Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 82 → 26 of 90
6 categories · RankedPodium
126Judge labels
1First choices
53Negative labels
14 / 14Models named it
6Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Best standing
2% in Reviews for mid-market buyers
Rank 12 of 92 in the mid-market standingaccepted challenger
1 of 14 models made it the first choice on the direct prompt; 21% of its 38 labels there were negative.
What the models named instead of Podium →By buyer segmentRead the same way at every buyer size.
Small business26 of 97
0%46 labels
criticized challenger
Mid-market12 of 92
2%38 labels
accepted challenger
Enterprise88 of 88
0%20 labels
criticized challenger
In reviews · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading
Standing by category
Every category where a model named Podium for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
| Category | Function | Share | Rank | Negative rate | Labels | Quadrant | Since September 2026 |
|---|---|---|---|---|---|---|---|
| Review and reputation management | Marketing | 2% | 12 of 92 | 21% | 38 | accepted challenger | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
| Conversational marketing platforms | Marketing | 0% | 66 of 87 | 33% | 3 | under 10 labels · led by Tidio at 13% | |
| Local listings management | Marketing | 0% | 50 of 65 | 50% | 2 | under 10 labels · led by BrightLocal at 33% | |
| Chatbots and conversational AI for support | Customer | 0% | 101 of 114 | 100% | 1 | under 10 labels · led by Intercom Fin AI Agent at 41% | newNew since September 2026: not ranked then, 0% now. |
| Lead routing and management | Sales | 0% | 98 of 111 | 100% | 1 | under 10 labels · led by LeadAngel at 26% | newNew since September 2026: not ranked then, 0% now. |
| Mobile marketing and push | Marketing | 0% | 70 of 80 | 100% | 1 | under 10 labels · led by OneSignal at 45% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. |
Movement
Since September 2026, Podium held within the floor in all six categories: no change cleared 11 points.
Best category · Reviews · by segment
Mid-market▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
2%from 0% in September 2026
Inside the floor by 9 pointsRank 26 → 11 of 86
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 11 pointsRank 89 → 81 of 84
All categories · Mid-market
| Category | September 2026 | Now | Change | Reading | Rank |
|---|---|---|---|---|---|
| Reviews | 0% | 2% | ▲+2Since September 2026: 0% → 2%, +2 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 26 → 12 of 92 |
| Conversational mktg | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 66 of 87, unchanged |
| Local listings | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 50 of 65, unchanged |
| Support chatbots | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 101 of 114, unchanged |
| Lead routing | 0% | 0% | newNew since September 2026: not ranked then, 0% now. | New this edition | Rank 98 of 111, unchanged |
| Mobile & push | 0% | 0% | =heldSince September 2026: 0% → 0%, ±0 points. Inside the 11-point floor: within noise. Read over the models both editions asked. | Within noise | Rank 71 → 70 of 80 |
Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.
The floor is 11 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions
By model
How each model treated Podium across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.ShowHide
By model
How each model treated Podium across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
ShowHide| Model | First choice | Alternative | Mention | Negative | Labels |
|---|---|---|---|---|---|
| Claude Haiku 4.5 | 0 | 1 | 0 | 2 | 3 |
| GPT-5.4 mini | 0 | 2 | 0 | 1 | 3 |
| Gemini 3.5 Flash | 0 | 1 | 0 | 4 | 5 |
| Perplexity Sonar | 0 | 1 | 1 | 0 | 2 |
| Grok 4.20 | 0 | 3 | 1 | 0 | 4 |
| Mistral Small | 0 | 1 | 2 | 0 | 3 |
| DeepSeek V4 Flash | 0 | 4 | 0 | 3 | 7 |
| Llama 4 Maverick | 0 | 0 | 1 | 0 | 1 |
| Qwen 3.7 Flash | 0 | 3 | 0 | 1 | 4 |
| Kimi K2 | 0 | 2 | 3 | 0 | 5 |
| GLM 4.7 FlashX | 0 | 1 | 1 | 1 | 3 |
| MiniMax M2.5 | 1 | 1 | 0 | 0 | 2 |
| GPT-6 Luna | 0 | 0 | 1 | 1 | 2 |
| Muse Glimmer 30B | 0 | 1 | 1 | 0 | 2 |
By framing
Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct13 labels1
Paraphrase13 labelsNone
Comparative34 labels1not counted in share
Budget-constrained11 labelsNone
Scale-constrained16 labelsNone
Negative39 labelsNone
First choiceAlternativeMentionNegative126 labels in all, every segment counted; 1 of the 2 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.
What the models said for it
Verbatim evidence the judge attached to positive labels.
“I'd recommend starting with Birdeye or Podium as they balance features with mid-market pricing” MiniMax M2.5 · Reviews · direct prompt · first choice
“Prioritize platforms with transparent pricing (e.g., Birch, SOCi, Podium \u2014 though even these deserve scrutiny)” DeepSeek V4 Flash · Reviews · negative prompt · alternative
“I'd lean toward Podium instead if your main goal is simple review generation and customer communication” GPT-5.4 mini · Reviews · paraphrase prompt · alternative
“Industry-standard platforms (like Birdeye, Podium, ReviewGrower, or Yotpo) are generally safe *if* used legally” Qwen 3.7 Flash · Reviews · negative prompt · alternative
And against it
Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.
