Every category where a model named Chatbase for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Chatbots and conversational AI for support	Customer	0%	24 of 106	0%	5	under 10 labels · led by Intercom at 35%

Movement

This is the first edition on this tier, so no move can be computed for Chatbase yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Chatbase across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	Alternative	Labels
Claude Haiku 4.5	1	1
GPT-5.4 mini	0	0
Gemini 3.5 Flash	1	1
Perplexity Sonar	0	0
Grok 4.1 Fast	1	1
Mistral Small	0	0
DeepSeek V4 Flash	1	1
Llama 4 Maverick	0	0
Qwen 3.7 Flash	1	1
Kimi K2	0	0
GLM 4.7 FlashX	0	0
MiniMax M2.5	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct3 labelsNone

Paraphrase0 labelsNone

Comparative6 labels1not counted in share

Budget-constrained7 labelsNone

Scale-constrained2 labelsNone

Negative5 labels2not counted in share

First choiceAlternativeMentionNegative23 labels in all, every segment counted; 0 of the 3 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Choose Chatbase or Chatling if: You only need a lightweight AI chatbot trained on your website content” DeepSeek V4 Flash · Support chatbots · budget prompt · alternative

“The fastest way to get a working bot live ... favorite for individuals and small teams” Claude Haiku 4.5 · Support chatbots · budget prompt · alternative

“Chatbase: Best No-Code Generative AI Chatbot ... incredibly fast and highly rated” Gemini 3.5 Flash · Support chatbots · budget prompt · alternative

“Excellent for turning a PDF or website into a functional chatbot quickly” Qwen 3.7 Flash · Support chatbots · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

No model argued against it.

Named alongside

The products named in the same answers as Chatbase, over the 23 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Chatbase was named but was not.

ProductSame answerTook the first choice insteadHead to head

Tidio21 of 2311Not in the top three

Intercom19 of 235Not in the top three

Botpress10 of 230Not in the top three

Freshdesk9 of 232Not in the top three

Gorgias8 of 232Not in the top three

Ada8 of 231Not in the top three

Zendesk AI7 of 230Not in the top three

Crisp6 of 230Not in the top three

ManyChat6 of 230Not in the top three

Drift5 of 230Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Chatbase. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 2 of the 23 answers that named Chatbase and are not a share of its labels.

Domains cited

eesel.ai2

featurebase.app2

fin.ai2

askyura.com1

connect.lime-technologies.com1

freshworks.com1

lindy.ai1

proprofschat.com1

quidget.ai1

teamsupport.com1

Thirteen of the thirteen domain citations in answers naming Chatbase came from somebody else's page.

Pages cited

featurebase.app/blog/ai-chatbot-platforms2

fin.ai/learn/best-ai-chatbots-customer-support2

askyura.com/blog/which-ai-chatbot-is-best-for-small-businesses-on-a-budget1

connect.lime-technologies.com/en/blog/chatbot-providers1

eesel.ai/blog/best-ai-customer-support-chatbot1

eesel.ai/blog/cheapest-ai-apps-for-helpdesk1

freshworks.com/customer-service/support/ai1

lindy.ai/blog/best-customer-service-chatbots1

Pages are listed as the models cited them.

Names read as Chatbase

What the judge wrote, as written, with how often. The vendor table decides that these count as Chatbase; a claim can dispute any of them.

Chatling/Chatbase 1

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Chatbase's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Chatbase, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at chatbase.co is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.