Podium vs Reputation
One of fourteen models named Podium first on the direct prompt; one named Reputation. Podium was named by fourteen of the fourteen models and Reputation by thirteen and Podium carries 38 labels and Reputation 28, so the shares are not directly comparable.
Lehi, United States, founded 2013. Named in six categories this edition.
By Reputation.com, Redwood City, United States, founded 2006. Named in three categories this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all fourteen models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the review and reputation management page.
By framing
PodiumFirst choices, of fourteen modelsReputation
Across every category in the October 2026 Edition, Podium and Reputation were named in the same answer forty-six times, of the 126 answers naming Podium and the 114 naming Reputation. In those answers Reputation took the first choice two times and Podium one.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | ||||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | | ||||
| Grok 4.1 Fast | | | | |||
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | ||||||
| Qwen 3.7 Flash | | | ||||
| Kimi K2 | | | ||||
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | | |||
| GPT-6 Luna | | | ||||
| Muse Glimmer 30B | |
Podium Reputation first choice named as an alternative argued againstblank: not namedEach cell is one answer, Podium on the left and Reputation on the right.The direct prompt
Podium first, Reputation an alternative
1 of 14 modelsReputation was named in the answer but not as the choice, or not at all.Reputation first, Podium not the choice
1 of 14 modelsPodium was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
6 of 14 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
6 of 14 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Podium0%#10 of 11Reputation0%#11 of 11Podium2%#3 of 9Reputation2%#5 of 9Reputation24%#2 of 9Podium0%#9 of 9What the models said about Podium
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“Platforms to AVOID if You Have a Limited Budget ... Birdeye and Podium” Gemini 3.5 Flash · budget prompt · hard negative
“Stay away from Podium and Birdeye if budget is a concern” DeepSeek V4 Flash · budget prompt · hard negative
“I'd scrutinize the contract and cancellation terms... BBB pages show recurring customer complaints about renewals, cancellation, billing, and support” GPT-6 Luna · negative prompt · soft negative
“I'd recommend starting with Birdeye or Podium as they balance features with mid-market pricing” MiniMax M2.5 · direct prompt · first choice
“Prioritize platforms with transparent pricing (e.g., Birch, SOCi, Podium \u2014 though even these deserve scrutiny)” DeepSeek V4 Flash · negative prompt · alternative
“I'd lean toward Podium instead if your main goal is simple review generation and customer communication” GPT-5.4 mini · paraphrase prompt · alternative
What the models said about Reputation
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Platforms to Be Cautious About ... Reputation.com ... BBB rating of D- ... Reputation.com and Yext are the two most consistently flagged *major* platforms in my research.” DeepSeek V4 Flash · negative prompt · hard negative
“avoid Reputation.com unless you're a large enterprise (it starts at ~$520/month and is overly complex for mid-market)” Kimi K2 · paraphrase prompt · hard negative
“its software version receives mixed to negative reviews on platforms like G2 regarding usability and technical reliability” GLM 4.7 FlashX · negative prompt · soft negative
“the strongest single pick from the results is Reputation because G2 explicitly labels it "Best for Mid-Market"” Perplexity Sonar · direct prompt · first choice
“Reputation.com is another strong option, especially for managing customer reviews and local listings” Mistral Small · paraphrase prompt · alternative
“Reputation is another option, particularly if managing multiple locations is central to the job” GPT-6 Luna · direct prompt · alternative
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.