Every category where a model named Podium for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant
Review and reputation management	Marketing	0%	26 of 103	32%	41	criticized challenger
Customer success platforms	Customer	0%	49 of 69	0%	1	under 10 labels · led by ChurnZero at 39%
Mobile marketing and push	Marketing	0%	71 of 75	100%	1	under 10 labels · led by OneSignal at 34%

Movement

This is the first edition on this tier, so no move can be computed for Podium yet. The next is due October 1, 2026. From the next edition this section shows, per buyer segment, whether its share moved by more than the measured noise floor.

By model

How each model treated Podium across every prompt where it was named for a mid-market B2B company. Twelve models, six prompts per category.

Model	First choice	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	1	0	1	2
GPT-5.4 mini	0	1	0	0	1
Gemini 3.5 Flash	0	1	1	2	4
Perplexity Sonar	0	3	0	0	3
Grok 4.1 Fast	0	1	2	2	5
Mistral Small	0	1	0	0	1
DeepSeek V4 Flash	0	2	1	3	6
Llama 4 Maverick	0	1	2	0	3
Qwen 3.7 Flash	1	0	2	2	5
Kimi K2	0	1	2	4	7
GLM 4.7 FlashX	0	2	1	0	3
MiniMax M2.5	0	2	1	0	3

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct9 labelsNone

Paraphrase16 labelsNone

Comparative29 labels1not counted in share

Budget-constrained15 labelsNone

Scale-constrained13 labelsNone

Negative32 labelsNone

First choiceAlternativeMentionNegative114 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Are you a dentist/auto dealer wanting to chat via text? → Choose Podium.” Qwen 3.7 Flash · Reviews · comparative prompt · first choice

“Other options to consider are ReviewGrower and Podium, which offer various features and pricing plans.” Llama 4 Maverick · Reviews · budget prompt · alternative

“Reputable platforms: Birdeye, Podium, ReviewTrackers, NiceJob, GatherUp, BrightLocal” GLM 4.7 FlashX · Reviews · negative prompt · alternative

“Choose Podium if your review strategy depends on SMS and fast customer replies.” Perplexity Sonar · Reviews · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“1. Podium ⚠️ Significant Red Flags - Contract Traps: Annual contracts with auto-renewals and difficult cancellation policies” Kimi K2 · Mobile & push · negative prompt · hard negative

“High BBB complaint volumes (Podium: D- rating, 200+ in 3 years) ... billing disputes, hard cancellations” Grok 4.1 Fast · Reviews · negative prompt · hard negative

“Avoid if budget is tight: Podium, Birdeye, Weave, and Reputation.com” DeepSeek V4 Flash · Reviews · budget prompt · hard negative

“Podium ($249+/month) are excellent but overkill for limited budgets” Kimi K2 · Reviews · budget prompt · hard negative

Named alongside

The products named in the same answers as Podium, over the 114 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Podium was named but was not.

ProductSame answerTook the first choice insteadHead to head

Birdeye99 of 11427Not in the top three

Reputation58 of 1149Not in the top three

NiceJob53 of 11421Not in the top three

ReviewTrackers37 of 1146Not in the top three

BrightLocal31 of 1143Not in the top three

Trustpilot30 of 1140Not in the top three

GatherUp25 of 1141Not in the top three

ReviewGrower24 of 1147Not in the top three

Yext24 of 1140Not in the top three

Reviewflowz22 of 1147Not in the top three

A head-to-head page exists where both products are in a category's top three. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Podium. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, four of the twelve in this edition, so these counts come from 16 of the 114 answers that named Podium and are not a share of its labels.

Domains cited

appfollow.io10

birdeye.com10

usa.inquirer.net10

g2.com8

learn.g2.com6

almcorp.com5

gartner.com5

ranked.solutions5

thecmo.com5

alchemer.com4

Sixty-eight of the sixty-eight domain citations in answers naming Podium came from somebody else's page.

Pages cited

appfollow.io/blog/reputation-management-software10

usa.inquirer.net/191823/best-reputation-management-software10

learn.g2.com/best-review-management-software6

almcorp.com/blog/top-reputation-management-tools5

gartner.com/reviews/market/online-reputation-management-software5

learn.g2.com/best-online-reputation-management-tools5

ranked.solutions/rankings/review-management-software5

thecmo.com/tools/best-reputation-management-software5

Pages are listed as the models cited them.

The company

Podium.

Website: podium.com
Headquarters: Lehi, United States
Founded: 2013

From Wikidata, fetched September 14, 2026. These describe the company, not the product's standing, and a claimed page can dispute any of them. · Wikidata · Crunchbase

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Podium's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Podium, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

It does not get any change to labels, shares or verdicts, any preview, or any say over which quotes appear. A verification link goes to your work email; an address at podium.com is approved on the spot, any other address is reviewed by hand.

Your name and company appear on the claimed page, or the company alone if you ask below. A title and a LinkedIn address appear there too if you give them, and are left off if you do not. Your email address is never published.