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GTM AI Index
Index › Products › WATI · October 2026 Edition
1 category · Ranked

WATI

56Judge labels
6First choices
7Negative labels
13 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
5% in SMS & WhatsApp for small business buyers
Rank 11 of 111 in the mid-market standingaccepted challenger
0 of 14 models made it the first choice on the direct prompt; 5% of its 22 labels there were negative.
What the models named instead of WATI →
By buyer segmentRead the same way at every buyer size.
In sms & whatsapp · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named WATI for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
SMS and WhatsApp marketing platformsMarketing4%11 of 1115%22accepted challenger

Movement

This is the first edition on this tier, so no move can be computed for WATI yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated WATI across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500101
GPT-5.4 mini00000
Gemini 3.5 Flash11002
Perplexity Sonar00000
Grok 4.2003003
Mistral Small10102
DeepSeek V4 Flash03003
Llama 4 Maverick00000
Qwen 3.7 Flash01001
Kimi K202103
GLM 4.7 FlashX01012
MiniMax M2.501102
GPT-6 Luna01001
Muse Glimmer 30B11002

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase18 labels6
Comparative23 labels7not counted in share
Budget-constrained1 labelNone
Scale-constrained0 labelsNone
Negative14 labels1not counted in share
First choiceAlternativeMentionNegative56 labels in all, every segment counted; 6 of the 14 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Only use platforms that are Official Meta Business Solution Partners (BSPs) and route messages through the official WhatsApp Business Cloud API (e.g., Wati, Respond.io, CleverTap, Twilio, Bird, or AiSensy)” Gemini 3.5 Flash · SMS & WhatsApp · negative prompt · first choice
“WhatsApp: Wati for a WhatsApp-first, compliant Business API setup with simple automation” Muse Glimmer 30B · SMS & WhatsApp · paraphrase prompt · first choice
“Wati is frequently cited as a top choice for small and mid-sized B2B companies.” Mistral Small · SMS & WhatsApp · paraphrase prompt · first choice
“Official WhatsApp marketing software, broadcasting, automation, CRM, chatbots, contact management and detailed analytics.” Muse Glimmer 30B · SMS & WhatsApp · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“I would generally advise against Wati for a mid-sized B2B.” GLM 4.7 FlashX · SMS & WhatsApp · paraphrase prompt · hard negative

Named alongside

The products named in the same answers as WATI, over the 56 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and WATI was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Twilio36 of 5610Not among the top eight
Brevo28 of 566Not among the top eight
SimpleTexting26 of 564Not among the top eight
Klaviyo SMS24 of 566Not among the top eight
Respond.io21 of 560Not among the top eight
Bird19 of 561Not among the top eight
SlickText18 of 561Not among the top eight
Attentive16 of 562Not among the top eight
EZ Texting13 of 560Not among the top eight
Postscript11 of 561Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named WATI. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 55 of the 56 answers that named WATI and are not a share of its labels.

Domains cited

guideflow.com32
cloudtalk.io27
g2.com25
emailvendorselection.com23
learn.g2.com23
respond.io22
linkedin.com20
twilio.com20
wati.ioYour site19
clevertap.com18

210 of the 229 domain citations in answers naming WATI came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

wati.io is not in Google's top ten for any of the category's searches. In the answers, WATI takes 4% of first choices and Customer.io takes 17%.
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In search

Google, US estimates
Position for “sms marketing platform”
–
not in the top ten
Position for “best sms marketing platform”
–
not in the top ten
Searches for its name, Google
1,900 a month (“wati”)
AI search demand for its name, est.
150 a month
Organic visits to its site
about 6,309 a month
Searches its site ranks for
2,212 · 66 in the top three
Sites linking to it
4,219
Paid Google search
No ads found in the estimate; that does not mean it runs none
Ads on GoogleDetailLess
94 ads · 75 text, 13 video, 6 image · 24 shown in the last 30 days

First shown December 2023, as Clare.AI Limited, verified. Ads started 2025-11 to 2026-10: 83 in the year, 11 before. 8 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
4%
rank 11 of 111 in SMS & WhatsApp
Segment leader
17%
Customer.io
First choices
6 across its categories
Named in
56 answers
Its own site cited
in 55 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on wati.io
5,138
subdomains included
Content
1,191
counted in the table below
Documentation
590
Product · Integration
26 · 8
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog1,00472026-09-04CRM, SEO
Case study61242026-09-07
Report or ebook5242026-09-22CRM
Comparison3862026-08-18
Glossary or explainer2902026-04-17
Template or tool402025-12-31
Webinar or virtual event202024-06-18
Conference or event1undated
How it is countedHide how it is counted

Every page wati.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name CRM (12); 0 name the category the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as WATI

What the judge wrote, as written, with how often. The vendor table decides that these count as WATI; a claim can dispute any of them.
Wati 13WATI (WhatsApp Team Inbox) 1

Follow WATI

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when WATI's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as WATI, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for WATI by email, built from the raw record of the edition. It shows:

  • where WATI is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name WATI, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at wati.io is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.