Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 75 → 71 of 93
1 category · Named, not rankedRasa
20Judge labels
1First choices
5Negative labels
10 / 14Models named it
1Category
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
7 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Rasa was named 7 times in Support chatbots, where Intercom Fin AI Agent led with 41%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
Small business76 of 98
0%2 labels
under the label threshold
Mid-market26 of 114
0%7 labels
under the label threshold
Enterprise35 of 113
0%8 labels
under the label threshold
In support chatbots · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Rasa for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Chatbots and conversational AI for support | Customer | 0% | 26 of 114 | 14% | 7 | under 10 labels · led by Intercom Fin AI Agent at 41% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Rasa held within the floor in its one category: no change cleared 11 points.
Best category · Support chatbots · by segment
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 28 → 26 of 109
Enterprise▼−4Since September 2026: 4% → 0%, −4 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 4% in September 2026
Inside the floor by 7 pointsRank 7 → 32 of 105
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Support chatbots | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 28 → 26 of 114 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Rasa across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Rasa across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 0 | 1 |
| GPT-5.4 mini | 0 | 0 | 0 | 0 | 0 |
| Gemini 3.5 Flash | 0 | 0 | 0 | 0 | 0 |
| Perplexity Sonar | 0 | 1 | 0 | 0 | 1 |
| Grok 4.20 | 0 | 1 | 1 | 0 | 2 |
| Mistral Small | 0 | 0 | 0 | 1 | 1 |
| DeepSeek V4 Flash | 0 | 0 | 0 | 0 | 0 |
| Llama 4 Maverick | 0 | 0 | 0 | 0 | 0 |
| Qwen 3.7 Flash | 0 | 0 | 0 | 0 | 0 |
| Kimi K2 | 0 | 1 | 0 | 0 | 1 |
| GLM 4.7 FlashX | 0 | 0 | 0 | 0 | 0 |
| MiniMax M2.5 | 0 | 0 | 0 | 0 | 0 |
| GPT-6 Luna | 0 | 0 | 0 | 0 | 0 |
| Muse Glimmer 30B | 0 | 1 | 0 | 0 | 1 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct0 labelsNone
Paraphrase0 labelsNone
Comparative6 labelsNone
Budget-constrained5 labels1
Scale-constrained2 labelsNone
Negative7 labelsNone
First choiceAlternativeMentionNegative20 labels in all, every segment counted; 1 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“Fully open-source framework with complete model and data control.” Muse Glimmer 30B · Support chatbots · comparative prompt · alternative
“opt for self-hosted alternatives like Rasa or Botpress” Grok 4.20 · Support chatbots · negative prompt · alternative
“Best for developer control: Rasa, Botpress” Perplexity Sonar · Support chatbots · comparative prompt · alternative
“completely free but requires development expertise” Claude Haiku 4.5 · Support chatbots · budget prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“An open-source option ... but requires more technical expertise.” Mistral Small · Support chatbots · comparative prompt · soft negative
Named alongside
The products named in the same answers as Rasa, over the 20 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Rasa was named but was not.ShowHide
Named alongside
The products named in the same answers as Rasa, over the 20 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Rasa was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Rasa. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 17 of the 20 answers that named Rasa and are not a share of its labels.
Domains cited
botpress.com11
capterra.com10
rasa.comYour site7
wonderchat.io7
zendesk.com7
g2.com6
tidio.com6
lindy.ai5
chatbot.com4
eesel.ai4
Sixty of the sixty-seven domain citations in answers naming Rasa came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
rasa.com is not in Google's top ten for any of the category's searches. In the answers, Rasa takes 0% of first choices and Intercom Fin AI Agent takes 41%.ShowHide
Search and answers
rasa.com is not in Google's top ten for any of the category's searches. In the answers, Rasa takes 0% of first choices and Intercom Fin AI Agent takes 41%.
ShowHideIn search
Google, US estimatesPosition for “customer support chatbot platform”
–
not in the top ten
Position for “best customer support chatbot platform”
–
not in the top ten
- Searches for its name, Google
- 49,500 a month (“rasa”)
- AI search demand for its name, est.
- 2,151 a month
- Organic visits to its site
- about 14,798 a month
- Searches its site ranks for
- 1,356 · 113 in the top three
- Sites linking to it
- 5,997
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
0%
rank 26 of 114 in support chatbots
Segment leader
41%
Intercom Fin AI Agent
- First choices
- 1 across its categories
- Named in
- 20 answers
- Its own site cited
- in 17 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on rasa.com
903
subdomains included
Content
450
counted in the table below
Documentation
252
Product · Integration
5 · 0
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 289 | 11 | 2026-09-28 | ||
| Comparison | 38 | 1 | 2026-07-01 | ||
| Glossary or explainer | 32 | undated | |||
| Report or ebook | 31 | 16 | 2026-09-24 | ||
| Conference or event | 27 | undated | |||
| Case study | 19 | 0 | 2025-01-01 | ||
| Webinar or virtual event | 13 | 0 | 2024-04-24 | ||
| Template or tool | 1 | 1 | 2026-09-01 |
Most recent
- 2026-09-28You have an agent platform rasa gives you an agent factory blog
- 2026-09-24Sign off an agent action register report or ebook
- 2026-09-23Measure a handoff that loses context report or ebook
- 2026-09-22Fail over speech vendors mid call report or ebook
- 2026-09-20Scope an mcp transport swap report or ebook
- 2026-09-19Audit documents an agent produces report or ebook
Events in person
Last twelve months
- August 4, 2026 to August 6, 2026Ai4 2026Las Vegas · exhibited
- April 28, 2026 to April 30, 2026Beyond Boundaries 2026Barcelona, Spain · hosted
As the event pages on rasa.com state them, read September 28, 2026.
How it is countedHide how it is counted
Every page rasa.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow Rasa
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
rasa-sdk is the company behind Rasa.ShowHide
The company
rasa-sdk is the company behind Rasa.
ShowHideOn record
Wikidata- Website
- rasa.com
- Headquarters
- San Francisco
- Founded
- 2016
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata
In its own words
Stated by the vendor, not checked- Positioning
- AI Agent Platform for Product Teams
- For
- product teams building customer-facing AI
- Price stated
- Free Developer Edition, Growth, Enterprise rasa.com/pricing
- Starting price
- 0 rasa.com/pricing
- Free plan or trial
- The Rasa Developer Edition is free and gives you access to Rasa with CALM. rasa.com
- Certifications
- GDPRHIPAAEU AI Act
- Hosting
- your regionOn-premise by default
- Customers named
- ERGO Group AGAutodeskProvidenceOrangeeUpravaJetBrainsAlbert Heijnnib Group
- Not stated on the pages read
- Integrations
What Rasa's own pages state, read September 28, 2026: rasa.com, rasa.com/pricing, rasa.com/docs/studio/security/authorization, rasa.com/platform, rasa.com/customers. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Rasa's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Rasa, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Rasa by email, built from the raw record of the edition. It shows:
- where Rasa is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Rasa, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.