AI Indexes
GTM AI Index
Index › Products › Plivo · October 2026 Edition
3 categories · Named, not ranked

Plivo

21Judge labels
0First choices
5Negative labels
11 / 14Models named it
3Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10-05.2, every buyer segment counted.
Standing
9 labels, too few to rank
A product needs 10 labels in a category before a share or quadrant is stated. Plivo was named 9 times in SMS & WhatsApp and 2 other categories, where Customer.io led with 17%. The labels and the evidence are below, counted exactly.
By buyer segmentRead the same way at every buyer size.
In sms & whatsapp · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named Plivo for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
SMS and WhatsApp marketing platformsMarketing0%35 of 1110%4under 10 labels · led by Customer.io at 17%
Mobile marketing and pushMarketing0%52 of 8033%3under 10 labels · led by OneSignal at 45%▼−2Since September 2026: 2% → 0%, −2 points. Inside the 11-point floor: within noise. Read over the models both editions asked.
AI voice agentsCustomer0%37 of 1030%2under 10 labels · led by Retell AI at 27%

Movement

This is the first edition on this tier, so no move can be computed for Plivo yet. From the next edition this section shows, per buyer segment and per category, whether its share moved by more than the measured noise floor.

By model

How each model treated Plivo across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500101
GPT-5.4 mini00000
Gemini 3.5 Flash01001
Perplexity Sonar00101
Grok 4.2002002
Mistral Small00000
DeepSeek V4 Flash00000
Llama 4 Maverick01001
Qwen 3.7 Flash00000
Kimi K200112
GLM 4.7 FlashX00000
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00101

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct2 labelsNone
Paraphrase2 labelsNone
Comparative8 labelsNone
Budget-constrained3 labelsNone
Scale-constrained0 labelsNone
Negative6 labelsNone
First choiceAlternativeMentionNegative21 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Twilio, Bird, Infobip, Plivo excel at combining SMS/WhatsApp” Grok 4.20 · SMS & WhatsApp · comparative prompt · alternative
“Other options to consider include Plivo and GetVoIP” Llama 4 Maverick · AI voice agents · direct prompt · alternative
“Integrate an API like Twilio or Plivo directly.” Gemini 3.5 Flash · Mobile & push · budget prompt · alternative
“Ecom automation, 10DLC handling, good reviews.” Grok 4.20 · SMS & WhatsApp · negative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Be cautious with: ... Plivo (support issues)” Kimi K2 · Mobile & push · negative prompt · soft negative

Named alongside

The products named in the same answers as Plivo, over the 21 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Plivo was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Twilio10 of 215Not among the top eight
Bird8 of 211Not among the top eight
Attentive8 of 210Not among the top eight
Klaviyo SMS8 of 210Not among the top eight
Infobip7 of 212Not among the top eight
Postscript6 of 210Not among the top eight
WATI6 of 210Not among the top eight
Sinch5 of 212Not among the top eight
Braze5 of 210Not among the top eight
OneSignal5 of 210Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Plivo. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 20 of the 21 answers that named Plivo and are not a share of its labels.

Domains cited

plivo.comYour site15
cloudtalk.io10
g2.com8
mobile-text-alerts.com8
guideflow.com7
emailvendorselection.com6
infobip.com6
linkedin.com6
attentive.com5
bloomreach.com4

Sixty of the seventy-five domain citations in answers naming Plivo came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

plivo.com is not in Google's top ten for any of the category's searches. In the answers, Plivo takes 0% of first choices and Customer.io takes 17%.
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In search

Google, US estimates
Position for “sms marketing platform”
–
not in the top ten
Position for “best sms marketing platform”
–
not in the top ten
Searches for its name, Google
3,600 a month (“plivo”)
AI search demand for its name, est.
75 a month
Organic visits to its site
about 7,988 a month
Searches its site ranks for
3,574 · 94 in the top three
Sites linking to it
4,058
Paid Google search
1 searches its ads show for, about 1 clicks and $1 a month (estimate)
Ads on GoogleDetailLess
24 ads · 24 text · 7 shown in the last 30 days

First shown June 2025, as PLIVO INC., verified. Ads started 2025-11 to 2026-10: 7 in the year, 17 before.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 35 of 111 in SMS & WhatsApp
Segment leader
17%
Customer.io
First choices
0 across its categories
Named in
21 answers
Its own site cited
in 20 of the answers that named it

Search figures are US estimates from DataForSEO, read October 5, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on plivo.com
2,886
subdomains included
Content
836
counted in the table below
Documentation
337
Product · Integration
0 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog749632026-09-28Ecommerce marketing, Mobile apps
Comparison4612026-08-31
Glossary or explainer2302026-05-11
Conference or event1002022-02-24
Case study4undated
News or press302023-08-18
Webinar or virtual event102022-09-06
How it is countedHide how it is counted

Every page plivo.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Plivo

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Plivo is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
From no-code builders for teams to flexible APIs for developers, deploy voice agents that actually sound human.
For
teams and developers
Price stated
SIP + Audio Streaming from $0.0028/min AI Agents $0.03/min excluding telephony plivo.com
Starting price
0.0028 plivo.com
Free plan or trial
$10 in free credits. No credit card required. plivo.com
Certifications
HIPAAGDPRSOC 2PCI DSSSTARBAASSOISO 27001
Hosting
USEUAPACUnited StatesIndia190+ countries
Not stated on the pages read
Integrations, customers

What Plivo's own pages state, read October 5, 2026: plivo.com, plivo.com/pricing, plivo.com/security. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Plivo's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Plivo, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Plivo by email, built from the raw record of the edition. It shows:

  • where Plivo is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name Plivo, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at plivo.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.