Birdeye vs Reputation
Five of twelve models named Birdeye first on the direct prompt; zero named Reputation. Both were named by all twelve models and Birdeye carries 49 labels and Reputation 37, so the shares are not directly comparable.
Named in six categories this edition.
By Reputation.com, Redwood City, United States, founded 2006. Named in one category this edition.
Share is the count of first choices across the direct, paraphrase, budget and scale prompts over all twelve models, for a mid-market B2B company; rank is within the category; every quote names the model and the prompt it came from. Both figures come from the review and reputation management page.
By framing
BirdeyeFirst choices, of twelve modelsReputation
Across every category in the September 2026 Edition, Birdeye and Reputation were named in the same answer 100 times, of the 186 answers naming Birdeye and the 108 naming Reputation. In those answers Reputation took the first choice nine times and Birdeye thirty-two.
Every model, every framing
| Model | Direct | Paraphrase | Comparative | Budget-constrained | Scale-constrained | Negative |
|---|---|---|---|---|---|---|
| Claude Haiku 4.5 | | | | | ||
| GPT-5.4 mini | | | | |||
| Gemini 3.5 Flash | | | | | ||
| Perplexity Sonar | | | | | ||
| Grok 4.1 Fast | | | | | | |
| Mistral Small | | | ||||
| DeepSeek V4 Flash | | | | | | |
| Llama 4 Maverick | | |||||
| Qwen 3.7 Flash | | | | | | |
| Kimi K2 | | | | | | |
| GLM 4.7 FlashX | | | | |||
| MiniMax M2.5 | | | |
Birdeye Reputation first choice named as an alternative argued againstblank: not namedEach cell is one answer, Birdeye on the left and Reputation on the right.The direct prompt
Birdeye first, Reputation not the choice
5 of 12 modelsReputation was named in the answer but not as the choice, or not at all.Neither was the first choice, one was named
5 of 12 modelsThe answer put something else first and named one of the two as an alternative.Neither was named
2 of 12 modelsThe answer made no first choice from these two in this category.Bold names in an answer are the products the judge labeled a first choice; a model naming several gives each of them that label. The full answer text for every row is in the record.
By buyer segment
Birdeye8%#3 of 11Reputation0%#10 of 11Birdeye26%#1 of 14Reputation4%#4 of 14What the models said about Birdeye
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of seven in this category shown.
“What to Avoid on a Budget - Birdeye ($299+/month) ... overkill for limited budgets” Kimi K2 · budget prompt · hard negative
“Avoid Birdeye and Reputation.com unless you have many physical locations” DeepSeek V4 Flash · paraphrase prompt · hard negative
“This is perhaps the most consistently flagged platform for predatory practices.” DeepSeek V4 Flash · negative prompt · hard negative
“I'd recommend Birdeye if you want the strongest all-around platform for reviews, listings, and automated reputation workflows” Perplexity Sonar · paraphrase prompt · first choice
“Choose Birdeye if you need a broad platform for many locations and want reviews, listings, and response workflows together.” Perplexity Sonar · comparative prompt · first choice
“1. Birdeye - Best for Multi-Location Businesses ... Strengths: All-in-one platform for local business reputation management” GLM 4.7 FlashX · comparative prompt · first choice
What the models said about Reputation
Every negative label with a quote, up to three, then the highest-weighted positives, up to three. Six of eight in this category shown.
“Frequent Trustpilot accusations of scams, undelivered services ... Users report it as "flawed" for reputation tracking.” Grok 4.1 Fast · negative prompt · hard negative
“Avoid Birdeye and Reputation.com unless you have many physical locations” DeepSeek V4 Flash · paraphrase prompt · hard negative
“Avoid if budget is tight: Podium, Birdeye, Weave, and Reputation.com” DeepSeek V4 Flash · budget prompt · hard negative
“2. Reputation.com - Best for Enterprise Multi-Location ... Deep analytics and enterprise capabilities” GLM 4.7 FlashX · comparative prompt · first choice
“I'd recommend Birdeye or Reputation.com as top reputation management tools.” Grok 4.1 Fast · paraphrase prompt · first choice
“Need everything in one place? → Birdeye or Reputation.com.” GPT-5.4 mini · comparative prompt · first choice
Comparisons are drawn for the top eight products in each category, each against each. The output is the models' output; nothing here is a recommendation by the index.