“Platforms to AVOID if You Have a Limited Budget ... Birdeye and Podium” Gemini 3.5 Flash · Reviews · budget prompt · hard negative
“Stay away from Podium and Birdeye if budget is a concern” DeepSeek V4 Flash · Reviews · budget prompt · hard negative
“I'd scrutinize the contract and cancellation terms... BBB pages show recurring customer complaints about renewals, cancellation, billing, and support” GPT-6 Luna · Reviews · negative prompt · soft negative
“Users report slow CRM integration, high pricing that's a concern for budget-conscious businesses, and ineffective search functionality” Claude Haiku 4.5 · Lead routing · negative prompt · soft negative
Named alongside
The products named in the same answers as Podium, over the 126 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Podium was named but was not.ShowHide
Named alongside
The products named in the same answers as Podium, over the 126 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Podium was named but was not.
ShowHideProductSame answerTook the first choice insteadHead to head
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.
What carried it into the answer
The sites and pages cited by the answers that named Podium. A fact about retrieval, not a lever on the model.
Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 116 of the 126 answers that named Podium and are not a share of its labels.
Domains cited
usa.inquirer.net60
birdeye.com56
g2.com54
learn.g2.com48
thecmo.com35
appfollow.io31
viasocket.com30
guideflow.com29
capterra.com28
surveysparrow.com25
396 of the 396 domain citations in answers naming Podium came from somebody else's page.
Pages cited
Pages are listed as the models cited them.
Search and answers
podium.com is not in Google's top ten for any of the category's searches. In the answers, Podium takes 2% of first choices and Birdeye takes 18%.ShowHide
Search and answers
podium.com is not in Google's top ten for any of the category's searches. In the answers, Podium takes 2% of first choices and Birdeye takes 18%.
ShowHideIn search
Google, US estimatesPosition for “online review management platform”
–
not in the top ten
Position for “best online review management platform”
–
not in the top ten
- Searches for its name, Google
- 110,000 a month (“podium”)
- AI search demand for its name, est.
- 5,781 a month
- Organic visits to its site
- about 141,019 a month
- Searches its site ranks for
- 25,367 · 1,005 in the top three
- Sites linking to it
- 9,498
- Paid Google search
- No ads found in the estimate; that does not mean it runs none
In answers
This editionShare of first choices
2%
rank 12 of 92 in reviews
Segment leader
18%
Birdeye
- First choices
- 1 across its categories
- Named in
- 126 answers
- Its own site cited
- in 116 of the answers that named it
Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.
What it publishes
ShowHide
What it publishes
ShowHideAddresses on podium.com
2,661
subdomains included
Content
2,245
counted in the table below
Documentation
3
Product · Integration
48 · 1
| Kind | Pages | Last 90 days | 2025-10 to 2026-09 | Latest | Categories named |
|---|---|---|---|---|---|
| Blog | 1,341 | 20 | 2026-09-29 | CRM, SEO | |
| Webinar or virtual event | 285 | 21 | 2026-09-29 | SEO | |
| Report or ebook | 285 | 4 | 2026-09-29 | SEO | |
| Case study | 223 | 69 | 2026-09-29 | CRM | |
| Glossary or explainer | 51 | undated | SEO, CRM | ||
| Comparison | 32 | 1 | 2026-09-28 | SEO | |
| Podcast or video | 19 | 3 | 2026-09-29 | ||
| Conference or event | 8 | 7 | 2026-10-26 | ||
| News or press | 1 | undated |
Most recent
- 2026-10-26Trane comfort specialists tcs 2026 conference or event
- 2026-09-29Mss conference or event
- 2026-09-29Customer story case study
- 2026-09-29Case study case study
- 2026-09-29Webinar webinar or virtual event
- 2026-09-29From patientnow to podium how bright beauty medspa found one system that does it all case study
How it is countedHide how it is counted
Every page podium.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. Of its titles that name a category, most name SEO (39); 0 name its categories the models place it in. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.
Follow Podium
An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.
Already following? Everything you follow, with a stop for each.
The company
Podium.ShowHide
The company
Podium.
ShowHideOn record
Wikidata- Website
- podium.com
- Headquarters
- Lehi, United States
- Founded
- 2013
Fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase
In its own words
Stated by the vendor, not checked- Positioning
- AI Lead Generation & Lead Management Platform
- For
- local businesses
- Customers named
- Madera ToyotaCentral Maine MotorsFette FordArctic AirWarner Super ServiceTop Mechanical Service Inc.Air DesignResults Medical Aesthetics
- Not stated on the pages read
- Price, starting price, free plan or trial, integrations, certifications, hosting
What Podium's own pages state, read September 28, 2026: podium.com, podium.com/pricing, trust.podium.com, podium.com/product/inbox, podium.com/partners. A claimed page can correct any of them.
Is this your product?
Claim this page
Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Podium's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Podium, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.
What a new claim receivesHide what a new claim receives
A new claim receives the current edition's vendor brief for Podium by email, built from the raw record of the edition. It shows:
- where Podium is named, by buyer and by framing, and which cells hold its first choices;
- the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
- its vocabulary against the segment leader's, and the pages the models cited;
- who was chosen in the answers that did not name Podium, and every reason the record gives;
- a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
- one page of published figures cleared to show a buyer.