2.5	0	0	0	0	0
GPT-6 Luna	0	3	0	0	3
Muse Glimmer 30B	0	1	0	1	2

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct0 labelsNone

Paraphrase0 labelsNone

Comparative21 labels1not counted in share

Budget-constrained22 labels4

Scale-constrained2 labelsNone

Negative21 labelsNone

First choiceAlternativeMentionNegative66 labels in all, every segment counted; 4 of the 5 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“My top pick for most small businesses: ManyChat ($15/month) or Tidio ($29/month)” GLM 4.7 FlashX · Conversational mktg · budget prompt · first choice

“Similar to Chatfuel, with free plans for social media chatbots. Great for small businesses starting out.” Claude Haiku 4.5 · Support chatbots · budget prompt · alternative

“ManyChat – free plan with contact limits... ManyChat is the closest like-for-like swap for Chatfuel.” Muse Glimmer 30B · Conversational mktg · budget prompt · alternative

“If most of your customers come from Instagram or Facebook, start with ManyChat's free plan” DeepSeek V4 Flash · Conversational mktg · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“ManyChat — *Avoid for Customer Support (Best kept for Social Media Marketing)*” Gemini 3.5 Flash · Support chatbots · negative prompt · hard negative

“Broken integrations, limited customization, slow and subpar customer support.” Mistral Small · Support chatbots · negative prompt · hard negative

“Cons include "limitations in platform support, reliance on Facebook policies, a learning curve, a pricing structure based on subscribers, and a dependency on Facebook Messenger."” Muse Glimmer 30B · Conversational mktg · negative prompt · soft negative

“For smaller teams, ManyChat and ChatBot have support and functionality limitations.” DeepSeek V4 Flash · Conversational mktg · negative prompt · soft negative

Named alongside

The products named in the same answers as ManyChat, over the 66 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and ManyChat was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Tidio40 of 6620Compare →

Intercom28 of 661Compare →

Drift25 of 663Compare →

Chatfuel17 of 660Not among the top eight

HubSpot Conversations16 of 663Compare →

Crisp13 of 660Not among the top eight

tawk.to12 of 662Not among the top eight

Intercom Fin AI Agent9 of 660Not among the top eight

WATI9 of 660Not among the top eight

Klaviyo SMS8 of 664Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named ManyChat. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 60 of the 66 answers that named ManyChat and are not a share of its labels.

Domains cited

g2.com23

tidio.com21

learn.g2.com14

thecmo.com14

manychat.comYour site13

wonderchat.io13

conferbot.com12

featurebase.app12

guideflow.com11

cloudtalk.io10

130 of the 143 domain citations in answers naming ManyChat came from somebody else's page.

Pages cited

g2.com/categories/conversational-marketing16

thecmo.com/tools/best-conversational-marketing-platform14

wonderchat.io/blog/best-b2b-conversational-marketing-platforms10

guideflow.com/blog/best-conversational-marketing-software9

learn.g2.com/best-conversational-marketing-software9

mailmodo.com/marketing-stash/conversational-marketing-software9

manychat.com/pricing9

cloudtalk.io/blog/best-conversational-marketing-software7

Pages are listed as the models cited them.

Search and answers

manychat.com is not in Google's top ten for any of the category's searches. In the answers, ManyChat takes 2% of first choices and Tidio takes 13%.

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In search

Google, US estimates

Position for “conversational marketing platform”

–

not in the top ten

Searches for its name, Google: 90,500 a month (“manychat”)
AI search demand for its name, est.: 779 a month
Organic visits to its site: about 187,603 a month
Searches its site ranks for: 16,069 · 1,325 in the top three
Sites linking to it: 14,432
Paid Google search: No ads found in the estimate; that does not mean it runs none

Ads on GoogleDetailLess

103+ ads · 85 video, 18 text · 73 shown in the last 30 days

First shown November 2023, as ManyChat, Inc., verified. Ads started 2025-11 to 2026-10: 91 in the year, 12 before. 17 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 12 of 87 in conversational mktg

Segment leader

13%

Tidio

First choices: 4 across its categories
Named in: 66 answers
Its own site cited: in 60 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on manychat.com

10,000

subdomains included

Content

757

counted in the table below

Documentation

8,929

Product · Integration

13 · 0

Kind	Pages	Last 90 days	Latest	Categories named
Report or ebook	413	0	2024-02-10	CLM, CRM
Blog	172	undated
Conference or event	80	1	2026-08-30
Webinar or virtual event	35	0	2025-05-21
News or press	22	2	2026-09-27
Comparison	19	0	2026-04-23
Glossary or explainer	10	0	2026-05-07
Case study	2	0	2024-05-29
Template or tool	2	0	2024-09-21
Podcast or video	2	0	2024-08-24

Most recent

2026-09-27News and announcements 50 news or press
2026-08-30Events and workshops 62 conference or event
2026-08-26Encontre a gente na hotmart 10753 news or press
2026-05-07What is considered a good ctr 10109 glossary or explainer
2026-04-23Create a whatsapp buisness account vs use whatsapp business app 9612 comparison
2026-03-14Pressing button sends just thumb up instead of the whole button content in dm 9285 news or press

How it is countedHide how it is counted

Every page manychat.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read October 5, 2026.

Names read as ManyChat

What the judge wrote, as written, with how often. The vendor table decides that these count as ManyChat; a claim can dispute any of them.

Manychat 3Chatfuel/ManyChat 1ManyChat / Wyzard 1

Follow ManyChat

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

ManyChat is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: Chat Marketing Made Easy with Manychat
manychat.com
For: Creators, small businesses and brands
manychat.com
Price stated: Free $0; Essential $14/mo ($168 billed annually, 18% off); Pro $29/mo ($348 billed annually, 25% off); Business $69/mo ($828 billed annually, 30% off); Advanced $139/mo ($1668 billed annually, 30% off) manychat.com/pricing
Starting price: $0 manychat.com/pricing
Free plan or trial: Start your free trial — no credit card required manychat.com
Integrations claimed: 7000 manychat.com/integrations
Certifications: partner with TikTokOfficial Meta Business Partner#1 Instagram automation platformofficial Meta-approved partnerCloud Security Alliance (CSA) STAR Registry Trusted Cloud ProviderISO/IEC 27001:2022SOC 2 Type IIISO/IEC 42001:2023
Hosting: AWS data centers in Frankfurt, EU
Customers named: @theresa.notes@elprofessordaoratoria@con.tan.do.estrelas@montylans

What ManyChat's own pages state, read October 5, 2026: manychat.com, manychat.com/pricing, manychat.com/security, manychat.com/product/ai, manychat.com/integrations. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when ManyChat's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as ManyChat, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for ManyChat by email, built from the raw record of the edition. It shows:

where ManyChat is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name ManyChat, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.